Digital Experience Services Reviews and Ratings

What are Digital Experience Services?

Gartner defines digital experience (DX) services as those services that design, deliver and optimize digital experiences across customer, employee and citizen journeys using technology solutions. The services involve design, solution implementation, content management services, marketing services and ongoing operations. The digital experience solution is delivered through a combination of technologies and services working together to deliver the desired experience outcomes.

Digital experience services are focused on creating the optimal user experience, to better sell to, market to, inform and manage the target user (customer, partner, citizen or employee). The services include advisory on what the experience should be, implementation services to create the experience, and operational services to evolve and manage the ongoing experience. These services are not just technical services, but also include creative, content and marketing operations, historically served by digital marketing agencies but now offered by a range of providers, including consulting firms, systems integrators (SIs) and agencies.

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NTT DATA is an established global IT services provider that has its operations spread over 50 countries, with its main operations centered in Tokyo. The main industry problem that it seeks to address is the need for technological innovation. To this end, NTT DATA works towards creating better solutions for day-to-day life by connecting people. Its broad range of services includes consulting, application, business process, cloud, and infrastructure services that cater to both businesses and governments across the globe. The company's unique culture, which has evolved over the past five decades, emphasises on being people-oriented and focusing on getting the small details right, with the aim to make a significant impact globally. This culture combines the influence of a global brand with the dynamism and passion typically associated with entrepreneurship.

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EPAM Systems, Inc., established in 1993, is a global provider of digital transformation services, widely recognized for its advanced software engineering capabilities. EPAM's core focus is on product development and digital platform engineering services. Through strategic planning, integrated advisory services, and a unique approach referred to as 'Engineering DNA', EPAM promotes more efficient enterprise, education, and health platforms. EPAM's hybrid teams, deployed globally, develop platforms that connect individuals, optimize user experiences, and enhance life quality. Operating across six continents, EPAM's diverse teams serve in over 50 countries worldwide. An essential part of EPAM's portfolio is information technology services, for which it has been widely acknowledged and ranked numerous times for growth and size.

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TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.

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LTIMindtree is a multinational corporation specializing in technology consulting and digital solutions. The firm assists enterprises in various sectors to reimagine their business strategies, hasten innovative initiatives, and boost their growth by leveraging digital technologies. Having served over 700 clients, LTIMindtree holds significant expertise in domain and technology areas that propels superior competitive differentiation, customer experiences, and business outcomes in an increasingly digital world. The company, belonging to the Larsen & Toubro Group, thrives on the collaborations of approximately 90,000 skilled professionals across more than 30 countries. LTIMindtree has capitalized on the respective strengths of former entities Larsen and Toubro Infotech and Mindtree to solve complex business challenges and deliver transformation at scale.

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Accenture is a professional services corporation that has global capabilities in cloud, digital, and security domains. With proficiency and dexterity spanning across more than 40 sectors, Accenture provides a range of services such as Strategy and Consulting, Technology and Operations Services. It also features something named Accenture Song, powered by an extensive network of Advanced Technology and Intelligent Operations centers. It caters to clients in more than 120 countries, harnessing the capability of transforming changes into values to foster shared success.

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Business Solutions by Softwares, Automation, AI & Prototypes

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The company specializes in fostering the growth of AI ventures, offering services from the initial stages to large-scale operations. The primary focus is on providing necessary expertise, resources, and funding to founders for early growth, product initiation, and subsequent advancement. The company's unique approach positions it as an integral part of startups' progression within the AI industry.

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Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

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Cognizant is focused on engineering modern businesses. The main problem it resolves is helping clients with modernization of their technology, reimagining their processes, and transforming their experiences to adapt to the rapidly changing world. Thus, the main goal of the company is to facilitate improvement in everyday life.

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

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Deloitte is a multinational entity that incorporates several independent firms on a global scale, each one serving their clients' growth and success areas. The main aim is to provide sound and professional guidance resulting in their clients emerging as the frontrunners of their respective domains. The parent entity, Deloitte Touche Tohmatsu Limited, is the overseer of this vast network of member firms spread worldwide, though each firm retains its legal autonomy. The diversity of the talent housed in Deloitte is channelized to deliver optimal solutions tailored to their clients' specific needs. The onus is put on businesses and individuals to seek professional advice before making decisions affecting their financials. Deloitte's offerings are general and do not serve as professional advice targeted for unique cases. Their ultimate goal is to utilize the wealth of knowledge at disposal for the betterment of their clients and the collective society, resulting in a robust organization.

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DXC Technology operates globally, focusing on enabling companies to efficiently run their critical systems and operations. This is achieved through modernizing IT, optimizing data architectures, and ensuring security and scalability across various cloud environments. The target audiences are large companies and public sector organizations, who seek the services of DXC Technology to improve performance, competitiveness, and their IT customer experience.

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EY concentrates its efforts on improving the mechanisms of the working world by supporting the creation of enduring value for multiple stakeholders. Fueled by data and technology, EY's internationally dispersed teams facilitate the growth, transformation, and operation of client businesses by providing assurance services. With a multidisciplinary approach encompassing assurance, consulting, law, strategy, tax, and transactions, EY professionals strive to devise innovative solutions for today's intricate global concerns by asking perceptive questions.

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Genpact is a global professional services firm that focuses on delivering outcomes that facilitate business transformations. It builds a culture of entrepreneurship and inclusivity among its sizable global team, enabling them to experiment and embrace opportunities. Genpact transforms a client's vision into reality by combining substantial business and industry expertise with innovative and diverse viewpoints. The firm's commitment to innovation involves the utilization of data, tech, and AI services to design, build, and overhaul businesses, thus delivering competitive advantages.

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HCLTech  (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.

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IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

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Infosys is a company concentrated on providing digital services and consultation on a global scale. Originating from over 30 years of managing the infrastructures of significant global corporations, Infosys guides businesses through their digital transformation process. This is achieved by reinforcing the organization with an AI-controlled center that aids in outlining the implantation of modifications and by enhancing the industry with scalable agile digital. This approach aims to deliver unprecedented levels of organizational efficiency and consumer satisfaction. Furthermore, Infosys places a strong emphasis on continual learning to promote regular enhancement through the cultivation and transfer of digital proficiency, knowledge, and notions derived from its innovation ecosystem.

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KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. KPMG firms operate in 143 countries and territories and collectively employed more than 270,000 partners and employees serving the needs of business, governments, public-sector agencies, not-for-profits and through KPMG firms' audit and assurance practices, the capital markets.

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