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“Omilia's IVR provides superior architecture and development tools”
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Company Description
Omilia is a company dedicated to improving the way humans interact with machines as part of customer care. It offers technologies designed to mimic human communication behavior to enhance the customer care experience for large enterprises. Their technology focuses on Open-Question customer care integrated with end-to-end Self-Service functionality to help improve the user experience while reducing operational costs. Originating from a small garage, Omilia has broadened its reach in the field of natural language understanding. Now, the company offers its services in multiple languages across numerous countries. In 2016, Omilia expanded its footprints to the USA and Canada, and now, it has full production deployments globally.
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- IT Associate10B+ USDTravel and HospitalityReview Source
Omilia's IVR provides superior architecture and development tools
We have been very impressed with Omilia's IVR solution and people. Everything from interacting with Omilia staff to requirements gathering and implementation has been exceptional. This IVR was selected due to its AI abilities and so far it has delivered what was promised.
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