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Overview

Product Information on OneDirectory

Updated 16th February 2026

What is OneDirectory?

OneDirectory is a software designed to centralize and organize employee directory information for organizations using Microsoft 365. The software offers features for visualizing organizational structures, enabling easy navigation through departments, teams, and reporting lines. Employees can search and filter information based on job titles, locations, office addresses, and contact details, streamlining communication within organizations. OneDirectory provides integration with cloud-based directories to keep information updated and consistent, helping businesses manage employee data and improve internal collaboration by offering a unified platform for directory access. The software addresses the challenge of maintaining accurate and easily accessible employee information across distributed teams and dynamic organizational environments.

OneDirectory Pricing

OneDirectory software follows a subscription-based pricing model with different plans that vary based on the number of users and features included. The software is billed either monthly or annually, and pricing tiers are structured according to usage levels, such as user counts and access to specific features. A free trial option is also available, allowing organizations to evaluate the software before selecting a paid plan.

OneDirectory Product Images

Intelligent Directory Platform
Intelligent Directory Platform
Interactive Org Chart Software
Interactive Org Chart Software
Enterprise Employee Profiles
Enterprise Employee Profiles

Overall experience with OneDirectory

Director of Marketing
500M - 1B USD, Manufacturing
FAVORABLE

“Excellent product for a B2B manufacturer experiencing rapid growth at its locations”

5.0
Feb 17, 2026
Our BD rep was knowledgeable and responsive without being pushy. The product was well-priced and easy to implement. Interactions with post-launch customer service have been excellent.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Logo of OneDirectory

OneDirectory

byOneDirectory
in Org Chart Software
4.5

About Company

Company Description

Updated 7th February 2026

OneDirectory provides a directory platform focused on organizing and maintaining up-to-date employee profile data within organizations. The platform addresses the challenge of outdated organizational charts and unreliable employee information, especially as teams expand and operate remotely. OneDirectory consolidates employee data into a searchable system, enabling users to identify team members, understand organizational structure, and navigate relationships within the company. This approach aims to reduce the inefficiency associated with locating personnel information and offers a consistent way to manage workforce data, supporting organizational clarity as company structures change.

Company Details

Updated 7th February 2026
Company type
Private
Year Founded
2010
Head office location
Johannesburg, South Africa
Number of employees
2 - 10
Website
https://www.onedirectory.com

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Reviewer Insights for: OneDirectory

OneDirectory Likes & Dislikes

Like

I like that the product is in a constant state of improvement. Feature suggestions seem to be taken seriously and added to the product road map.

Like

Once you get it setup (Which is really easy by the way) its pretty much set it. It updates frequently and our employees love the layout and searchability of the product so that they can find users.

Like

Best thing about this is its seamless integration with Microsoft 365 data so there is very little manual data entry required. The user interface feels very smooth to use with all the modern navigation features and easy access to outlook. The search feature is really smart and accurate most of the time with many filters including location and department etc.

Dislike

There isn't anything I inherently dislike. There are features I wish it had (such as including users without Azure/Microsoft accounts), but I like that our feature suggestions get added to their product roadmap. In a perfect world, not requiring a login would be a nice add, but I don't know how you could do that without making the directory public, which we definitely do not want.

Dislike

At first there was a glitch where when we disabled users Active Directory accounts, it would make the user go away (As it should) but when we re-enabled them, We had to get support to get the user to show back up in the directory. Within I say 1-2 months they had that resolved which was fine by us.

Dislike

The pricing is a little bit on the expensive side as of now, so would like to see it get reduced in the future. Also the initial integration somewhat complex as well.

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OneDirectory Reviews and Ratings

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  • Director of Marketing
    50M-1B USD
    Manufacturing
    Review Source

    Excellent product for a B2B manufacturer experiencing rapid growth at its locations

    5.0
    Feb 17, 2026
    Our BD rep was knowledgeable and responsive without being pushy. The product was well-priced and easy to implement. Interactions with post-launch customer service have been excellent.
  • IT SYSTEMS ADMINISTRATOR
    1B-10B USD
    Banking
    Review Source

    Integration With Cisco Calling Simplifies Communication for Employees Using OneDirectory

    5.0
    Feb 17, 2026
    OneDirectory has been great for us. When we first started, We were (and still are for now) using Cisco Webex Teams. They worked with us to integrate OneDirectory to be able to 1 click call from OneDirectory over to Cisco Calling. This is a great feature for us and we love it.
  • Senior Information Technology Specialist
    <50M USD
    IT Services
    Review Source

    Modern Navigation Enables Smooth Access and Accurate Directory Searches in OneDirectory

    4.0
    Feb 22, 2026
    OneDirectory is a smart directory platform designed for organizations that are highly dependent on the Microsoft ecosystem. Overall it comes with a really wide range of features and syncs well with Microsoft apps and Azure services.
  • Human Resources Associate
    <50M USD
    Banking
    Review Source

    Product Praised for Accessibility With Requests for Enhanced Editing Options

    4.0
    Feb 9, 2026
    Love the look and love how accessible it is. Easy to use. I do wish that we could get the Org Chart (230 people) all on one page without boxes being so small but that has not been too much of a problem. I also wish it synced better with our Active Directory but that may be user error on our part. Overall, I am satisfied with it. Would really like to go in and be able to change or edit everything- name, location, etc. rather than just manager.
Showing Result 1-4 of 4

4.5

(4 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.8

Service & Support

4.5

Product Capabilities

4.3