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Product Information on OneDirectory
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Overall experience with OneDirectory
“Excellent product for a B2B manufacturer experiencing rapid growth at its locations”
About Company
Company Description
OneDirectory provides a directory platform focused on organizing and maintaining up-to-date employee profile data within organizations. The platform addresses the challenge of outdated organizational charts and unreliable employee information, especially as teams expand and operate remotely. OneDirectory consolidates employee data into a searchable system, enabling users to identify team members, understand organizational structure, and navigate relationships within the company. This approach aims to reduce the inefficiency associated with locating personnel information and offers a consistent way to manage workforce data, supporting organizational clarity as company structures change.
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: OneDirectory
OneDirectory Likes & Dislikes
I like that the product is in a constant state of improvement. Feature suggestions seem to be taken seriously and added to the product road map.
Once you get it setup (Which is really easy by the way) its pretty much set it. It updates frequently and our employees love the layout and searchability of the product so that they can find users.
Best thing about this is its seamless integration with Microsoft 365 data so there is very little manual data entry required. The user interface feels very smooth to use with all the modern navigation features and easy access to outlook. The search feature is really smart and accurate most of the time with many filters including location and department etc.
There isn't anything I inherently dislike. There are features I wish it had (such as including users without Azure/Microsoft accounts), but I like that our feature suggestions get added to their product roadmap. In a perfect world, not requiring a login would be a nice add, but I don't know how you could do that without making the directory public, which we definitely do not want.
At first there was a glitch where when we disabled users Active Directory accounts, it would make the user go away (As it should) but when we re-enabled them, We had to get support to get the user to show back up in the directory. Within I say 1-2 months they had that resolved which was fine by us.
The pricing is a little bit on the expensive side as of now, so would like to see it get reduced in the future. Also the initial integration somewhat complex as well.
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OneDirectory Reviews and Ratings
- Director of Marketing50M-1B USDManufacturingReview Source
Excellent product for a B2B manufacturer experiencing rapid growth at its locations
Our BD rep was knowledgeable and responsive without being pushy. The product was well-priced and easy to implement. Interactions with post-launch customer service have been excellent. - IT SYSTEMS ADMINISTRATOR1B-10B USDBankingReview Source
Integration With Cisco Calling Simplifies Communication for Employees Using OneDirectory
OneDirectory has been great for us. When we first started, We were (and still are for now) using Cisco Webex Teams. They worked with us to integrate OneDirectory to be able to 1 click call from OneDirectory over to Cisco Calling. This is a great feature for us and we love it. - Senior Information Technology Specialist<50M USDIT ServicesReview Source
Modern Navigation Enables Smooth Access and Accurate Directory Searches in OneDirectory
OneDirectory is a smart directory platform designed for organizations that are highly dependent on the Microsoft ecosystem. Overall it comes with a really wide range of features and syncs well with Microsoft apps and Azure services. - Human Resources Associate<50M USDBankingReview Source
Product Praised for Accessibility With Requests for Enhanced Editing Options
Love the look and love how accessible it is. Easy to use. I do wish that we could get the Org Chart (230 people) all on one page without boxes being so small but that has not been too much of a problem. I also wish it synced better with our Active Directory but that may be user error on our part. Overall, I am satisfied with it. Would really like to go in and be able to change or edit everything- name, location, etc. rather than just manager.


