• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Lucid Visual Collaboration Suite
Logo of Lucid Visual Collaboration Suite

Lucid Visual Collaboration Suite

byLucid Software
in
4.5
Market Presence: Visual Collaboration Applications, Org Chart Software

Overview

Product Information on Lucid Visual Collaboration Suite

Updated 2nd February 2026

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite is a Work Acceleration Platform that combines Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. Lucidchart enables teams to visualize complex ideas, systems, and processes. Lucidspark empowers teams to ideate, plan, and build better ideas, faster. With Lucid’s universal canvas feature, teams can switch seamlessly between purpose-built toolsets in both applications. Lucidchart and Lucidspark both provide an infinite canvas with AI capabilities and features for collaborating, getting aligned, and driving large-scale change. Both applications integrate with apps from leading providers such as Atlassian, Google, Microsoft, Slack, and more. Enterprises can also add accelerators to the Lucid Suite with specialized capabilities for organizational agility, cloud transformation, and process improvement.

Lucid Visual Collaboration Suite Pricing

The Lucid Visual Collaboration Suite offers pricing based on a subscription model with tiered plans for individuals, teams, and enterprises. The pricing structure varies according to the number of users and access to advanced features such as integrations, admin controls, and collaboration tools. Enterprise plans typically include enhanced security, customization options, and dedicated support.

Lucid Visual Collaboration Suite Product Images

AI-assisted brainstorming
AI-assisted brainstorming
Visual growth strategy map
Visual growth strategy map
Interactive brainstorming
Interactive brainstorming

Overall experience with Lucid Visual Collaboration Suite

Business Analyst
<50M USD, Real Estate
FAVORABLE

“From endless emails to visual clarity, A game changer for real estate projects ”

5.0
Jun 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Product
50M - 250M USD, Media
CRITICAL

“Seamless Core Features Offset by Difficult User Management and Internal Process Hurdles”

2.0
Apr 27, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 2nd February 2026

Lucid Software is a software company that provides a cloud-based visual collaboration platform that helps teams plan, document, and align work. The platform includes applications for intelligent diagramming and virtual whiteboarding that support activities such as process mapping, system visualization, brainstorming, and workflow definition. Lucid Software offers optional accelerators that extend the platform for specific initiatives, including support for business agility, cloud infrastructure planning, and process documentation and governance. These capabilities operate on a unified platform with real-time collaboration, shared data, AI-assisted features, and enterprise security and administrative controls. Lucid Software’s products are used by organizations across industries to support distributed teams and coordination across technical and business workflows.

Company Details

Updated 2nd February 2026
Company type
Public
Year Founded
2010
Head office location
South Jordan, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://lucid.co

Do You Manage Peer Insights at Lucid Software?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Lucid Visual Collaboration Suite Alternatives

Logo of Miro
1. Miro
4.5
(1819 Ratings)
Logo of Figma
2. Figma
4.6
(293 Ratings)
Logo of Zoom Whiteboard
3. Zoom Whiteboard
4.4
(171 Ratings)
View All Alternatives

Peer Discussions

Lucid Visual Collaboration Suite Reviews and Ratings

4.5

(1110 Ratings)

Rating Distribution

5 Star
54%
4 Star
41%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Business Analyst
    <50M USD
    Real Estate
    Review Source

    From endless emails to visual clarity, A game changer for real estate projects

    5.0
    Jun 4, 2026
    I initially had doubts about Lucid, mainly because i had already used several diagramming and collaboration tools that promised more that they delivered. After integrating Lucid in our daily work, it has fully lived upto its purpose. A large part of my role involves translating complex property development workflows, leasing processes and operational procedures into something that decision makers can easily understand. Before Lucid, discussions were buried in lengthy email threads and documents but now, i can walk stakeholders through visual process maps during meeting, capture feedback on the spot and update workflows in realtime. It has also helped out team refine project scopes, identify process gaps and keep client timelines. We particularly appreciate the visual presentations because they simplify complex operational relationship that would take multiple meetings to explain. This has improved communication across departments and given us a shared visual source of truth during planning, workshops and project execution
  • Business Analyst
    <50M USD
    Real Estate
    Review Source

    From endless emails to visual clarity, A game changer for real estate projects

    5.0
    Jun 4, 2026
    I initially had doubts about Lucid, mainly because i had already used several diagramming and collaboration tools that promised more that they delivered. After integrating Lucid in our daily work, it has fully lived upto its purpose. A large part of my role involves translating complex property development workflows, leasing processes and operational procedures into something that decision makers can easily understand. Before Lucid, discussions were buried in lengthy email threads and documents but now, i can walk stakeholders through visual process maps during meeting, capture feedback on the spot and update workflows in realtime. It has also helped out team refine project scopes, identify process gaps and keep client timelines. We particularly appreciate the visual presentations because they simplify complex operational relationship that would take multiple meetings to explain. This has improved communication across departments and given us a shared visual source of truth during planning, workshops and project execution
  • Read All 1,118 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Visual Collaboration Applications
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Lucid Visual Collaboration Suite
Reviewer Insights for: Lucid Visual Collaboration Suite
Performance of Lucid Visual Collaboration Suite Across Market Features

Lucid Visual Collaboration Suite Likes & Dislikes

Like

Lucid is a collaboration powerhouse with a modern and crisp interface that makes diagramming simple, fast abd highly efficient. The drag and drop experience allows me to quickly build process maps, workflow diagrams and stakeholder journey maps without spending alot of time on formatting. What stands out most is how effectively Lucid combines intelligent diagramming and virtual whiteboarding. I regularly use Lucidchart's professional templates, flowcharts, organizational charts, process maps and system visualizations when documenting property acquisition process, tenant onboarding workflow and operational procedures. The ability to connect diagrams to live data adds valuable context to our discussions, while Lucidspark's infinite canvas has become our most preffered space for brainstorming sessions. Additionally, features like sticky notes and drawing tools helps us structure ideas and keep meetings productive. Realtime collaboration is where Lucid truly shines. It enables multiple users to work within the same document or board simultaneously and the changes appears to all participants instantly, comments stay attached to relevant content and the integrated chat make stakeholder engagement seamless and without communication delays. What really set Lucid apart is the robust data security and encryption measures that enable us to effortlessly work with sensitive real estate client information, financial projection and property records.

Like

Lucid is a collaboration powerhouse with a modern and crisp interface that makes diagramming simple, fast abd highly efficient. The drag and drop experience allows me to quickly build process maps, workflow diagrams and stakeholder journey maps without spending alot of time on formatting. What stands out most is how effectively Lucid combines intelligent diagramming and virtual whiteboarding. I regularly use Lucidchart's professional templates, flowcharts, organizational charts, process maps and system visualizations when documenting property acquisition process, tenant onboarding workflow and operational procedures. The ability to connect diagrams to live data adds valuable context to our discussions, while Lucidspark's infinite canvas has become our most preffered space for brainstorming sessions. Additionally, features like sticky notes and drawing tools helps us structure ideas and keep meetings productive. Realtime collaboration is where Lucid truly shines. It enables multiple users to work within the same document or board simultaneously and the changes appears to all participants instantly, comments stay attached to relevant content and the integrated chat make stakeholder engagement seamless and without communication delays. What really set Lucid apart is the robust data security and encryption measures that enable us to effortlessly work with sensitive real estate client information, financial projection and property records.

Like

Lucid is a collaboration powerhouse with a modern and crisp interface that makes diagramming simple, fast abd highly efficient. The drag and drop experience allows me to quickly build process maps, workflow diagrams and stakeholder journey maps without spending alot of time on formatting. What stands out most is how effectively Lucid combines intelligent diagramming and virtual whiteboarding. I regularly use Lucidchart's professional templates, flowcharts, organizational charts, process maps and system visualizations when documenting property acquisition process, tenant onboarding workflow and operational procedures. The ability to connect diagrams to live data adds valuable context to our discussions, while Lucidspark's infinite canvas has become our most preffered space for brainstorming sessions. Additionally, features like sticky notes and drawing tools helps us structure ideas and keep meetings productive. Realtime collaboration is where Lucid truly shines. It enables multiple users to work within the same document or board simultaneously and the changes appears to all participants instantly, comments stay attached to relevant content and the integrated chat make stakeholder engagement seamless and without communication delays. What really set Lucid apart is the robust data security and encryption measures that enable us to effortlessly work with sensitive real estate client information, financial projection and property records.

Dislike

Lucid's internal processes put significant strain on our business relationship. There has been an extremely high amount of turnover in our first few years within their account management team which left to confusion and communication gaps for extended periods of time. Additionally, the in-product self-service license purchase workflow has made it difficult for us to scale with ease. Lastly, the administration section is the most challenging part of the platform to use. It's extremely difficult to navigate and it's unclear what the different features within do relative to each other. There is very little flexibility with respect to user management which makes it difficult for me to take an audit of how many users are licensed in each business unit.

Dislike

Lucid's internal processes put significant strain on our business relationship. There has been an extremely high amount of turnover in our first few years within their account management team which left to confusion and communication gaps for extended periods of time. Additionally, the in-product self-service license purchase workflow has made it difficult for us to scale with ease. Lastly, the administration section is the most challenging part of the platform to use. It's extremely difficult to navigate and it's unclear what the different features within do relative to each other. There is very little flexibility with respect to user management which makes it difficult for me to take an audit of how many users are licensed in each business unit.

Dislike

Lucid's internal processes put significant strain on our business relationship. There has been an extremely high amount of turnover in our first few years within their account management team which left to confusion and communication gaps for extended periods of time. Additionally, the in-product self-service license purchase workflow has made it difficult for us to scale with ease. Lastly, the administration section is the most challenging part of the platform to use. It's extremely difficult to navigate and it's unclear what the different features within do relative to each other. There is very little flexibility with respect to user management which makes it difficult for me to take an audit of how many users are licensed in each business unit.