Miro is an awesome product and I use it everyday. The majority 90% of our business utilises it, either on a regular or semi regular basis and it provides structure to our meetings, workshops and planning. The only reason I give it a 4 star is because the customer support - from a dedicated account manager - is a little adhoc and I have recently been contacted - like a cold call - about a feature I have been using (gather its come up in their data) even though I have spoken live with this person a number of times and they know who I am. It looks like an AI email that has been sent to the masses so a bit of a miss there on the personal approach. I have also had some issues recently with the integration of Jira Plans. There are potential privacy settings on our IT network, but as a corporate, I imagine this is consistent with other businesses, so how might Miro make this safer to enable this feature which for us, is a game changer?

My experience with Miro Media has been very positive. It's not a revolutionary tool for the sector, but it's very helpful in day-to-day work. I mainly use it to organize campaign ideas, create boards for the SIPAT (Internal Week for Accident Prevention), plan departmental actions, and work visually with the team. It brings a lightness to meetings and facilitates the visualization of plans that sometimes become confusing on paper. Nothing extraordinary, but it fulfills its purpose well and ends up making our work more organized.