Overview
Product Information on Miro
Updated 13th January 2026
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Overall experience with Miro
Marketing Associate
50M - 250M USD, Consumer GoodsFAVORABLE
“Miro is a game changer for business collaboration but has some integration and support challenges”
Miro is an awesome product and I use it everyday. The majority 90% of our business utilises it, either on a regular or semi regular basis and it provides structure to our meetings, workshops and planning.
The only reason I give it a 4 star is because the customer support - from a dedicated account manager - is a little adhoc and I have recently been contacted - like a cold call - about a feature I have been using (gather its come up in their data) even though I have spoken live with this person a number of times and they know who I am. It looks like an AI email that has been sent to the masses so a bit of a miss there on the personal approach.
I have also had some issues recently with the integration of Jira Plans. There are potential privacy settings on our IT network, but as a corporate, I imagine this is consistent with other businesses, so how might Miro make this safer to enable this feature which for us, is a game changer?
PRODUCT MANAGER
50M - 250M USD, BankingCRITICAL
“Miro Offers Collaborative Interface But Faces Concerns Over Pricing And Support”
Miro has a fantastic UI that makes it easy to interact with other teams and create collaborative boards. However, I find the product rather expensive, feature requests difficult, and the support is not up to par for the price.
About Company
Company Description
Miro is the AI Innovation Workspace that brings teams and AI together to build the next big thing faster. Key AI capabilities include: 1. Flows: visual AI workflows that automate multi-step processes. 2. Sidekicks: conversational AI co-creators with expertise on specific tasks, jobs, or processes. 3. Your AI and Knowledge: a collaborative integration layer that connects & enhances existing AI capabilities. 4. The Model Context Protocol (MCP) extends the ecosystem by accelerating agentic code, leveraging context from Miro to generate code in agents powered by Miro’s own MCP server. 5. Miro for Product Acceleration is a comprehensive solution of integrated AI-first products designed to help product teams make smarter decisions. All of these capabilities are built on one platform with a shared data model, advanced security and compliance controls, and responsible AI certification. By embedding AI where teamwork happens, Miro accelerates processes & transforms organizations.
Company Details
Company type
Private
Year Founded
2011
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
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- Marketing Associate50M-1B USDConsumer GoodsReview Source
Miro is a game changer for business collaboration but has some integration and support challenges
Miro is an awesome product and I use it everyday. The majority 90% of our business utilises it, either on a regular or semi regular basis and it provides structure to our meetings, workshops and planning. The only reason I give it a 4 star is because the customer support - from a dedicated account manager - is a little adhoc and I have recently been contacted - like a cold call - about a feature I have been using (gather its come up in their data) even though I have spoken live with this person a number of times and they know who I am. It looks like an AI email that has been sent to the masses so a bit of a miss there on the personal approach. I have also had some issues recently with the integration of Jira Plans. There are potential privacy settings on our IT network, but as a corporate, I imagine this is consistent with other businesses, so how might Miro make this safer to enable this feature which for us, is a game changer? - Designer1B-10B USDRetailReview Source
Helpful for Visual Collaboration Within a Fashion Design Team
Miro has worked well for my team as a way to visually collaborate. We design children's clothing, and we use Miro as a way to visualize the line as we are designing. Since we all own different categories of product, we are able to use Miro to consolidate everything in one spot where our whole team and crossfunctional teams can view it. Previously we had been using local software and saving files on our company server, where we would have to make sure nobody else had the file open before we could go in. This was a lot more tedious, and Miro makes it much easier and allows us to all be working on the same thing simultaneously. I do feel that Miro was designed for a different application than we use it for, so some features are lacking such as rulers or a sense of scale, but overall it has worked very well for our team and has allowed us more freedom in collaboration. - Manager, Project Management1B-10B USDSoftwareReview Source
Real-Time Collaboration Features Make Meetings Easier Yet Large Boards Can Feel Cluttered
Overall, I've had a solid experience using Miro on a day to day basis. It's easy to pick up without much of a learning curve, but still flexible enough for more detailed or complex work. I use it for working group meetings that require collaborative planning and workshops, and it works well when you have a mix of various stakeholders and ideas in the same place. There are ready made templates for use which are helpful as well. - Data Analyst50M-1B USDIT ServicesReview Source
The Essential Blueprinting Tool to Modern Data Architecture and Cross Team Alignment
My experience with Miro has been central to my workflow as a Data Engineer. It serves as a bridge between the abstract data architecture and the concrete implementation. I use it primarily for mapping out ETL pipelines and AWS infrastructure. It has significantly reduced the time spent in alignment meetings, as the visual clarity it provides allows stakeholders to understand complex data flows at a glance. - Research and Development Associate1B-10B USDFinance (non-banking)Review Source
Feature set and usability miles ahead of other whiteboard tools
Miro is my tool of choice for almost all my documentation. The breadth of features available sets Miro well above other whiteboard apps in the market, and everything is just so easy to use. I use it for planning, roadmapping, brainstorming, gathering user research observations, reporting on findings and presenting, as well as many other tasks. Everything fits together seamlessly.
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