Overview
Product Information on Zoom Meetings
Updated 13th October 2025
What is Zoom Meetings?
Zoom Meetings Pricing
Overall experience with Zoom Meetings
Marketing And IT Manager
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Excellent Platform for Online Meetings, Webinars and Collaboration”
I have been using Zoom Webinar and Zoom Meetings for almost 3 years now. It provides an excellent experience with its unique features like chat, meetings, file sharing, breakout rooms, Q&A, and polls, all together with an intuitive interface, reliable connectivity, and excellent audio/video quality makes meetings and webinars effortless even with participants joining from different regions and different time zones. Zoom provides a lot of meeting settings for every part that helps me to set up the meeting controls before hand to avoid doing it during the meeting. One of the most helpful features for me as a host is the automatic email notification before meetings, it ensures that neither I nor my clients ever miss the meetings or webinars. It easily integrates with my Gmail calendar sot that I can easily set up meetings. Recordings and Transcripts are really doing their job awesome.
It Associate
<50M USD, Consumer GoodsCRITICAL
“Screen Sharing and Clunky Interface Create Challenges During Zoom Meetings”
Zoom meetings is not user friendly and sharing screen is always an hassle. It has been mainly used during the first two years of Covid 19 pandemic but fortunately few colleagues are still using it.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Meeting Solutions
About Company
Company Description
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.
Company Details
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Zoom Meetings
Reviewer Insights for: Zoom Meetings
Performance of Zoom Meetings Across Market Features
Zoom Meetings Likes & Dislikes
Ease of scheduling meetings and webinars. Automatic email notifications before meetings. Integrating with other tools. Registration forms for webinars and attendance tracking for webinars.
Not much, I would rather not use it for work meetings, trainings, user acceptance tests and other work purposes. Zoom meeting succeded especially during the covid era, but right now it's inadequate. I would recommend to check other services and compare them to Zoom.
Ease of use and most of my clients/colleagues already have the system. No complaints from my invited guests about start up or set up or entering the meetings.
I personally feel that customer support is slow, particularly when the issues are urgenta and zoom is not good for branding.
The UI is rather clunky, sharing screens is always complicated and there is not a lot of options for customization.
--while it is user friendly, I feel like I need to go to the zoom.com account to plan all meetings and copy the invite to paste into my calendar invites. If there's an easier way, perhaps they could more proactively provide tips like some other software does. --AI services aren't completely clear to me --Better tutoring --Seems like I need to hunt for recordings sometimes.
Top Zoom Meetings Alternatives
Peer Discussions
What Your Peers Are Saying About Zoom Meetings
Community Manager
Do Zoom meetings disrupt your team’s workflows?CIO / Managing Partner
See Full DiscussionWe've gone through a different way of working where if you're not careful, you end up with back-to-back Zoom meetings. You have no chance to actually get any work done because all you do is you're jumping from one meeting to another, with barely any time to take a break or walk around. I'm sure many other people have had times where your back's aching because you haven't moved enough and haven't walked around the room.
And there are two schools of thought: those who don't really care if they have Zoom meetings all day and then turn off. And then there are those who think, "I need to get that work done." And they'll carry on into the evening just trying to get the work done. We've got to find a balance.
Community Manager
Is being overbooked on Zoom meetings affecting employee mental health?Senior Executive Advisor
See Full DiscussionSince March of 2020, when we all switched over to digital, the number of meetings has gone up exponentially, right? Everyone is double or triple booked. Employees are really, really struggling to keep up with not only attending a lot of meetings in the day but also logging in longer hours afterwards to be more productive. Because when they're in the meeting, they can't actually do the work that they're supposed to do. We used to have this to a certain extent when we were physically in offices, but it's suddenly swung the pendulum to the other side entirely because the barrier to entry for setting up a meeting is so low. You just have to click a video conferencing button, and then automatically, you have a session created. You don't have to contend now for conference rooms or transition time.
I recently conducted a survey, across all industry verticals, on meeting overload. This was not just organizations that were in the cloud-native space, but people who had a legacy footprint or who were in warehouses and that had to go to a digital footprint immediately: people in retail, in hospitality, in travel, all the various sectors. I suspected this but what I found was alarming. Over 65% of the respondents reported that they had been spending at least five hours in video conference per day on average. Five hours. And over 82% of the workforce reported that they were double- or triple-booked at least once a week. I think almost a quarter of them said that they experienced this meeting contention at least once a day. With so many hours of work being spent in video conferencing meetings, they were starting to log in more time because all their performance metrics and productivity are measured by their throughput or velocity or the number of widgets they create. So their OKRs and their KPIs did not change, but how they worked fundamentally shifted.
Almost 88% of the respondents said that, on average, they were spending at least four additional hours per week to catch up with their deliverables, and I want to say almost 65% of the people spent more than one and a half hours a day. So that's 7.5 hours a week, nearly an additional day of work just to catch up, because of the meetings and the conferences. And if you extrapolate it, that's two-thirds of our workforce worked almost 300 extra hours since the pandemic broke out. During that time, the pay didn't increase, expectations didn't change, but the amount of work people received increased, and stress skyrocketed. One of the easiest ways to reduce the stress and make sure that your people are healthier and have tangible results is tackling this sprawl.
Zoom Meetings Reviews and Ratings
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- Marketing And IT ManagerGov't/PS/EdEducationReview Source
Excellent Platform for Online Meetings, Webinars and Collaboration
I have been using Zoom Webinar and Zoom Meetings for almost 3 years now. It provides an excellent experience with its unique features like chat, meetings, file sharing, breakout rooms, Q&A, and polls, all together with an intuitive interface, reliable connectivity, and excellent audio/video quality makes meetings and webinars effortless even with participants joining from different regions and different time zones. Zoom provides a lot of meeting settings for every part that helps me to set up the meeting controls before hand to avoid doing it during the meeting. One of the most helpful features for me as a host is the automatic email notification before meetings, it ensures that neither I nor my clients ever miss the meetings or webinars. It easily integrates with my Gmail calendar sot that I can easily set up meetings. Recordings and Transcripts are really doing their job awesome. - Chief Executive Officer<50M USDTransportationReview Source
Long-Term Zoom Experience Highlights Easy Calling But Less Intuitive Meeting Planning
I've been using zoom for more than 5 years as my primary virtual meeting tool. It is user friendly and maintains a history of my calls which has been useful for referencing. - It Associate<50M USDConsumer GoodsReview Source
Screen Sharing and Clunky Interface Create Challenges During Zoom Meetings
Zoom meetings is not user friendly and sharing screen is always an hassle. It has been mainly used during the first two years of Covid 19 pandemic but fortunately few colleagues are still using it. - DIRECTOR OF PROFESSIONAL DEVELOPMENT<50M USDHealthcare and BiotechReview Source
Continuous Feature Updates and Strong Controls
I never have issues with Zoom meetings. Lightweight video sharing, easy meeting control access, good sound quality. Lots of features, and they're always developing more. - SAFETY AND FLEET ADMINISTRATOR<50M USDConstructionReview Source
Zoom Meetings Provides Stable Experience Despite Occasional Video Function Issues
I've been using Zoom Meetings pretty regularly, and overall, it's a very dependable and easy-to-use platform. Setting up meetings is straightforward, and joining calls is simple, even for participants who aren't very tech-savvy. Video and audio quality is generally clear, and features like screen sharing, chat, and breakout rooms make collaboration much easier.
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