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  3. Zoom Meetings
Logo of Zoom Meetings

Zoom Meetings

byZoom
in
4.5
2025
Market Presence: Meeting Solutions, Virtual Care Solutions (Transitioning to Enterprise Virtual Care Solutions)

Overview

Product Information on Zoom Meetings

Updated 5th May 2026

What is Zoom Meetings?

Zoom Meetings is a software designed to facilitate online meetings, video conferencing, and collaborative communication across different devices. The software enables users to host and join virtual meetings with HD video and audio, supporting screen sharing, chat, and recording capabilities for sessions. It provides features such as breakout rooms, meeting scheduling, and integration with calendar systems, which help organizations and individuals connect remotely for business discussions, team collaboration, and presentations. Zoom Meetings addresses the need for secure, scalable, and easy-to-access virtual meeting environments, allowing distributed teams and remote participants to effectively communicate and collaborate in real time.

Zoom Meetings Pricing

Zoom Meetings software uses a tiered subscription pricing model, offering several plans with varying features based on usage needs. The software provides options including a free basic plan with limited meeting duration and participant capacity, as well as paid plans that increase limits and add administrative or advanced functionalities. Pricing is generally structured per host per month or per year, depending on the selected plan.

Overall experience with Zoom Meetings

IT Associate
50M - 250M USD, Services (non-Government)
FAVORABLE

“Viable alternative to other Enterprise options”

4.0
Jun 1, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Software Developer
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Difficulty Managing Participant Controls Raises Concerns About Zoom Usability”

3.0
May 7, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Zoom Meetings Alternatives

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About Company

Company Description

Updated 21st January 2025

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zoom.com

Do You Manage Peer Insights at Zoom?

Access Vendor Portal to update and manage your profile.

Peer Discussions

Zoom Meetings Reviews and Ratings

4.5

(6312 Ratings)

Rating Distribution

5 Star
60%
4 Star
37%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Software Developer
    Gov't/PS/Ed
    Education
    Review Source

    Difficulty Managing Participant Controls Raises Concerns About Zoom Usability

    3.0
    May 7, 2026
    I signed up to manage the Zoom presence on the National Day of Prayer. However, when I started the meeting I was notified someone was 'waiting' to be admitted. Right away that was frustrating. I was going back and forth several times trying to see if someone was meeting. There was 'crickets' as far as information in that regard. I have no idea if people attempted and gave up - all it showed on my phone was the video.
  • Software Developer
    Gov't/PS/Ed
    Education
    Review Source

    Difficulty Managing Participant Controls Raises Concerns About Zoom Usability

    3.0
    May 7, 2026
    I signed up to manage the Zoom presence on the National Day of Prayer. However, when I started the meeting I was notified someone was 'waiting' to be admitted. Right away that was frustrating. I was going back and forth several times trying to see if someone was meeting. There was 'crickets' as far as information in that regard. I have no idea if people attempted and gave up - all it showed on my phone was the video.
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  • Market Guide for Meeting Solutions
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User Sentiment About Zoom Meetings
Reviewer Insights for: Zoom Meetings
Performance of Zoom Meetings Across Market Features

Zoom Meetings Likes & Dislikes

Like

Meeting scheduling, breakout rooms, and admin user management are my most appreciated features. The processes and workflows are fairly intuitive and simple to learn, and it works as expected very consistently.

Like

Meeting scheduling, breakout rooms, and admin user management are my most appreciated features. The processes and workflows are fairly intuitive and simple to learn, and it works as expected very consistently.

Like

Meeting scheduling, breakout rooms, and admin user management are my most appreciated features. The processes and workflows are fairly intuitive and simple to learn, and it works as expected very consistently.

Dislike

Inability to bypass on the password requirement or not to force people to wait. Also, I had to go to AI just to find out how to disable people from 'sharing'. I should be able to set that by default and also have others not show their video etc. but it's not clear.

Dislike

Inability to bypass on the password requirement or not to force people to wait. Also, I had to go to AI just to find out how to disable people from 'sharing'. I should be able to set that by default and also have others not show their video etc. but it's not clear.

Dislike

Inability to bypass on the password requirement or not to force people to wait. Also, I had to go to AI just to find out how to disable people from 'sharing'. I should be able to set that by default and also have others not show their video etc. but it's not clear.