Overview
Product Information on Microsoft Teams
Updated 13th October 2025
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Overall experience with Microsoft Teams
Manufacturing Operations Manager
250M - 500M USD, ManufacturingFAVORABLE
“Powering Smart Manufacturing through Seamless Communication and Collaboration with Microsoft Teams ”
I have found Microsoft Teams to be an innovative solution that has transformed how we communicate and collaborate across production, quality control, procurement and supply chain functions. Our workforce is dynamic and modern, with teams operating onsite in the factory and remotely across different locations. Ms Teams provides us with a centralized communication and information sharing hub that makes it easy for everyone to work together in realtime. Through video meetings, instant messaging and team channels we are able to coordinate production schedules, discuss quality issues and align with vendors and suppliers without delays. The ability to share documents, SOPs, batch records and compliance files within one platform has improved accountability and transparency across departments. It has also reduced back and forth emails and ensured that critical production information is available to authorized stakeholders at any time. Even when working remotely, our productivity remains high since we are able to host production review meetings, supplier negotiations and cross functional planning sessions seamlessly which help accelerate decision making and help us run our manufacturing workflows without any communication gaps.
Business Intelligence Architect
250M - 500M USD, ManufacturingCRITICAL
“Comprehensive Features in Teams Complicate User Experience and Telephony Management”
Microsoft Teams as a UC tool gives a solid communications platform, with some challenging user experience. Internal communication is definitely the strongest aspect; external telephony is significantly improved from early offerings, but not as robust or easy to manage as other dedicated telephony providers. Since Teams offers so many differnt things in one application, and due to the 'app' structure where different apps can be available / added / embedded to different parts of Teams, it can become very difficult for the user to nagivate without active guidance and training.
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Unified Communications as a Service
Meeting Solutions
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
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Peer Discussions
What Your Peers Are Saying About Microsoft Teams
Communications Manager
One of our main issues today is the future of telephony. We have different solutions and technologies in place to satisfy various needs. For example, the office does not have the same requirements as the production area. We have decided to harmonize telephony worldwide using Microsoft Teams telephony. However, we are uncertain about the best approach for the production area, which has minimal needs (just making and receiving calls) and currently uses simple DECT phones.
We are considering whether to continue with DECT, switch to DECT linked to Teams, or use smartphones with Teams. Can someone share what they use in their production areas?IT Analyst
See Full DiscussionAs we modernize and consolidate services, it's important not to lose sight of the core purpose behind them. In a manufacturing environment, telephony serves as a critical fallback communication tool—often the only means of reaching emergency services when all other infrastructure fails. Additionally, some manufacturing operations require hotline telephony, where simply lifting the handset automatically dials preset numbers. Given this, we must minimize potential points of failure and ensure seamless interoperability between modern and traditional systems.
My take would be,
1. Implement a hardwired PBX system for hotlines, ensuring reliable emergency communication. Use fixed phones for common services and DECT for cordless extensions in the production plant to maintain mobility without compromising reliability.
2. Integrate the PBX system with Teams or an IP telephony (IPT) solution to enhance interoperability.
3. Leverage smartphones as an additional option where applicable, keeping in mind that most off-the-shelf models are not intrinsically safe for use in production areas.
This approach balances cost-effectiveness with functionality—eliminating recurring subscription costs for plant extensions while maintaining a unified number plan. Moreover, DECT provides nearly double the coverage of Wi-Fi, operates on a separate frequency to prevent interference, and contributes less to floor noise, making it a more suitable choice for industrial environments.
Director of Corporate Development
We are trying to develop a policy around MS Teams message retention. What have you used for your message retention period?Director of IT
See Full DiscussionMessage retention period cannot not be same across organisation, it’s depends on the regulatory requirements, employee department and seniority of the employee.
Microsoft Teams Reviews and Ratings
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- Manufacturing Operations Manager50M-1B USDManufacturingReview Source
Powering Smart Manufacturing through Seamless Communication and Collaboration with Microsoft Teams
I have found Microsoft Teams to be an innovative solution that has transformed how we communicate and collaborate across production, quality control, procurement and supply chain functions. Our workforce is dynamic and modern, with teams operating onsite in the factory and remotely across different locations. Ms Teams provides us with a centralized communication and information sharing hub that makes it easy for everyone to work together in realtime. Through video meetings, instant messaging and team channels we are able to coordinate production schedules, discuss quality issues and align with vendors and suppliers without delays. The ability to share documents, SOPs, batch records and compliance files within one platform has improved accountability and transparency across departments. It has also reduced back and forth emails and ensured that critical production information is available to authorized stakeholders at any time. Even when working remotely, our productivity remains high since we are able to host production review meetings, supplier negotiations and cross functional planning sessions seamlessly which help accelerate decision making and help us run our manufacturing workflows without any communication gaps. - Engineer1B-10B USDBankingReview Source
Hybrid Work Support Enhanced by Teams Despite Occasional Call Quality and Platform Clutter
Microsoft Teams has enabled us to integrate messaging, meetings, and a large portion of our internal calling under a single platform that sits well with the rest of the Microsoft ecosystem. Everyone was able to adapt to it fairly quickly as most of the employees were already familiar with other Microsoft products. Desktop and mobile apps help employees working remotely or across different organisations to stay connected without relying heavily on legacy phone systems. The platform works really well and has simplified internal collaboration, meetings, day to day communication internally, and with external partners and vendors. - SECURITY OPERATIONS CENTER ANALYST50M-1B USDFinance (non-banking)Review Source
Meeting Summaries and Task Tracking Simplified Using Microsoft Teams Capabilities
Microsoft Teams has become one of the most essential and widely used tools across our entire business. It is the only way we collaborate, communicate, and manage our day-to-day work. The integrations and built in capabilities have made our lives so much smoother, especially with Copilot. I make use of the Copilot meeting summaries almost daily to refresh my memory or catch up on meetings that were missed due to illness or holidays. We've recently started using the meeting Facilitator to run our meetings to ensure we're on track and notes are being kept to a high standard. - Business Intelligence Architect50M-1B USDManufacturingReview Source
Comprehensive Features in Teams Complicate User Experience and Telephony Management
Microsoft Teams as a UC tool gives a solid communications platform, with some challenging user experience. Internal communication is definitely the strongest aspect; external telephony is significantly improved from early offerings, but not as robust or easy to manage as other dedicated telephony providers. Since Teams offers so many differnt things in one application, and due to the 'app' structure where different apps can be available / added / embedded to different parts of Teams, it can become very difficult for the user to nagivate without active guidance and training. - Cmo50M-1B USDConsumer GoodsReview Source
Unified Communications Hub That Consolidates Tools But Needs Better Search
Microsoft Teams has become the central nervous system of our organization. As CSMO at a manufacturing company with 40 employees, we rely on Teams for everything from daily standups to customer-facing video calls with our dealer network. The platform has consolidated what used to be four or five separate tools into one cohesive workspace.
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