Overview
Product Information on Microsoft Teams
What is Microsoft Teams?
Microsoft Teams Pricing
Overall experience with Microsoft Teams
“Microsoft Teams Simplifies Collaboration But Faces Usability and Performance Challenges”
“Comprehensive Features in Teams Complicate User Experience and Telephony Management”
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Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Microsoft Teams
Reviewer Insights for: Microsoft Teams
Deciding Factors: Microsoft Teams Vs. Market Average
Performance of Microsoft Teams Across Market Features
Microsoft Teams Likes & Dislikes
What i like most about Microsoft Teams is how seamlessly it brings everything together in one place. I can chat, join video meetings, and share files without switching tools, and the integration with Outlook and other Microsoft 365 apps makes collaboration very smooth. I also value how easy it is to work with colleagues in real time, whether we're documents or running quick discussions.
The breadth of available services and apps is comprehensive and powerful. Teams is offering the concept of UC effectively, with all communications tools gathere together in one place and in most cases offering interchangeable communication flows. For example, taking an external caller and subsequently seamlessly routing them through internal contacts with no apparent separation between telephony users and Teams users is a huge advantage.
What I like most about the Microsoft teams is its very easy-to-use interface and how it helps maintain clear communication and collaboration across teams.
What i like the least about Microsoft Teams is that it can feel heavy and slow at times, especially on older devices. The interface can be cluttered, which makes it harder to find simple functions quickly. I also notice that video and audio quality sometimes drop when the internet connection isn't strong, and integrating non-Microsoft tools is not always smooth.
The app- and icon-based interface structure in Teams often leads to confusing or unintuitive user flows. Where a more dedicated provider has stronger contextual and visual clues to the user on how to achieve something, Teams often buries desired functionality behind icons and menus. Many things are only conditionally available in the UI based on back-end settings, and the UI itself often changes as updates are made. This means a user can easily get frustrated not knowing if something is not visible / not available beacuse the UI has changed or because they don't have access to it. Teams also does not offer a proper contact centre solution: while a multitude of apps are avialble and custom content can be added, a single view expected by a contact centre agent with contextual information, link to CRM/cases, etc is not natively available in Teams which defeats the purpose of UC in a contact centre context.
Occasionally, I witness the notifications getting delayed or the messages not syncing immediately across devices is the only thing I dislike the most. Otherwise, it's fine.
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Microsoft Teams Reviews and Ratings
- Business Intelligence Architect50M-1B USDManufacturingReview Source
Comprehensive Features in Teams Complicate User Experience and Telephony Management
Microsoft Teams as a UC tool gives a solid communications platform, with some challenging user experience. Internal communication is definitely the strongest aspect; external telephony is significantly improved from early offerings, but not as robust or easy to manage as other dedicated telephony providers. Since Teams offers so many differnt things in one application, and due to the 'app' structure where different apps can be available / added / embedded to different parts of Teams, it can become very difficult for the user to nagivate without active guidance and training. - RESEARCH ANALYST50M-1B USDMiscellaneousReview Source
Efficient Teamwork On Microsoft Teams Sometimes Disrupted By Notification Delays
My overall experience with Microsoft Teams has been really great. It has made communication and collaboration within our organization much more convenient. I use it regularly for my day-to-day professional work to chat with my colleagues and also to call them and connect with them to ask any doubts whenever and from wherever I am which is really cool since I work in hybrid mode. I also use it for sharing many files with my teammates. This platform is really very easy to use. It also tracks my meetings and saves them in my team's calendar from where I'm able to daily access and see what meetings are scheduled for the day and be prepared accordingly. It also gives a notification every 15 minutes before my meeting starts to keep me aware about it which is also a very nice feature. Overall, it's a very efficient tool to communicate, share files, data, chat, call, attend meetings and it definitely has enhanced teamwork much easier! - MANAGER, SUPPLY CHAIN1B-10B USDTransportationReview Source
Microsoft Teams Simplifies Collaboration But Faces Usability and Performance Challenges
My experience with Microsoft Teams has been very positive. Its makes daily communication ans collaboration simple, with reliable chat, video calls, and file sharing. I Like how well it integrates with Outlook and other Microsoft 365 apps, which keeps everything connected in one place. Sometimes the number of notifications and settings can feel overwhelming, but overall it has improved how my team works together. - DATA ANALYST50M-1B USDManufacturingReview Source
Microsoft Teams: Bridging Collaboration Gaps and Boosting Productivity!
Microsoft Teams is a powerful tool that has transformed collaboration since its launch. Connecting with global and local peers is now easy and efficient beyond meetings. Teams offer a wide variety of applications. Bold recognition features provide colleagues with opportunities to express gratitude. A whiteboard while sharing the screen in meetings gives the edge to idea convection. Overall, working with Microsoft Teams is a great experience - Electrical Engineer1B-10B USDConstructionReview Source
Feature Packed and Efficient Communication and Collaboration Tool.
Microsoft Teams has been an invaluable platform to maintaining our productivity. Offers an excellent range of communication and collaboration options, eg chat, Teams, sharing, file sharing, remote meetings, calls and video sharing. Makes our internal communication seamless for example, with video chat we are able to broadcast presentations in a true virtual meeting environment, allowing all participants to interact and share ideas similar to a face to face conversation. Much appreciation for its user friendliness, high quality video capabilities and multi account support.Provides lot of customization options eg one can create custom themes and logos.Also it helps to reduce costs by eliminating the need for having many separate collaboration and communication tools.