Microsoft Teams

byMicrosoft
in
4.5
2025
Market Presence: Meeting SolutionsUnified Communications as a Service

Overview

Product Information on Microsoft Teams

Updated 13th October 2025

What is Microsoft Teams?

Microsoft Teams is a collaboration software that integrates chat, video meetings, file storage and application integration to facilitate communication and teamwork. It supports real-time messaging, voice and video conferencing, and threaded conversations, enabling users to collaborate on projects and share files within team channels. The software allows integration with various third-party and Microsoft 365 applications, providing a centralized workspace for document management and workflow automation. Microsoft Teams is designed to support remote and distributed work environments, addressing business needs for secure communication, coordination, and productivity among organizations of varying sizes.

Overall experience with Microsoft Teams

IT Associate
<50M USD, Manufacturing
FAVORABLE

Nutzungspotenzial bei Teams-Gruppen und M365 Services wird selten ausgeschöpft

5.0
Nov 10, 2025
Teams mit M365 Groups sind ein echter Mehrwert für die Zusammearbeit, Die Nutzung und Bereitstellung von Apps aus dem Teams Store oder eigene PowerApps veröffentlichen kann vom Teams Administrator zentral gesteuert werden. Teams Chat: 1:1 und Gruppenchats möglich - wird hauptsächlich von den Anwendern, neben der Teams Besprechung, genutzt. Teams Besprechungen und Kalender: Wird mit Exchange Online Kalender und Outlook des Benutzers synchronisiert und ermöglicht dem Anwender auch aus Teams heruas schnell Termine zu erstellen. Teams Apps: Wir nutzen hauptsächlich eigene PowerApps Teams Gruppen: Bauen auf den M365 Groups auf und ermöglichen Zusammenarbeit auf Gruppenebene mit Chat, Dateien, Mail, Apps und Webservices. Hier ist sehr viel möglich, aber aufgrund der Möglichkeiten, wird wenig davon genutzt, sei es aus Zeitmangel, Wissendefizite oder kein Interesse an diesen Möglichkeiten. Teams Anrufe: Volle Integration mit E5 und Festnetztelefonie ist sehr zu empfehlen. Teams Dateien: Der Client bietet vollen Zugriff auf die OneDrive Dateien, mit verschiedenen wertvollen Views für den Anwender. Teams CoPilot: Integration von Copilot in Teams, wir verproben die Volllizenz von Copilot M365. Teams Viva Engage: Integration von Viva Engange (aka Yammer) in den Teams Client. Teams PowerBI Integration von PowerBI mit Reports in den Teams Client. Diese und weitere Teams Funktionen bieten zentral für den Anwender Absprungpunkte zu den jeweiligen M365 Services. Dies soll die Hürden für die Nutzung der M365 Serivces herabsetzen und mit der Integration in Teams den Client weiter stärken.
ASSISTANT DIRECTOR OF IT
50M - 250M USD, Healthcare and Biotech
CRITICAL

Overall Positive Experience With Microsoft Teams

3.0
Aug 7, 2025
My overall experience with Microsoft Teams is great. It's a very smooth platform and makes setting up virtual events a breeze.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Microsoft Teams
Reviewer Insights for: Microsoft Teams
Deciding Factors: Microsoft Teams Vs. Market Average
Performance of Microsoft Teams Across Market Features

Microsoft Teams Likes & Dislikes

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Peer Discussions

What Your Peers Are Saying About Microsoft Teams

Communications Manager
One of our main issues today is the future of telephony. We have different solutions and technologies in place to satisfy various needs. For example, the office does not have the same requirements as the production area. We have decided to harmonize telephony worldwide using Microsoft Teams telephony. However, we are uncertain about the best approach for the production area, which has minimal needs (just making and receiving calls) and currently uses simple DECT phones. We are considering whether to continue with DECT, switch to DECT linked to Teams, or use smartphones with Teams. Can someone share what they use in their production areas?
IT Analyst
As we modernize and consolidate services, it's important not to lose sight of the core purpose behind them. In a manufacturing environment, telephony serves as a critical fallback communication tool—often the only means of reaching emergency services when all other infrastructure fails. Additionally, some manufacturing operations require hotline telephony, where simply lifting the handset automatically dials preset numbers. Given this, we must minimize potential points of failure and ensure seamless interoperability between modern and traditional systems. My take would be, 1. Implement a hardwired PBX system for hotlines, ensuring reliable emergency communication. Use fixed phones for common services and DECT for cordless extensions in the production plant to maintain mobility without compromising reliability. 2. Integrate the PBX system with Teams or an IP telephony (IPT) solution to enhance interoperability. 3. Leverage smartphones as an additional option where applicable, keeping in mind that most off-the-shelf models are not intrinsically safe for use in production areas. This approach balances cost-effectiveness with functionality—eliminating recurring subscription costs for plant extensions while maintaining a unified number plan. Moreover, DECT provides nearly double the coverage of Wi-Fi, operates on a separate frequency to prevent interference, and contributes less to floor noise, making it a more suitable choice for industrial environments.
See Full Discussion
21 Feb 20251k Views2 Comments

Microsoft Teams Reviews and Ratings

4.5

(5699 Ratings)

Rating Distribution

5 Star
49%
4 Star
44%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
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  • IT Associate
    <50M USD
    Manufacturing
    Review Source

    Nutzungspotenzial bei Teams-Gruppen und M365 Services wird selten ausgeschöpft

    5.0
    Nov 10, 2025
    Teams mit M365 Groups sind ein echter Mehrwert für die Zusammearbeit, Die Nutzung und Bereitstellung von Apps aus dem Teams Store oder eigene PowerApps veröffentlichen kann vom Teams Administrator zentral gesteuert werden. Teams Chat: 1:1 und Gruppenchats möglich - wird hauptsächlich von den Anwendern, neben der Teams Besprechung, genutzt. Teams Besprechungen und Kalender: Wird mit Exchange Online Kalender und Outlook des Benutzers synchronisiert und ermöglicht dem Anwender auch aus Teams heruas schnell Termine zu erstellen. Teams Apps: Wir nutzen hauptsächlich eigene PowerApps Teams Gruppen: Bauen auf den M365 Groups auf und ermöglichen Zusammenarbeit auf Gruppenebene mit Chat, Dateien, Mail, Apps und Webservices. Hier ist sehr viel möglich, aber aufgrund der Möglichkeiten, wird wenig davon genutzt, sei es aus Zeitmangel, Wissendefizite oder kein Interesse an diesen Möglichkeiten. Teams Anrufe: Volle Integration mit E5 und Festnetztelefonie ist sehr zu empfehlen. Teams Dateien: Der Client bietet vollen Zugriff auf die OneDrive Dateien, mit verschiedenen wertvollen Views für den Anwender. Teams CoPilot: Integration von Copilot in Teams, wir verproben die Volllizenz von Copilot M365. Teams Viva Engage: Integration von Viva Engange (aka Yammer) in den Teams Client. Teams PowerBI Integration von PowerBI mit Reports in den Teams Client. Diese und weitere Teams Funktionen bieten zentral für den Anwender Absprungpunkte zu den jeweiligen M365 Services. Dies soll die Hürden für die Nutzung der M365 Serivces herabsetzen und mit der Integration in Teams den Client weiter stärken.
  • MANAGER, SUPPLY CHAIN
    1B-10B USD
    Transportation
    Review Source

    Microsoft Teams Simplifies Collaboration But Faces Usability and Performance Challenges

    4.0
    Oct 1, 2025
    My experience with Microsoft Teams has been very positive. Its makes daily communication ans collaboration simple, with reliable chat, video calls, and file sharing. I Like how well it integrates with Outlook and other Microsoft 365 apps, which keeps everything connected in one place. Sometimes the number of notifications and settings can feel overwhelming, but overall it has improved how my team works together.
  • Systems Engineer
    50M-1B USD
    Banking
    Review Source

    Internal Communication Improves with Teams VOIP, International Calling Plans Remain Costly

    4.0
    Jun 24, 2025
    Using Microsoft Teams for VOIP and PSTN has decreased our software spend as well as improved internal and external communications for users and vendors alike.
  • Responsabile Ufficio Tecnico Urbanistica
    50M-1B USD
    Services (non-Government)
    Review Source

    Microsoft Teams is an enhanced product for facilitating efficient virtual events.

    5.0
    Jun 15, 2025
    Microsoft Teams has helped us to improve on the performance of our virtual events, making them more interactive and productive. Microsoft Teams has very robust virtual event planning and management tools that enable us to facilitate smooth virtual events. Microsoft Teams provides efficient audience engagement channels including a live chat feature which has allowed us to interact smoothly with our audience during our events. Thanks to Microsoft Teams, we have been getting an upward trajectory in our performances facilitating virtual events.
  • Generative AI Instructor
    Gov't/PS/Ed
    Education
    Review Source

    Microsoft Teams has impeccable audience engagement features for quality events.

    5.0
    Jun 29, 2025
    We are using Microsoft Teams to organize and manage online events which helps us to meet our students virtually during our AI learning campaigns. Microsoft Teams allows us to accommodate a large number of audience and makes our our interactions with the audience very smooth helping us to attain lively discussions during the events. With Microsoft Teams, it has been easy for us to create awareness to our students on the emergence of AI technologies through virtual events instead of having to meet them physically in our social halls.
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Showing Result 1-5 of 6275

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