Webex Suite

byCisco Systems
in
4.5
2025
Market Presence: Meeting SolutionsUnified Communications as a Service

Overview

Product Information on Webex Suite

Updated 21st December 2023

What is Webex Suite?

Webex Suite is a unified, purpose-built suite for hybrid work on a single, unified platform. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across calling, meetings, messaging, and more. The Webex Suite also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.

Overall experience with Webex Suite

ELECTRICAL ENGINEER
1B - 3B USD, Construction
FAVORABLE

Webex Suite Integrates Communication Tools for Improved Team Collaboration and Workflow

5.0
Aug 20, 2025
Overall, Webex Suite provides a unified space that works the same on all devices making it easier for teams to communicate and collaborate which boosts our productivity and speeds up the decision making process.Features such as screen sharing and virtual meetings enables our teams to work more efficiently and effectively. Simplify our meeting management by making it effortless to schedule, join and manage meetings, reducing our administrative burden.Streamlines workflows by integrating tools like video conferencing, messaging, file sharing and task management into a unified platform. Offer high quality video and audio which help to maintain clear and effective communication.
Admissions Representative
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

Strong Connectivity Found in Webex Suite Despite Interface and Usability Challenges

3.0
Aug 22, 2025
Overall, my experience with the Webex Suite has been underwhelming. The interface feels unintuitive, performance is inconsistent, and collaboration tools often fall short. It's functional, but not seamless or very user-friendly.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

About Company

Company Description

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Webex Suite
Reviewer Insights for: Webex Suite
Performance of Webex Suite Across Market Features

Webex Suite Likes & Dislikes

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Peer Discussions

What Your Peers Are Saying About Webex Suite

IT Manager
I'm replacing my telephony system with either NICE or Cisco Webex. I wonder if anyone has any experience with either product, if so what in your opinion, what are the pros and cons with the product and would you choose the same product again if you could turn back the clock?
IT Manager
We currently use WebEx but will soon migrate to the WebEx cloud. However, I also recommend considering Amazon Connect: https://aws.amazon.com/pm/connect/https://aws.amazon.com/pm/connect/
See Full Discussion
12 Nov 20241.2k Views3 Comments

Webex Suite Reviews and Ratings

4.5

(3873 Ratings)

Rating Distribution

5 Star
49%
4 Star
43%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
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  • ELECTRICAL ENGINEER
    1B-10B USD
    Construction
    Review Source

    Webex Suite Integrates Communication Tools for Improved Team Collaboration and Workflow

    5.0
    Aug 20, 2025
    Overall, Webex Suite provides a unified space that works the same on all devices making it easier for teams to communicate and collaborate which boosts our productivity and speeds up the decision making process.Features such as screen sharing and virtual meetings enables our teams to work more efficiently and effectively. Simplify our meeting management by making it effortless to schedule, join and manage meetings, reducing our administrative burden.Streamlines workflows by integrating tools like video conferencing, messaging, file sharing and task management into a unified platform. Offer high quality video and audio which help to maintain clear and effective communication.
  • FINANCIAL MANAGEMENT ANALYST
    10B+ USD
    Real Estate
    Review Source

    Seamless Collaboration and Consistent Quality in Webex With Minor Performance Issues

    4.0
    Sep 22, 2025
    My over all experience with the Webex suite is positive. The platform is user friendly, with smooth video and audio quality even during the large meetings. Features like screensharing and recordings are very useful for collaboration. Sometime it feels bit heavy on the system resources but overall its a reliable and efficient solution for virtual meetings.
  • ADMINISTRATEUR RESEAUX ET SECURITE
    50M-1B USD
    IT Services
    Review Source

    My experience with webex Suite.

    4.0
    Sep 7, 2025
    Webex Webinars is a virtual audience engagement platform. The product is easy to deploy and is customizable according to the user’s unique needs. We make use of the software in our organisation for events scheduling and video conferencing. Use of the tool helps us to reach audiences across all corners of the world and generate very high quality leads. Support services for the software are superb and its pricing is well structured to accommodate both small and development business and organisations. The software has also enabled us to optimize the general office experience and provide flexible collaboration solutions such as virtual whiteboards and efficient poll management systems.
  • Marketing Coordinator
    Gov't/PS/Ed
    Education
    Review Source

    Webex Events Offers Reliable Performance but Interface Feels Outdated for Some

    5.0
    Jul 20, 2025
    My overall experience with Webex Events has been great, making my events more professional and I can add on the company logo and can run the live events and the record feature allows me to record them for the people who want to watch later.
  • Admissions Representative
    Gov't/PS/Ed
    Education
    Review Source

    Strong Connectivity Found in Webex Suite Despite Interface and Usability Challenges

    3.0
    Aug 22, 2025
    Overall, my experience with the Webex Suite has been underwhelming. The interface feels unintuitive, performance is inconsistent, and collaboration tools often fall short. It's functional, but not seamless or very user-friendly.
...
Showing Result 1-5 of 4311

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