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  3. OpenText Network Automation
Logo of OpenText Network Automation

OpenText Network Automation

byOpenText
in Network Automation Platforms
4.4

Overview

Product Information on OpenText Network Automation

Updated 13th October 2025

What is OpenText Network Automation?

OpenText Network Automation is a software that enables organizations to automate the management and configuration of network infrastructure. The software supports the orchestration of network devices, monitoring for compliance with internal policies and external regulations, and the implementation of security measures across multi-vendor environments. It addresses business demands for efficient network operations by providing centralized workflows, change management capabilities, and automated remediation of network issues. Features include device discovery, configuration backup, policy enforcement, and reporting tools that help reduce manual intervention and minimize configuration errors. OpenText Network Automation is designed to facilitate scalable, reliable, and consistent network management processes for enterprises.

OpenText Network Automation Pricing

OpenText Network Automation software uses a subscription-based pricing model where fees are typically determined by the number of devices, managed network elements, or functionality tiers selected. Licensing options may include perpetual licenses or term-based subscriptions, with additional costs for support, maintenance, or feature expansions based on customer requirements.

Overall experience with OpenText Network Automation

GROUP IT SOFTWARE ASSET MANAGEMENT
1B - 3B USD, Banking
FAVORABLE

“Long-Term Software Use Marked by Stability and Quality Support Services”

4.0
Jul 15, 2025
Our company has been using this software suite, previously from HP, then HPE, then Micro Focus now OpenText for years as an industry standard with very limited outages
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th January 2026

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Updated 13th January 2026
Company type
Public
Year Founded
1991
Head office location
Waterloo, Canada
Number of employees
10001+
Annual Revenue
3B-10B USD
Website
http://www.opentext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenText Network Automation
Performance of OpenText Network Automation Across Market Features

OpenText Network Automation Likes & Dislikes

Like

It is really an enterprise-level solution with premium quality support and professional services

Like

1. Easy to develop apps and user-friendly interface. 2. Highly secured and takes care of data management. 3. Easy to maintain and modifiable if needed. 4. It also focuses on small organizations which I found useful.

Like

OpenText's UI is very impressive; both intuitive and user friendly. Navigation is easy and tasks like network discovery and rule creation is straight forward. Our employees require very little training to use it. It's automation capabilities are designed well. We use it to create lots of automated workflows which reduce the need for manual employee tasks resulting in a lot of happier engineers who don't need to work nearly as many nights. The support provided by OpenText is excellent. Everytime we open a support ticket they are quick to respond and very helpful and friendly.

Dislike

Nothing in particular

Dislike

1. Though it has a simple UI, it lacks configuration. The initial configuration setup is difficult and not everyone would be comfortable with it. 2. The pricing for OTNA and AppWorks is not that affordable for a small organization. It has different pricing for each app development. 3. Configuring it on an existing network was a challenging task for us, as I said the initial setup steps were hard to understand.

Dislike

The installation of OpenText was fairly complex and tedious. It took two engineers a significant amount of time to get everything up and running. In retrospect we probably should have purchased their professional services to do this for us. Another minor weakness is their documentation. The documentation on their site is not quite up to date or complete which required us to open quite a few support tickets to find out the proper way to do configurations. As mentioned previously, their support was very helpful in providing us with this info though. The ability to integrate with third-party tools is not fully baked yet. Only certain applications are supported even then functionality is still limited. Although talking with their support, integration is on their road map and will be more supported in future updates.

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Peer Discussions

OpenText Network Automation Reviews and Ratings

4.4

(25 Ratings)

Rating Distribution

5 Star
52%
4 Star
48%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • GROUP IT SOFTWARE ASSET MANAGEMENT
    1B-10B USD
    Banking
    Review Source

    Long-Term Software Use Marked by Stability and Quality Support Services

    4.0
    Jul 15, 2025
    Our company has been using this software suite, previously from HP, then HPE, then Micro Focus now OpenText for years as an industry standard with very limited outages
  • PYTHON SOFTWARE DEVELOPER
    <50M USD
    IT Services
    Review Source

    Revolutionizing the network automation

    5.0
    Mar 1, 2024
    The software is very easy to use and we were able to deploy an app with a very small number of code lines. The interface was user-friendly and they are providing drag and drop options for components to make the process easier. We used their AppWorks as well as the process automation for better data management. The functionality also offers highly secured apps and time-to-time backups on their cloud server to ensure data safety.
  • NETWORK SECURITY WARLORD AND MINISTER OF
    <50M USD
    Insurance (except health)
    Review Source

    Fully Automate your Network with a single application!

    5.0
    Feb 29, 2024
    OpenText NA is the only path forward for any company that wants network automation in my opinion. We couldn't be happier with our decision.
  • IT MANAGER
    50M-1B USD
    Energy and Utilities
    Review Source

    A great user friendly solution: Best option ever

    5.0
    Feb 29, 2024
    I really like how easy of use is the software, this feature is straightforward to setup and manage. Also Timesaving help us to automate routine tasks well, saving us a lot of time. Their support is really quick and helpful.
  • IAM SPECIALIST
    10B+ USD
    Manufacturing
    Review Source

    Best automation build-up tool

    4.0
    Mar 8, 2024
    Good service for business process agility. The automation tool has reduced our dependency on IT involvement for repetitive and complex tasks.
Showing Result 1-5 of 26

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