Designed for organizations operating in the cloud who need complete, centralized visibility of their entire cloud estate and want more time and resources dedicated to remediating the actual risks that matter, Orca Security is an agentless cloud Security Platform that provides security teams with 100% coverage their entire cloud environment. Instead of layering multiple siloed tools together or deploying cumbersome agents, Orca combines two revolutionary approaches - SideScanning, that enables frictionless and complete coverage without the need to maintain agents, and the Unified Data Model, that allows centralized contextual analysis of your entire cloud estate. Together, Orca has created the most comprehensive cloud security platform available on the marketplace.
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Enthusiastic customer service with a dedicated success engineer and account manager, ensuring we maintain a healthy feedback loop. They also continue to address our needs as we identify gaps between their tool and our use cases. Orca itself is fairly easy to use right out-of-the-box, doesn't require continuous maintenance on our side, or even our interaction to ensure continuous operation.
I like the agentless architecture of this platform as it makes deployment faster and less complex. Maintenance is minimal and visibility is immediate. Orca provides comprehensive visibility into cloud configuration risks and vulnerabilities.
Easy API integration, it provides what you need at a glance and works well with discovery searches. Easy reporting for scheduled tasks. Able to quickly discover details about containers or instances that may not have certain configurations set on it.
Certain features lag behind the competition. Alternatives in this market may have a feature 3-6 months before Orca. Lack of customization for certain unique use cases. I believe Orca has the data available to it, but getting that information out of it can sometimes be impossible. Documentation and self-support can be a little lacking, requiring interaction with a support engineer to address appropriately.
The UI can be laggy sometimes, especially if you are dealing with large datasets. Some of the dashboards and reporting customization feel more technical than strategic. You may get a lot of noise and alerts in the early stages of deployment that may create some frustration for the team.
Documentation is not accurate or updated at times compared to cloud services or UI. Changes that affect reporting are sometimes not communicated to us and may change how the results are presented. Customer success answering support times can be improved - I was waiting far too long to answer a simple question.