• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Cortex Cloud
Logo of Cortex Cloud

Cortex Cloud

byPalo Alto Networks
in
4.4
Market Presence: Cloud-Native Application Protection Platforms, Cloud Security Posture Management Tools

Overview

Product Information on Cortex Cloud

Updated 16th January 2026

What is Cortex Cloud?

Cortex Cloud is a software developed by Palo Alto Networks that delivers automated security operations for organizations aiming to enhance cybersecurity posture. The software provides advanced threat detection, investigation, and response capabilities by integrating artificial intelligence and machine learning across security tools and workflows. It enables centralized management of security alerts and incidents, facilitating efficient triage and resolution. Cortex Cloud supports the monitoring and analysis of security data from multiple sources, helping organizations identify vulnerabilities and streamline remediation processes. The software addresses the business challenge of managing complex security environments by providing visibility, automation, and scalability for security operations teams.

Cortex Cloud Pricing

Cortex Cloud software utilizes a subscription-based pricing model, structured according to service tiers and usage metrics. Pricing varies depending on selected features, the number of users or endpoints, and length of subscription. Additional modules and integrations may be available at incremental cost. Enterprise agreements, volume licensing, and customized packages are typically offered for organizations with larger requirements.

Overall experience with Cortex Cloud

ASSISTANT MANAGER
30B + USD, Energy and Utilities
FAVORABLE

“Prisma Cloud: Comprehensive Security and Simplified Cloud Management”

4.0
Sep 13, 2025
Prisma cloud has proven to be a robust and reliable solution for managing cloud and security posture of our cloud infra. It offers deep visibility across all onboarded cloud resources, ensuring comprehensive coverage. The platform stands out for its intuitive and adaptive user interface, which simplifies administration and day to day operations. Additionally, the training resources available through Beacon are effective in helping users understand the full range of features and how they can utilize it efficiently. Customer support has been responsive and helpful. The inclusion of RQL (Resource Query Language) makes querying and reporting both powerful and user friendly.
Product Manager
<50M USD, Banking
CRITICAL

“Resolution Delays and Unhelpful Support Impact Overall Experience With This Product”

3.0
Oct 16, 2025
I believe the vendor is showing a decreasing level of attention to the product.

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

Do You Manage Peer Insights at Palo Alto Networks?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cortex Cloud
Performance of Cortex Cloud Across Market Features

Cortex Cloud Likes & Dislikes

Like

Detailed cloud asset inventory for better visibility. Automated remediation for misconfigurations, reducing manual effort. RQL-based hunting capabilities that are easy to learn and apply. Commendable support team with good technical knowledge and there response in a timely manner.

Like

- Once deployed working almost without our integration

Like

This product's claim to fame is it's ability to level actionable insight from each platform to help drive incident response, while leveraging the heuristic capabilities to help build automation for the alerts. We appreciate how simple it was to integrate with the other solutions.

Dislike

The alert management process could be more efficient, particularly in terms of evidence details and timely notifications. Tracking and correlating alerts or incidents through the ticketing system can be an issue and would benefit from better integration.

Dislike

Support is unhelpful, resolution takes too long, issues reoccur after weeks, and despite linking to previous cases, we have to repeat the same explanations and answer identical questions.

Dislike

It did not launch with what we believe to be one of the main features, which was the cortex gateway. This would have unlocked more functionality and been able to replace other solutions we currently have but it is in the coming road map. Additionally, we would have liked if the existing XDR agent could have been leveraged and it did not require a redeployment of the cortex cloud agent.

Top Cortex Cloud Alternatives

Logo of Wiz CNAPP
1. Wiz CNAPP
4.7
(611 Ratings)
Logo of Imperva Application Security Platform
2. Imperva Application Security Platform
4.7
(542 Ratings)
Logo of Fastly Next-Gen WAF
3. Fastly Next-Gen WAF
4.8
(535 Ratings)
View All Alternatives

Peer Discussions

Cortex Cloud Reviews and Ratings

4.4

(536 Ratings)

Rating Distribution

5 Star
53%
4 Star
43%
3 Star
3%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSISTANT MANAGER
    10B+ USD
    Energy and Utilities
    Review Source

    Prisma Cloud: Comprehensive Security and Simplified Cloud Management

    4.0
    Sep 12, 2025
    Prisma cloud has proven to be a robust and reliable solution for managing cloud and security posture of our cloud infra. It offers deep visibility across all onboarded cloud resources, ensuring comprehensive coverage. The platform stands out for its intuitive and adaptive user interface, which simplifies administration and day to day operations. Additionally, the training resources available through Beacon are effective in helping users understand the full range of features and how they can utilize it efficiently. Customer support has been responsive and helpful. The inclusion of RQL (Resource Query Language) makes querying and reporting both powerful and user friendly.
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    1B-10B USD
    Miscellaneous
    Review Source

    Cortex Cloud Simplifies Incident Response With Robust Integrations And Automation Tools

    4.0
    Sep 23, 2025
    We were able to get into Cortex Cloud during its early access period. This product has come a long way from where it was, and it's road map is continuing to look impressive. With it's integrations with XDR, SOAR, XSIAM, and Prisma Cloud, it's made incident response and investigation much simpler.
  • DIRECTOR, IT SECURITY AND COMPLIANCE
    <50M USD
    Software
    Review Source

    Deployment of Prisma Cloud Requires Time and Planning for Custom Environments

    5.0
    Sep 12, 2025
    Palo Alto was one of the first major CSPM/CNAPP solutions to fully cover multi-cloud security. It originally was a combination of multiple acquisitions (RedLock, Twistlock, Aporeto, and Puresec) under one product Prisma Cloud. We utilize Prisma Cloud heavily to protect our cloud environments and some of their App Sec functionality as well. Overall, it has been an instrumental tool in building our our cloud security program.
  • SENIOR EXECUTIVE - PRESALES
    <50M USD
    IT Services
    Review Source

    Prisma Cloud Offers Centralized Dashboard for Multi-Cloud Security Management

    4.0
    Nov 19, 2025
    To be frank, I have used the prisma cloud in which I saw the amazing contractual dashboards where we can manage and visualize all the respective cloud vendors associated in our enverment in the same plane to enhance the cloud security posture.
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    1B-10B USD
    Miscellaneous
    Review Source

    Prisma Cloud Centralizes Data, Development, and Configuration Security Management Efforts

    5.0
    Sep 23, 2025
    Prisma Cloud has been able to give us unparalleled insight into our cloud environment. We currently leverage the CSPM, DSPM, WAAS, and Development Security modules of the platform and it acts as a single pane of glass for our multi-cloud tenant.
...
Showing Result 1-5 of 647

Recommended Gartner Research

  • Market Guide for Cloud-Native Application Protection Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.