Overview
Product Information on Imperva Application Security Platform
What is Imperva Application Security Platform?
Imperva Application Security Platform Pricing
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Overall experience with Imperva Application Security Platform
“Effective Application Defense Hampered by Intricate Navigation and Steep Learning Curve”
“Enhanced Support Following Acquisition Contrasts With Ongoing User Interface Limitations”
About Company
Company Description
Imperva is a cybersecurity firm that assists organizations in safeguarding critical applications, APIs, and data across various scales and locations. It adopts a comprehensive approach that amalgamates edge, application security, and data security to offer protection to businesses at all levels of their digital journey. Imperva Threat Research and the worldwide intelligence community contribute to Imperva's knowledge of the evolving threat landscape. This understanding allows incorporation of the most recent security, privacy, and compliance expertise into the offered solutions.
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User Sentiment About Imperva Application Security Platform
Reviewer Insights for: Imperva Application Security Platform
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Performance of Imperva Application Security Platform Across Market Features
Imperva Application Security Platform Likes & Dislikes
The best aspect is the great quality and reliability of core security engines. Imperva's WAF is best-in-class; its out-of-the-box rule sets and virtual patching capabilities are incredibly effective at stopping attacks with a very low rate of false positives. Having integrated bot protection and DDoS mitigation within the same platform is also a major advantage, as it provides layered defense without the complexity of managing multiple vendors. We trust the platform to do its primary job of stopping threats and it does that very well.
Ultimately, Imperva's Application Security Platform functions as a solid, enterprise-scalable solution. It allows for centralized management and provides powerful functionality without needing a large, dedicated support team on staff. Configuration is usable and duties can be shared amongst application developers, network teams, cloud teams, and security teams. Customer support has been incredible and has truly become a highlight.
The platform is easy to use and intuitive, which allowed us to get up and running quickly with minimal effort. The setup for onboarding a new site into WAF was very straightforward, which allowed us to deploy a production site into WAF with little work on our end. The support team is very knowledgeable and the response time is great. The product is reliable and very effective. Their knowledge base and support KB's are well written to help new customers.
Our biggest issue is the user interface and the overall management experience. The dashboard feels intricate and is not intuitive. Navigating between the different modules (like WAF, Bot Management, API Security) can feel disjointed, as if you are using separate products that have been loosely stitched together rather than a truly unified platform. This creates a steep learning curve and makes simple, day-to-day tasks like investigating an alert or fine-tuning a policy more cumbersome and time-consuming than they ought to be.
The main issue tends to be the user interface. This is something they're aware of and have dedicated some amount of work to over the last year; however, a full UI redesign is likely in order. The interface feels clunky and leaves the user guessing as to where certain functions exist. Even experienced users seem unable to divine the location of important functions. Reporting functionality is incredibly limited in the UI, with most of the true value coming from the logs after ingesting into a SIEM or other log aggregation tool. While the company seems dedicated to bringing new functionality to the tool and expanding what the tool does, Imperva should truly focus on redesigning the platform before moving forward with new feature-sets.
There is very little to dislike overall. More option for customers to create customer report would be a great feature to add.
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Imperva Application Security Platform Reviews and Ratings
- SENIOR CYBERSECURITY ENGINEER1B-10B USDTransportationReview Source
Effective Application Defense Hampered by Intricate Navigation and Steep Learning Curve
Our overall experience with the Imperva Application Security Platform has been positive from a security outcome perspective. It provides a comprehensive and powerful suite of tools from their industry-leading WAF to effective bot and DDoS protection all under one roof. Platform has significantly hardened our application security posture and gave us confidence that our critical web assets are well-defended. However, this powerful protection is let down by a management console that feels clunky and fragmented, preventing it from being a truly seamless and intuitive experience for our security team. - Manager, It Security<50M USDSoftwareReview Source
Imperva WAF Provides Effective Security and Reliable Support with Easy Onboarding
Overall, our experience with Imperva WAF has been very positive. Imperva WAF delivers strong value and has met our expectations from both a usability and security standpoint. - Devops Engineer50M-1B USDFinance (non-banking)Review Source
Imperva: Advanced Bot Protection and Rapid Tech Support Response.
My experience using Imperva has been positive. The GUI is fairly easy to get used to - onboarding new sites and getting the right levels of protection & security. The option to now validate domains using the CNAME option in the GUI is more long term than the TXT record option. Also I find the Thales support excellent - responses are very quick, and the information received is always accurate and valid. - IT Security & Risk Management Associate50M-1B USDBankingReview Source
Comprehensive Threat Mitigation With Advanced WAF and DDoS Protection Features
This solution offers robust Web Application Firewall (WAF) protection and effective DDoS mitigation, crucial for maintaining the security and availability of web applications against various threats. Furthermore, its function as a Content Delivery Network (CDN) significantly improves site performance, although fine-tuning may require some effort. - Senior Security Architect1B-10B USDServices (non-Government)Review Source
Incapsula is Excellent
When I joined my current organization ~4 years ago, I have asked for the following: 1. Completely new form of reporting formats, 2. Various types of reports that can hold historical references, 3. Organizing the accounts and internal components, 4. Various approaches to be taken in terms , 5. Strategic and tactical action steps to be taken in various scenarios 6. Asking for an single point of contact engineer to be assigned to our organization 7. Best practices to be reviewed and revised regularly and so on. During all these years, not even once did "team Imperva" ever object instead they have worked tirelessly to accomplish all these details. There are many more very important details, expectations and patterns that were discussed in detail with the customer relation support person and they were all well taken and by her and the team. She lined up her product and other teams to immediately accept the points discussed and pushed them with more vigor. Also I should mention about the sales manager who is very accommodating, assuring and always available for a quick call over the cellphone. I should also mention the names of the engineers that worked/working with me chronologically. They are top of the line, extremely knowledgeable and can speak and understand the client's language. They can be considered "the ninjas with a samurai mindset in the technical and security world" (that in my opinion is a very rare combination). They always amaze us in terms of their adeptness, adaptability and no-excuses approach.