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  1. Home
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  3. Paytm
Logo of Paytm

Paytm

byPaytm
in Superapps
4.7

Overview

Product Information on Paytm

Updated 13th October 2025

What is Paytm?

Paytm is a software that enables users to perform digital payments, mobile recharges, bill payments, and money transfers through a unified platform. The software offers functionality for online and offline transactions, facilitating the purchase of products and services, ticket bookings, and utility payments. Paytm incorporates features such as wallet integration, savings accounts, and digital lending, allowing businesses and individuals to manage financial activities efficiently. It addresses the business problem of seamless digital payment processing, cashless transactions, and consolidating various financial tasks within a single application. The software supports a wide range of payment methods, including credit cards, debit cards, net banking, and Unified Payments Interface, promoting convenience and operational efficiency for users and merchants.

Paytm Pricing

Paytm software utilizes a variable pricing model based on the type of service used, including payment gateway transactions, mobile recharges, bill payments, and financial products. Charges are typically transaction-based for merchants and may include service fees for specific financial offerings, while certain features for individual users are provided without additional cost. Subscription-based plans are available for advanced business solutions.

Overall experience with Paytm

Manager, Supply Chain
1B - 3B USD, Services (non-Government)
FAVORABLE

“Easy Setup And Bank Support With Paytm Offset By Fraud And Network Concerns”

5.0
Jul 1, 2025
Paytm has been great in helping our clients easily pay for services. An issue we often run into is that customers do not have their card on file and cannot pay for services. Having Paytm set up at our service desk removes this tedious step.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th May 2025

Paytm focuses on providing a digital payments app used by millions of merchants and businesses in India for accepting payments digitally. It allows users to pay bills, do recharges, send money, and book movie and travel tickets. The company aims to bring millions of unserved and underserved Indians into the mainstream economy through its innovations in financial services and products.

Company Details

Updated 13th May 2025
Company type
Public
Head office location
Noida, India
Number of employees
10001+
Website
https://www.paytm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Paytm Reviews and Ratings

4.7

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.7

Service & Support

3.7

Product Capabilities

5.0

Filter Reviews
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  • Manager, Supply Chain
    1B-10B USD
    Services (non-Government)
    Review Source

    Easy Setup And Bank Support With Paytm Offset By Fraud And Network Concerns

    5.0
    Jul 1, 2025
    Paytm has been great in helping our clients easily pay for services. An issue we often run into is that customers do not have their card on file and cannot pay for services. Having Paytm set up at our service desk removes this tedious step.
  • OPERATIONS LEAD
    <50M USD
    Software
    Review Source

    Paytm Widely Accepted by Street Vendors and Businesses for UPI Payments

    4.0
    Jun 30, 2025
    Paytm's wallet and banking services are one of the best in class. Paytm is a widely accepted UPI payment service and also has fast transaction speeds.
  • Network Administrator
    <50M USD
    Healthcare and Biotech
    Review Source

    Digital Wallet and QR Code System Offer Convenient Money Transfers and Receipts

    5.0
    Jun 30, 2025
    Very convenient to send and receive money. Impressive Digital Wallet and QR Code payment system.
Showing Result 1-3 of 3

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Paytm Likes & Dislikes

Like

It is super easy to set up. We set up QR codes to make transactions quick and easy. Paytm is supported by a large number of banks, loans and investment companies. We have never had an issue with someone's bank being denied. There are no long wait times for transactions to be processed. The previous system we used would take weeks for the transaction to clear, but with Paytm that has been shortened to just a few days.

Like

The fact that it is accepted almost everywhere as UPI payment and it has a variety of integrations with other online e-commerce platforms for direct payments is unique. It is accepted by local businesses and street vendors as well. This makes it easier to use for everyday payment transactions.

Like

UPI transactions through linked bank accounts

Dislike

One issue that we have run into is Paytm's reliance on an internet connection and a smartphone. Sometimes the internet will go down and people trying to pay with Paytm will need to wait for the connection to become stable again. In times when Paytm has not been working there has been a struggle to get into contact with customer service. A slow response time can be frustrating, especially if a someone is trying to pay for something at that moment. We have seen a few instances of fraud where users are unauthorized and that is a privacy concern for us as we do not want to put our employees at risk.

Dislike

Rewards like cashback are a little better than some of its other competitors. The interface is a little cluttered and overwhelming at times if you are looking for a clean, minimalistic experience.

Dislike

Frequent ads

Reviewer Insights for: Paytm