Name: Perfecto Platform
Rating: 4.5 (28 reviews)

Overview

Product Information on Perfecto Platform

Updated 27th June 2025

What is Perfecto Platform?

Perfecto is an AI-powered test automation platform for functional testing of web, mobile, and desktop apps. It supports script-based and scriptless testing, real-device and cross-browser coverage, and parallel execution. With AI-driven test creation, self-healing, and root cause analysis, Perfecto streamlines testing and maintenance. Perfecto also offers accessibility validation, visual testing, and CI/CD integrations for enterprise-scale teams needing efficiency and app quality.

Overall experience with Perfecto Platform

Senior Quality Engineer

30B + USD, Banking

FAVORABLE

“Enhanced Automation Velocity and Coverage with Comprehensive Scenario Testing”

5.0

Jun 11, 2025

We have accelerated our automation velocity and automation coverage. We can automate many scenarios like Biometrics, Accessibility audits, client side performance. It integrates well with our CI tool and Test management system. We perform full regression tests every day and overnight across different combinations of OS and device model.

SOFTWARE ENGINEER

<50M USD, Healthcare and Biotech

CRITICAL

“An Honest Look at the Strengths and Weaknesses of Perfecto”

3.0

May 10, 2024

Perfecto is a great tool for test automation of mobile platforms. It can be slow and has hiccups, but overall is very useful and provides paths for testing that have been previously unavailable.

About Company

Company Description

Perforce empowers the world’s top DevOps teams to accelerate development without compromising quality. With a suite of solutions designed for high-stakes applications, Perforce helps companies manage complexity efficiently and eliminate bottlenecks. By optimizing the entire development lifecycle, Perforce ensures teams can achieve speed, maintain integrity, and deliver impactful digital experiences.

Company Details

Company type

Private

Year Founded

1995

Head office location

Minneapolis, United States

Number of employees

1001 - 5000

Website

http://www.perforce.com

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Reviewer Insights for: Perfecto Platform

Performance of Perfecto Platform Across Market Features

Perfecto Platform Likes & Dislikes

The support we get from the Customer Success Manager is second to none and the 24x7 support team helps resolve our issues faster. We also test on beta OS and the latest GA version of Android and iOS, and Perfecto usually supports these new versions quickly when they are released. The AI feature analyses the failed tests and assigns the appropriate failure category.eg. script failure, back end error, authentication issue etc.

In my experience, automated testing of native mobile applications has always been a pain point. Sure, testing responsive web pages is easy enough, but native mobile applications are an entirely different hurdle. Perfecto lab allows a generous suite of approaches to interacting with native mobile virtual machines, and is executable on a large breadth of various devices, ranging from mobile phones to tablets, for both Android and iOS, and spanning a large number of OS versions.

The device farms are always available and accessible 24/7. Customer support is highly responsive and proactive in addressing issues. The partnership between our organizations has been strong since the beginning.

Incase you need to swap devices, you will have to wait up to 24 hours for the devices to be physically swapped. A few Chinese model devices like Oppo sometimes have stability issues.

Perfecto can be very slow, and often tests will fail intermittently with very little feedback. Often, I can execute a test script and it will work, walk away for a while and rerun the same script and it will fail. There is usually a good reason, but the reason is often not obvious to the user. Another pain point is that often the running script will get hung up, and the live stream will continue to run without explanation; this can cause further confusion, because if one is to rerun the test, it will fail because the device is already in use, but no feedback is given. This required constant vigilance in monitoring the cloud platform to monitor exactly what is going on. Lastly, Perfecto times out frequently and logs the user out. I do appreciate the intention of keeping the user session safe, but I feel that the timeout is too frequent. Perhaps a user-defined option for this time would be a good solution.

One challenge has been initial script debugging, especially when test failures are intermittent. While Perfecto provides video logs and screenshots, digging into mobile network logs or deeper device-level issues still takes time. We'd also like to see more streamlined integrations with our existing test frameworks (e.g., Appium and Cypress for web), as most of our team is more familiar with those.

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10B+ USD

Banking

Review Source

Enhanced Automation Velocity and Coverage with Comprehensive Scenario Testing

Software QA Manager

50M-1B USD

Media

AI Capabilities Reduce Test Script Flakiness and Improve Test Reliability

4.0

May 20, 2025

Perfecto's AI-driven capabilities have significantly reduced flakiness in our automated test scripts. This reduction in flakiness has directly resulted in faster test maintenance, increased reliability during test runs, and improved coverage across diverse device/OS permutations. The ability to execute in parallel on multiple devices has also cut our test cycles time nearly in half.

Director of Engineering

Healthcare and Biotech

Strong API Integrations and Admin Controls for Large Enterprises

May 21, 2025

Perfecto has been long standing partner as a Device cloud for our application. Customer support is on point and easy to work with. Device availability and process to update devices is seamless. Widely used API plugins are available for integrations with several other tools. Admin controls are in place to manage cloud for large enterprises. Few areas can be improved like usage pattern of departments to rationalize the devices to different departments with in large org.

Quality Assurance Team Lead

Exploring the Benefits of Remote Testing on Physical Mobile Devices

May 5, 2025

Our technical account manager ensures we get monthly updates and provides us with statistics of our usage, etc. Support is always available to quickly address our issues. Renewals and adjusting licensing have also been an easy experience.

Software Developer

Software

Product Performance Slow Despite Excellent Vendor Support

May 19, 2025

The vendor has provided excellent support for any open issues we have encountered and is consistently helpful with the introduction of new products.