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  1. Home
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  3. PhonePe
Logo of PhonePe

PhonePe

byPhonePe
in Superapps
4.5

Overview

Product Information on PhonePe

Updated 13th October 2025

What is PhonePe?

PhonePe is a software that facilitates digital payments and financial transactions through mobile devices. The software offers features such as money transfer, bill payments, recharges, and merchant payments, allowing users to link their bank accounts and utilize unified payments interface for conducting transactions. It also provides access to investment options including insurance and mutual funds within its interface. The software is designed to address business problems related to cash handling, transaction tracking, and integration of multiple banking and payment services, supporting interoperability across various financial institutions and streamlining payment processes for users and merchants.

PhonePe Pricing

The PhonePe software utilizes a transaction-based pricing model for its payment services, where fees may apply for specific merchant services or business-focused solutions, while most consumer transactions such as peer-to-peer payments and standard money transfers are offered without direct charges to end users. Premium and value-added features for businesses may involve customized charges based on usage or service volume.

Overall experience with PhonePe

Engineer
250M - 500M USD, Healthcare and Biotech
FAVORABLE

“Consistent Performance Observed With Fast and Reliable UPI Transactions on App”

5.0
Jul 1, 2025
It is my go to app for all my UPI transactions. Ideally I never faced any downtime for this app. Super fast transaction. I have hardly faced any long processing time.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th May 2025

PhonePe Group is India’s leading fintech company, proudly recognized as India’s #1 Trusted Digital Payments* Brand for three consecutive years. Our flagship product, the PhonePe app was launched in August 2016, has rapidly become the preferred consumer payments app in India. In just eight years, PhonePe has gained over 57 crore + registered users and established a digital payments acceptance network of over 4 crore+ merchants spread across Tier 2,3 cites and beyond, covering 99% of the postal codes in the country. Building on our leadership in digital payments, PhonePe Group has expanded into financial services—including insurance, lending, and wealth management—along with new consumer tech ventures such as Pincode, a hyperlocal ecommerce platform, Indus App Store - India’s first localized app store, and Share.Market- A wealth and investment platform (app & website), catering to investors and traders needs. Headquartered in India, PhonePe Group aligns its diverse portfolio of businesses with our vision We're committed to empowering every Indian by unlocking the flow of money and providing equal access to easy & secure payments and financial services.

Company Details

Updated 13th May 2025
Company type
Private
Head office location
Bengaluru East, India
Number of employees
5001 - 10000
Website
https://www.phonepe.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

PhonePe Reviews and Ratings

4.5

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.5

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  • Engineer
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Consistent Performance Observed With Fast and Reliable UPI Transactions on App

    5.0
    Jul 1, 2025
    It is my go to app for all my UPI transactions. Ideally I never faced any downtime for this app. Super fast transaction. I have hardly faced any long processing time.
  • IT Associate
    <50M USD
    IT Services
    Review Source

    Large Ride Sharing Community Offers Flexible Options and Multiple Safety Features

    4.0
    Jun 21, 2025
    easily available ride share app with a huge community. user support and ease of access. less waiting times and more flexible options to choose with a above average pricing schemes
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Reviewer Insights for: PhonePe

PhonePe Likes & Dislikes

Like

1. Super fast transactions, 2. Even if there is any issue with the receiver, at least never faced the money deduction issue like other apps. 3. UPI Lite. 4. User friendly UI.

Like

ease of access readily available and safer with multiple safety features

Dislike

1. It used to be in the early days. But it has completely stopped. As a valuable customer when we do transactions, some benefits will be good to have. 2. There are a lot of options coming up like SIP, Gold, I don't find all of these very relevant for any customer. I am not saying no one uses it, but as a payment app people mostly use it for payment only rather than anything else.

Dislike

pricing could be a bit better. app is little resource hungry, commisoning is worse