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Overview

Product Information on Proofpoint

Updated 15th April 2026

What is Proofpoint?

Proofpoint AI Security discovers all AI activity across the enterprise - including third-party and embedded AI - spanning SaaS applications, desktop tools, browser extensions, IDE plugins, and GenAI connectors, through multiple inspection points at the endpoint, browser, and network. The platform assesses the risk of each discovered AI tool, defines and enforces granular usage policies, and inspects AI interactions for sensitive data in real time. Fine-grained categorization distinguishes AI-native services from AI embedded within existing applications. Intent-based detection evaluates whether user and AI actions align with the task, moving beyond blanket allow/block decisions. CISOs, security teams, compliance officers, and data privacy leaders use Proofpoint AI Security to enable secure AI adoption while protecting sensitive data while mitigating security risks.

Proofpoint Pricing

Proofpoint software utilizes a subscription-based pricing model that typically varies according to the chosen features and number of users. The software offers multiple packages tailored for email protection, threat management, and compliance needs. Pricing is generally customized based on organizational requirements and scale, with options for annual billing and add-on modules depending on the selected solution tier.

Overall experience with Proofpoint

SOFTWARE ENGINEER
30B + USD, Services (non-Government)
FAVORABLE

“Comprehensive Networking Protection, Prove Me Wrong!”

4.0
Dec 17, 2025
Even at large corporate firms, where email and cyber security is displayed on posters, IT teams regularly visit to promote how to stay safe, and the importance of tagging internal communications with team members and external clients is paramount, we are still in need of automated phishing detection tools. Whilst Proofpoint is used in conjunction with an internal self-serve phishing service, it's help with preventing data loss/leak and associated reputation cost is essential to our business. As a user, the behind-the-scenes remains that way. Hidden and completing the work for me. This is particularly useful to ensuring employee's time is well-supported, as accidental phishing scams and failures to prevent lead to costly errors that are typically unmanageable in a team without significant IT and Administrative intervention.
IT SECURITY & RISK MANAGEMENT ASSOCIATE
50M - 250M USD, Banking
CRITICAL

“Robust Anti-Phishing Platform With Noted High Cost and Customization Challenges”

3.0
Dec 15, 2025
It is highly effective in protecting email environment from phishing, malware and business email compromise. The platform is reliable, though policy tuning and reporting can require additional effort.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

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Logo of Proofpoint

Proofpoint

byProofpoint
in AI Usage Control
4.1

About Company

Company Description

Updated 7th December 2023

The company focuses on providing cybersecurity and compliance solutions. It primarily aims to offer protection across various digital channels such as email, web, cloud, and social media.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
Sunnyvale, United States
Number of employees
1001 - 5000
Website
https://www.proofpoint.com

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Reviewer Insights for: Proofpoint

Proofpoint Likes & Dislikes

Like

Administrative-Side - Dashboarding, reporting functionality - Visibility into most affected teams User-Side - Comprehensive coverage - Simple and out-of-the-way (it does the work for you) - The website is clear and attractive, building a sense of trust in Proofpoint's technical capability

Like

Advanced Threat Detection, Strong URL & Attachment Sandboxing and Detailed Threat Visibility

Like

Alerting/Monitoring: ProofPoint emails potential threats that have been delivered to the end user as well as the resulting action. Whether it be that it was auto quarantined or that the user clicked on links within the email, it provides our SOC transparency and comfort in knowing that Proofpoint will protect against email threats.

Dislike

- Occasional false positives - Limited chatbot ability on sales website

Dislike

Complex Policy Management, Reporting Customization Limits and High Cost.

Dislike

No notable things I currently dislike. There are occasional bugs in which we must create a service request, but ProofPoint has a great record of being responsive and active on support cases.

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Most helpful
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Reviewer's Job Function
  • SOFTWARE ENGINEER
    10B+ USD
    Services (non-Government)
    Review Source

    Comprehensive Networking Protection, Prove Me Wrong!

    4.0
    Dec 17, 2025
    Even at large corporate firms, where email and cyber security is displayed on posters, IT teams regularly visit to promote how to stay safe, and the importance of tagging internal communications with team members and external clients is paramount, we are still in need of automated phishing detection tools. Whilst Proofpoint is used in conjunction with an internal self-serve phishing service, it's help with preventing data loss/leak and associated reputation cost is essential to our business. As a user, the behind-the-scenes remains that way. Hidden and completing the work for me. This is particularly useful to ensuring employee's time is well-supported, as accidental phishing scams and failures to prevent lead to costly errors that are typically unmanageable in a team without significant IT and Administrative intervention.
  • SECURITY ANALYST
    50M-1B USD
    Energy and Utilities
    Review Source

    Enhanced Email Security Achieved Through Detailed Policy Routing and Threat Alerting

    5.0
    Dec 5, 2025
    Our organization is incredibly more secure with our purchase of ProofPoint. Via the usage of Policy Routes and mitigating email threats before they are distributed to our end users, we can compile a secure email protection policy and appropriate alerting to have mitigating safeguards in place for our end users.
  • IT Security & Risk Management Associate
    <50M USD
    Manufacturing
    Review Source

    Positive Engagement Noted but Data Interpretation and user accessibility needs improvement

    4.0
    Apr 7, 2026
    Experience with Proof Point has been proactive. They are good vendors to work with.
  • SR. MANAGER DC INFRASTRUCTURE AND CLOUD
    1B-10B USD
    Energy and Utilities
    Review Source

    Reliability Praised in Proof Point Despite Occasional Filtering Issues With Heuristics

    4.0
    Dec 11, 2025
    Proof Point does it job, continue to provide or validate the emails that comes back and forth on our organization through outlook
  • IT Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Webinars and Support Praised Despite Difficult Interface in Proofpoint Experience

    5.0
    Dec 15, 2025
    Proofpoint has been a great company to work over the past 7 plus years I have worked on our server team
Showing Result 1-5 of 8

4.1

(8 Ratings)

Rating Distribution

5 Star
25%
4 Star
63%
3 Star
13%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.9

Service & Support

4.1

Product Capabilities

4.1