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  3. Prisma SASE
Logo of Prisma SASE

Prisma SASE

byPalo Alto Networks
in
4.1
Market Presence: Digital Experience Monitoring, AI Usage Control

Overview

Product Information on Prisma SASE

Updated 13th October 2025

What is Prisma SASE?

Prisma SASE is a software designed to integrate secure access service edge capabilities for organizations managing distributed networks and remote users. The software combines network security functions such as firewall as a service, secure web gateway, cloud access security broker, and zero trust network access into a single cloud-delivered architecture. Prisma SASE aims to address challenges related to securing branch offices, remote workforces, and cloud resources while maintaining consistent security policies and visibility across all users and locations. The software provides centralized management, threat protection, data security, and access control to support operational efficiency, reduce complexity, and help organizations enforce security standards across hybrid environments.

Prisma SASE Pricing

Prisma SASE software uses a subscription-based pricing model with various tiers based on features, user counts, and bandwidth requirements. Pricing can be determined by the number of users or locations and is typically offered on an annual or multi-year contract basis. Add-ons and additional functionalities may be available for separate fees, allowing customization according to organizational needs.

Overall experience with Prisma SASE

SOLUTION ARCHITECT
50M - 250M USD, IT Services
FAVORABLE

“Flexible Platform Offers Global Reach with Strong Security and Compliance Features”

4.0
Dec 18, 2025
Prism SASE is one of the major players in the market when it comes to building a highly secure network architecture for any organization having business-critical applications.
MANAGER, PROJECT MANAGEMENT
1B - 3B USD, Software
CRITICAL

“Prisma SASE has strong security and networking in one platform, but roll-out can be complex”

3.0
Dec 5, 2025
Implementing Prisma SASE took more effort than expected, but once up and running it's been reliable. We've noticed remote users see better performance and having networking and security in one platform has simplified management. Support can sometimes be slow, but overall it has strengthened both security and visibility.

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Prisma SASE
Performance of Prisma SASE Across Market Features

Prisma SASE Likes & Dislikes

Like

The most important aspect of this platform is the features that it provides, combining network and security with ZTNA, DLP, Threat prevention etc. into a web network specific to a client.

Like

Having network and security unified in one platform has been a big win - it has cut down on the number of separate tools we had to manage. Prisma SASE has become the centralized policy management where we can push consistent security and access rules across the environment.

Like

it combines firewall, secure web gateway, CASB and Zero Trust into one platform

Dislike

Getting accustomed to a new technology takes time and effort for a traditional organization. It is about unlearning and learning a new way of establishing a network/security infrastructure.

Dislike

The roll-out was a bit tricky and understanding all of the integrations with existing systems was not simple and required a lot of investigation. The learning curve for the team was a little steep, and support responses sometimes dragged when we hit complex issues.

Dislike

High pricing

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Peer Discussions

Prisma SASE Reviews and Ratings

4.1

(18 Ratings)

Rating Distribution

5 Star
39%
4 Star
44%
3 Star
17%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.9

Integration & Deployment

4.1

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER, PROJECT MANAGEMENT
    1B-10B USD
    Software
    Review Source

    Prisma SASE has strong security and networking in one platform, but roll-out can be complex

    3.0
    Dec 5, 2025
    Implementing Prisma SASE took more effort than expected, but once up and running it's been reliable. We've noticed remote users see better performance and having networking and security in one platform has simplified management. Support can sometimes be slow, but overall it has strengthened both security and visibility.
  • SOLUTION ARCHITECT
    50M-1B USD
    IT Services
    Review Source

    Flexible Platform Offers Global Reach with Strong Security and Compliance Features

    4.0
    Dec 17, 2025
    Prism SASE is one of the major players in the market when it comes to building a highly secure network architecture for any organization having business-critical applications.
  • CYBERSECURITY SERVICE MANAGER
    Gov't/PS/Ed
    Manufacturing
    Review Source

    Expensive Solution Presents Challenges With Usability and Dependence on Expertise

    3.0
    Dec 15, 2025
    Powerful but overly complex and expensive for what many organisations actually need.
  • TECHNICAL SALES ENGINEER
    <50M USD
    IT Services
    Review Source

    Unified Design of Prisma SASE Highlights Cost and Implementation Complexities

    4.0
    Jan 9, 2026
    Prisma SASE is widely acclaimed for its robust security and unified design, yet high costs and implementation complexity present notable concerns.
  • It Security & Risk Management Associate
    <50M USD
    Services (non-Government)
    Review Source

    Prisma SASE Offers Unified Security Features but Has Higher Cost Concerns

    4.0
    Jan 7, 2026
    The Prisma SASE is equipped with security controls that are much needed for an org that is looking for a SASE
Showing Result 1-5 of 25

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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