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Overall experience with ThousandEyes
“TE helps understanding whats going on on your network.”
“ThousandEyes: Navigating Challenges and Enhancing Global User Experience”
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
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Performance of ThousandEyes Across Market Features
ThousandEyes Likes & Dislikes
AI Assistant, as it helped reducing troubleshooting time and with fact findings.
It quickly isolates and identifies issues to reduce troubleshooting time. It is also critical for companies with a global presence- testing user experience across geographies is easy. The notofications are tailored and the priority issues are tagged as critical. They also have predictive analytics to prevent potential issues before escalation.
End to end visibility, integration with Cisco Ecosystem, New build in AI function
The way how TE determines packet-loss numbers and it doesnt tell me at which hop packet loss happens. This should be an easy activity for TE.
Advanced features required multiple dedicated training rounds for me. Customisation is a challenge- if you want to go beyond the pre-defined templates, it attracts commercials. There are many cases of false alarms- alerts for non-critical issues. Also, there is a reliance on physical probes which adds to operational costs
Pricing and licensing is the downside of this product, mainly.
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ThousandEyes Reviews and Ratings
- IT Associate10B+ USDConsumer GoodsReview Source
TE helps understanding whats going on on your network.
We have a close relationship with Cisco/TE account team, we are getting regular updates from them, and TE itself is expanding its capabilities (AI assistant, SDWAN integration, public cloud agents, etc) - Director of IT10B+ USDConsumer GoodsReview Source
Comprehensive Network Visibility Enhances Troubleshooting but Pricing Raises Concerns
Solid network intelligence platform helping us to gain end to end visibility into the netwotk. Very useful on complex troubleshooting as well. - IT Associate10B+ USDEnergy and UtilitiesReview Source
Global BGP Event Insights Highlighted With Clear Graphics And Affordable Price Point
Amazing insights into global BGP Events, very nice graphics as well - IT Associate1B-10B USDManufacturingReview Source
Software Demo Highlights Agent Usage and External Monitoring Capabilities for Companies
I watched a demo of this software and was very happy with what it can do. Also what it can give to the company. I can't wait for it to be fully implemented. - IT Security & Risk Management Associate10B+ USDManufacturingReview Source
Very good product and really helpfull
Easy implementation and good outcome results, it is a intuitive solution and gives you detailed information