Name: ReconNET
Rating: 3.6 (18 reviews)

Overview

Product Information on ReconNET

Updated 13th October 2025

What is ReconNET?

ReconNET is a software designed to automate and manage account reconciliation processes for organizations. The software facilitates the reconciliation of transactions from multiple sources, helping to identify discrepancies and improve financial data accuracy. It provides functions such as transaction matching, exception management, and reporting to streamline financial close processes. ReconNET supports compliance efforts, reduces manual workload, and provides audit trails and controls to improve transparency and efficiency in financial operations. The software is utilized by businesses aiming to enhance the reliability and control of their reconciliation and financial close activities.

Overall experience with ReconNET

Sr Analyst

3B - 10B USD, Retail

FAVORABLE

“Positive Trend in Customer Service Response Time”

4.0

May 13, 2024

Overall the experience has been positive. The customer service experience has been mixed over time however the trend has been positive.

SENIOR BUSINESS ANALYST

10B - 30B USD, Finance (non-banking)

CRITICAL

“Customer Service Improvements Noted Despite Rigid Setup and Interface Difficulties”

3.0

Apr 20, 2026

The product works well as long as the incoming data is airtight. If you have missing transactions from your source systems, it can be quite a bit work to clear manually.

About Company

Company Description

Trintech is a company that provides cloud-based reconciliation and financial close services. It aims to support organizations looking to improve their finance and accounting operations for increased efficiency and efficacy. The challenge of managing reconciliation and financial close processes, especially given time constraints, is a primary concern Trintech addresses. Services offered vary, encompassing high volume transaction matching, operational reconciliation streamlining, balance sheet reconciliation automation, intercompany accounting, journal entries, close management tasks, and risk governance and compliance control. The company's financial solutions include the Cadency Platform for large corporations and the Adra Suite catering to midsize entities. These services seek to reduce expenses while enhancing both governance and transparency in all reconciliation and financial close operations. Trintech works with numerous clients across multiple countries and diverse sectors.

Company Details

Company type

Private

Year Founded

1987

Head office location

Plano, United States

Number of employees

201 - 500

Website

http://www.trintech.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ReconNET

ReconNET Likes & Dislikes

Customer service response time has decreased over time which has been an improvement to the service aspect

Customer service continues to improve, as do their response times. Our representative has been more available the last year or so to provide us with regular updates. The support team is very knowledgeable about their product and has resolved issues promptly.

Makes my job easier to perform with the use of Reconnet.

No dislike, Overall the product is fairly robust and meets most if not all of our current reconciliation needs

The user interface is not friendly. You have to learn where everything is at and what the settings do as it's not intuitive. It closely resembles old software. While we have some issues with our upstream sources, ReconNet is not very flexible in accommodating those challenges. You have to have it setup in exactly a certain way or the jobs will fail or records will be ignored. Support has been very good as far as walking us through our more challenging setups. Last year, Trintech offered to upgrade to a data service to improve some of the reporting challenges. At this time, we have not decided to move forward with those services.

The look of the product. Could update it to make it look a little nicer of a format.

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Peer Discussions

ReconNET Reviews and Ratings

Recommended Gartner Insights

Market Guide for Financial Reconciliation Solutions

10B+ USD

Finance (non-banking)

Review Source

Customer Service Improvements Noted Despite Rigid Setup and Interface Difficulties

1B-10B USD

Retail

Positive Trend in Customer Service Response Time

Finance Associate

50M-1B USD

Consumer Goods

Great product, great customer service

5.0

Dec 21, 2023

Always there to lend a hand if any issues arise. Whether this be a call or an email, they are there to help.

Senior Analyst - Sales Audit

ReconNET has been great, but the reporting could use some work.

Mar 28, 2019

We've had good experiences with ReconNET, but the experience with implementing Cadency has been challenging. After transferring to a different department I am no longer on the implementation team for Cadency, but worked on it for about a year.

Sr. Manager

Great service

Apr 5, 2019

Smooth implementations. Great service from our account rep. Knowledgeable support and implementation team.