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  3. RelativityOne
Logo of RelativityOne

RelativityOne

byRelativity
in
4.6

Overview

Product Information on RelativityOne

Updated 13th October 2025

What is RelativityOne?

RelativityOne is a cloud-based software designed to facilitate e-discovery and data management in legal and compliance contexts. The software enables organizations to collect, process, review, analyze, and produce electronic documents for litigation, internal investigations, and regulatory requests. RelativityOne offers features such as advanced search, data analytics, automation, customizable workflows, and security controls to handle large volumes of data efficiently. The software addresses business challenges related to managing risk and meeting legal obligations by providing tools to support collaboration, secure data handling, and streamlined review processes across teams and cases.

RelativityOne Pricing

RelativityOne software uses a subscription-based pricing model with fees generally determined by data volume and selected features. The software provides flexible plans that scale based on usage needs, with options for additional services and storage, and custom pricing is often available based on specific organizational requirements.

Overall experience with RelativityOne

EDISCOVERY PROJECT MANAGER
3B - 10B USD, Transportation
FAVORABLE

“Stellar Customer Service and Customizable Features Highly Appreciated”

5.0
Aug 16, 2024
Excellent customer service, customizable features and availability of automated workflows.
Associate
<50M USD, Miscellaneous
CRITICAL

“It's 2021, why is Relativity still just so so? ”

3.0
Feb 18, 2021
It has a lot of bells and whistles and is still probably the best option for a big case, but it's always been difficult to use. Training associates to use it has always been a chore. I'm surprised it hasn't become more user-friendly over time.

About Company

Company Description

Updated 7th December 2023

Relativity is a company that develops software solutions primarily with the purpose of assisting in data organization and issue identification. Their flagship SaaS product, RelativityOne, is designed to manage large amounts of data and pinpoint critical concerns during litigation and internal investigations. The software is employed in approximately 40 countries. The majority of its user base is located in the legal, government and financial sectors. The users encompass a range of organizations, including the U.S. Department of Justice and a significant number of legal firms.

Company Details

Updated 26th February 2025
Company type
Private
Head office location
Chicago, United States
Number of employees
1001 - 5000
Website
http://www.relativity.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: RelativityOne
Performance of RelativityOne Across Market Features

RelativityOne Likes & Dislikes

Like

Flexibility and analytical capabilities.

Like

It has very powerful search capabilities.

Like

It is simple and quite sophisticated and has good webinars to catch up new features with good online training

Dislike

The documentation is not well updated. Many new features are not yet included in the documentation.

Dislike

The interface is very clunky and requires a fair amount of expertise and experience to use.

Dislike

The tool needs a good assistant or wizard for new users as they could be overwhelmed by the large number of menus and sometimes the product is not as fast as we wanted

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Peer Discussions

RelativityOne Reviews and Ratings

4.6

(49 Ratings)

Rating Distribution

5 Star
51%
4 Star
41%
3 Star
6%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.1

Service & Support

4.3

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • EDISCOVERY PROJECT MANAGER
    1B-10B USD
    Transportation
    Review Source

    Stellar Customer Service and Customizable Features Highly Appreciated

    5.0
    Aug 16, 2024
    Excellent customer service, customizable features and availability of automated workflows.
  • Tech Support
    1B-10B USD
    IT Services
    Review Source

    Good way to have discovery for a variety of projects

    4.0
    Apr 12, 2021
    So far successful experience using features such as discovery and data looks tidy as we needed to organise it with a stable product
  • Application Engineer
    1B-10B USD
    Energy and Utilities
    Review Source

    e discovery and more

    5.0
    Apr 14, 2021
    Relativity is a very powerful platform for E discovery and more. we have been using this software to process the large set of data and quickly find the important key issues during the internal investigations and compliance operations. easy of use, plenty of options to have control over the data. excellent tool to organize the case files and pepaer e discovery.
  • Directory Of Information Security And Assurance
    50M-1B USD
    Miscellaneous
    Review Source

    Relativity

    4.0
    Apr 12, 2021
    Overall it was a good experience the product worked as expected. This vendor is a big player in the legal capacity and was effective
  • Associate
    <50M USD
    Miscellaneous
    Review Source

    It's 2021, why is Relativity still just so so?

    3.0
    Feb 18, 2021
    It has a lot of bells and whistles and is still probably the best option for a big case, but it's always been difficult to use. Training associates to use it has always been a chore. I'm surprised it hasn't become more user-friendly over time.
...
Showing Result 1-5 of 49

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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