Overview
Service Information on Sakon Managed Mobility Services
What is Sakon Managed Mobility Services?
Sakon Managed Mobility Services Pricing
Overall experience with Sakon Managed Mobility Services
“Sakon: Better contracts, consistent service and on-going savings”
“Solid services”
About Company
Company Description
Sakon helps enterprise clients in a wide range of industries control telecom spend and manage end-user devices more efficiently. The company’s Telecom Expense Management, Managed Mobility Services and Cloud Expense Management solutions reduce operational costs, increase insights and optimize financial performance through a platform that connects organizations with suppliers globally, automates workflows and optimizes services. Founded in 2003 and headquartered in Concord, Massachusetts, Sakon has over 900 employees with offices in the United States, Canada, the United Kingdom, China, Singapore and India.
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Sakon Managed Mobility Services Likes & Dislikes
What I appreciate most about Sakon is the consistency and value they bring to every aspect of the mobile service we provide to our users. Their expertise in contract negotiations ensures that we always get the best possible deal from our carrier, driving significant cost savings. By providing monthly optimization suggestions, Sakon constantly monitors usage and expenses, proactively identifying savings opportunities.
The services allowed our IT resources to be able to focus on tasks that bring more value within the organization, while providing users with self service options. Our account manager since go-live has been great. Easy to work with and talk to, he does a great job of looking into items that we bring to his attention.
End-to-end product capability from order fulfillment, integration with systems involved, seamless servicing, reporting, and optimization.
We did have a minor issue in the past where we saw different pricing on their portal and the third party Premier portal, but this was addressed quickly and has not reappeared.
Requests for changes or updates at times seem to take a long time to implement, however they are thorough in researching and providing feedback on potential changes and impact.
Nothing that I dislike at this point.
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Peer Discussions
Sakon Managed Mobility Services Reviews and Ratings
- ASSISTANT VP SERVICE DELIVERY1B-10B USDBankingReview Source
Sakon: Better contracts, consistent service and on-going savings
Sakon has delivered substantial cost savings for our company by optimizing and managing our mobile phone services through all of our mobile providers. Using their advanced platform, we have full visibility into usage, carrier contracts, and international costs allowing us to terminate unnecessary lines, prevent billing errors and negotiate better rates. By streamlining vendor management and automating expense reporting, Sakon saves us time and money. The result is a more tightly managed and more efficient mobile strategy that lowers our expenses and helps us to deliver a better experience to our users. - VP, IT50M-1B USDServices (non-Government)Review Source
Sakon: A Platform for Cost Effective End-to-End Mobile Service Delivery at Scale
We have been on the Sakon platform for about 2 years now. Stared as one of their early customers in the mid-segment space. It has been a phenomenal journey working with them to optimize the service to accomplish everything we would expect from a service like this. - SENIOR MANAGER10B+ USDServices (non-Government)Review Source
Sakon - Great tools and people - first choice for Telecom Expense Management
Great experience with Sakon, they provide all the people, management, resources, and tools needed to expertly manage our company's Telecom expenses. - VP, SERVICE DELIVERY50M-1B USDBankingReview Source
The Sakon team continue to excel in managing our accounts effectively and efficiently.
The Sakon team are consistently excelling in providing us the detail and recommendations we require to manage our mobile accounts effectively and efficiently. - Director, IT Mobility Solutions and Support1B-10B USDTransportationReview Source
Sakon Managed Mobility Services Praised for Versatility and Supportive Partnership
We've been using Sakon Managed Mobility Services for several years now, and couldn't be happier. They are extremely versatile in how they can support our business and have been a great partner. They go above and beyond to accommodate our requests and offer insights into best practice.