Overview
Product Information on Salesforce Lightning Platform
What is Salesforce Lightning Platform?
Salesforce Lightning Platform Pricing
Overall experience with Salesforce Lightning Platform
“A staple suite for any sales & CS org”
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Salesforce Lightning Platform
Salesforce Lightning Platform Likes & Dislikes
The speed and reliability. I have to work pretty fast and I can rely on it for that.
Flexibility to deploy and install custom solutions. Standardized UI and consistent through the years.
The lightning platform is more visual and easier to understand/find things.
It's a small point but only being able to create one row based formula is actually quite problematic when you are trying to do more complex reports which let's face it, is normally the requirement in true business use cases.
Governance of field creation and use should be more intuitive. We ended up creating too many custom objects and fields without clear use. Even though there's a view to see which fields are not being used, it's unclear whether it's due to incorrect implementation or due to incorrect use of the objects. Error messages could be clearer for end-users.
Unsure - most of what we do we've seen improvement.
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Salesforce Lightning Platform Reviews and Ratings
- Director of Customer Service and Support50M-1B USDSoftwareReview Source
A staple suite for any sales & CS org
I have used Salesforce Lightning for over 10 years and the main positive for me is how quick and reliable it is. Everything loads and updates instantly. Reporting is great and building dashboards have some really powerful features. - Data Analyst50M-1B USDServices (non-Government)Review Source
Standardized UI Persists Yet Field Management and Usability Issues Evident
Platform is flexible enough to build completely custom solutions as well as install them, but the interface is cumbersome, both for developers and end-users. - MANAGER INFORMATION TECHNOLOGY<50M USDServices (non-Government)Review Source
Lightning Platform Offers Improved Visual Experience Compared To Previous Model
We use the platform every day. We prefer the Lightning platform to the older model. - OPERATIONS ASSOCIATE<50M USDTravel and HospitalityReview Source
Data Entry Made Easy
Overall it's easy to navigate and easy to update or correct processes, though I think it could be more intuitive. - IT SECURITY & RISK MANAGEMENT ASSOCIATE10B+ USDTelecommunicationReview Source
How Salesforce Lightning Enhances Productivity and Streamlines Workflows
Salesforce Lightning platform is easy to use and it boosts my productivity. There is a learning curve but the support is helpful. It is great for managing customers and growing business.