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SAP Integration Suite

bySAP
in
4.5
Market Presence: Integration Platform as a Service, API Management

Overview

Product Information on SAP Integration Suite

Updated 13th October 2025

What is SAP Integration Suite?

SAP Integration Suite is a software that enables businesses to connect applications, data, processes, and devices across cloud and on-premise environments. The software offers tools for API management, event-driven integration, and data transformation. It helps organizations automate workflows, synchronize data between diverse systems, and extend business processes with prebuilt connectors and adapters. SAP Integration Suite addresses the business problem of integrating heterogeneous IT landscapes, supporting interoperability among various enterprise software solutions. This enhances operational efficiency and reduces manual efforts related to data exchange, thereby facilitating consistent and reliable communication throughout the organization’s digital ecosystem.

SAP Integration Suite Pricing

SAP Integration Suite software is priced based on a consumption-based model, where users pay according to the volume of integration flows, messages, or API calls processed. The software offers tiered service packages and additional charges may apply for premium capabilities, connectors, or extended usage beyond the selected package. Pricing is typically calculated monthly or annually, allowing organizations to scale usage as needed.

Overall experience with SAP Integration Suite

INTEGRATION TEAM LEAD
3B - 10B USD, Retail
FAVORABLE

“Stable XML based platform that works best together with other SAP products.”

5.0
Aug 20, 2025
Good and stable integration platform. We have experience with SAP Core systems, SAP Cloud systems and BTP Cloud services. The tool is performing well, silent background updates are working fine without downtime and platform updates are in 99% of cases properly tested before release.
IT Associate
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Powerful tool - Worth the investment!”

3.0
Jun 4, 2025
There are plenty of tools for integrating different applications and systems.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About SAP Integration Suite
Reviewer Insights for: SAP Integration Suite
Deciding Factors: SAP Integration Suite Vs. Market Average
Performance of SAP Integration Suite Across Market Features

SAP Integration Suite Likes & Dislikes

Like

Professional BPMN-like look & feel. Decoupled design and runtime. Debugging/tracing capability as well as the way to test certain parts of the iflow using simulation feature.

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Like

It is easy to use. We can connect various systems whether on premise or cloud without much difficulty.

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Like

All of SAP's much-needed integration services are combined into a powerful package which includes CPI for handling process integration, orchestration, API management and Event Infrastructure services are truly commendable. In recent years, 500 Interfaces have been successfully deployed on our SAP IS service leveraging CPI/CI, APIM and EMIS/AEM services providing seamless integration between our SAP S/4 HANA and other non-SAP, 3PL applications. These BTP services ensured real time data connectivity and operations with high availability setup, increasing our operational efficiency and agility, consolidation of middleware applications and ease of doing business throughout our SAP eco system. The constant audit support provided by SAP product team and their expert guidance, especially on integration services, has helped us in reaching our project major milestones on time and with high quality.

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Dislike

Lack of native connectors towards not-SAP products. Cloud connectors are not built to handle more serious performance demands. Not able to see the infrastructure metrics to be able to plan accordingly. This is something that is currently completely in hands of SAP. A user must regularly request the insight into resource usage and also request scaling of the platform. There are some limitations when it comes to scaling as well. This is something you don't hear about before you are locked in. Pricing model. While the world generates more and more data that we must run throughout our systems, the platform will become painfully expensive as it counts number of processed documents which is very different from how hyperscalers price their service consumption. This works for SOA based solutions where the majority of interfaces are low volume point-to-point, not for real-time high volume scenarios or ETL demands with a lot of data.

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Dislike

For beginners, it's a little bit complex to understand advanced integrations.

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Dislike

Except for minor issues, overall SAP Integration suite product and services is a great tool especially for green field, brown field and SAP PI PO migration projects.

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Peer Discussions

SAP Integration Suite Reviews and Ratings

4.5

(344 Ratings)

Rating Distribution

5 Star
47%
4 Star
45%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.0

Delivery & Execution

4.1

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • INTEGRATION TEAM LEAD
    1B-10B USD
    Retail
    Review Source

    Stable XML based platform that works best together with other SAP products.

    5.0
    Aug 20, 2025
    Good and stable integration platform. We have experience with SAP Core systems, SAP Cloud systems and BTP Cloud services. The tool is performing well, silent background updates are working fine without downtime and platform updates are in 99% of cases properly tested before release.
  • Team Leader Integration Services & Platform Solutions
    1B-10B USD
    Travel and Hospitality
    Review Source

    Operational Efficiency Enhanced Through SaaS Adoption, but Migration Costs Remain a Challenge

    4.0
    Sep 19, 2025
    The vendor is innovative and forward-thinking, while still respecting the legacy of transactional ERP systems and core business requirements. New services and technologies are introduced not just for the sake of innovation, but with a clear focus on their business impact. However, the constant renaming of services and products can be somewhat frustrating.
  • Director of IT Services
    50M-1B USD
    IT Services
    Review Source

    SAP Integration Suite Simplifies Complex Connections Within Enterprise Data Ecosystem

    5.0
    Nov 7, 2025
    Within our company, SAP Integration Suite is one the critical middleware applications which played a vital role in handling seamless master and transaction data. Using predefined integration packages, adaptable features and a wide variety of in-built technical connectivity options, low code options our complex integrations are simplified and deployed faster within our SAP ecosystem.
  • Development Manager - Integrations
    50M-1B USD
    Consumer Goods
    Review Source

    SAP BTP IS

    4.0
    Aug 19, 2025
    Our experience with SAP BTP IS, is very positive. The platform has proven to be a strategic enabler for our integrations and the business processes they serve. Capabilities like out of the box flows, open connectors and included Event Mesh option has helped us evolve our way of thinking, design, strategy and vision. Some of the cons are slow loading screens (especially in DEV/QA environments), lack of API-M monitoring capabilities and high training costs.
  • Product Owner
    10B+ USD
    Energy and Utilities
    Review Source

    Cloud-Based SAP Integration Offers Reliability, Fully integrated toolchain and little effort of running our iPaaS

    5.0
    Oct 1, 2025
    We're using SAP Integration Suite based on our BTP Enterprise Agreement. Initial setup required little effort, thanks to a helpful how-to guide provided by SAP. We started our journey with Cloud Integration and expanded it later on with additional capabilities such as API Management. In the last 2 years we have experienced no service interruption or interfaces failures, even through SAP has applied monthly patches consistently.
...
Showing Result 1-5 of 356

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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