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Semarchy is a company that specializes in data integration and master data management. It provides business value to organizations by allowing fast and efficient data management. The main product, a unified platform, assists businesses of varying sizes in discovering, governing, integrating and reporting crucial information that is distributed across applications. The platform provided by Semarchy is available for both on-location and cloud-based operations. The latter option includes popular platforms like Microsoft Azure, Amazon Web Services, and Google Cloud Platform. This Phoenix-based company has established its presence globally with offices situated in London, Lyon, and Mexico City.
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Semarchy has robust functionality, is well-documented, has accessible and knowledgeable support professionals, is able to implemented without software developers and the tool scales very well.
I like that it is business facing and has the flexibility to customize a lot of options. The overall infrastructure follows an anti-pattern with most every other vendor we use, as Semarchy is the only application that is housed in AWS within the whole organization. We are an Azure shop. I don't believe Semarchy could be implemented on Azure at the time that Semarchy was implemented. This has changed since then, but we have not had the manpower to make the switch to Azure, or the SaaS solution due to the criticality of the Semarchy tool right now.
- Data can be enriched from different sources within the company at table level or even column level - It's possible to have both interfaces and manual inputs on the same data sets - The Dashboards are really efficient when it comes to data cleaning with links redirecting directly to the relevent URL.
As with any robust software, the learning curve can be steep. Additionally, as we expand the scope of our implementation, we're finding that we need to duplicate some relevant master data across domains. It would be great to be able to reference a table in another domain directly without having to replicate in its entirety within another domain.
I do not like the clunky ui. I feel as a developer and as a user the platform leaves a lot to be desired. I will preface this by saying we are on an older legacy product and the newer versions may provide better look and feel and functionality, but the version we are using is not the most intuitive overall and requires a crash course to even understand the basics it feels like.
- Licence renewal is often complicated, and the end of period alert is visible by all end-users - The link between xDM and xDI is not seamless and requires quite a lot of work (you would expect more from a Semarchy suite) - The support is not always able to analyze the issue encountered and provide a solution