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  1. Home
  2. /
  3. ServiceNow Governance Risk and Compliance (GRC)
Logo of ServiceNow Governance Risk and Compliance (GRC)

ServiceNow Governance Risk and Compliance (GRC)

byServiceNow
in
4.3
Market Presence: IT Risk Management, Integrated Risk Management Solutions

Overview

Product Information on ServiceNow Governance Risk and Compliance (GRC)

Updated 13th October 2025

What is ServiceNow Governance Risk and Compliance (GRC)?

ServiceNow Governance Risk and Compliance (GRC) software offers capabilities for managing risk, compliance, and audit processes within organizations. The software integrates policies, controls, and risk assessments into a unified platform, facilitating real-time visibility into risk status and regulatory compliance. It supports automation of workflows for incident response, policy management, and audit tracking, helping organizations streamline reporting and maintain accountability. The software provides dashboards and analytics for monitoring ongoing compliance activities and identifying areas for improvement. By centralizing information and processes, ServiceNow Governance Risk and Compliance software aims to reduce manual efforts, support decision-making, and address regulatory and corporate governance requirements within business operations.

ServiceNow Governance Risk and Compliance (GRC) Pricing

ServiceNow Governance Risk and Compliance GRC software uses a subscription based pricing model, generally structured according to the number of users or employees within an organization and the specific GRC modules or features required, with different tiers and add ons available depending on the scale and complexity of usage.

Overall experience with ServiceNow Governance Risk and Compliance (GRC)

Sr. Management Systems Mgr
500M - 1B USD, Consumer Goods
FAVORABLE

“Comprehensive compliance protection with robust automated risk assessment features”

5.0
Jun 9, 2026
Overall, it is a premium corporate shield for securing regulatory compliance and eliminating enterprise liability.
IT Associate
1B - 3B USD, Healthcare and Biotech
CRITICAL

“Centralized risk management platform slowed by rigid customization limits”

3.0
Jun 8, 2026
My overall experience with the Module has been mixed. On the positive side, it provides a single, centralized platform for managing risks, issues and controls and standardized workflows for improved consistency and traceability across teams. However, the solution often feels too rigid and is difficult to adopt a customized framework, many activities require too many clicks and navigation making common tasks feel slow and cumbersome.

About Company

Company Description

Updated 14th October 2025

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

Company Details

Updated 14th October 2025
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.servicenow.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

ServiceNow Governance Risk and Compliance (GRC) Reviews and Ratings

4.3

(164 Ratings)

Rating Distribution

5 Star
40%
4 Star
48%
3 Star
10%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
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Reviewer's Job Function
  • IT Associate
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Centralized risk management platform slowed by rigid customization limits

    3.0
    Jun 8, 2026
    My overall experience with the Module has been mixed. On the positive side, it provides a single, centralized platform for managing risks, issues and controls and standardized workflows for improved consistency and traceability across teams. However, the solution often feels too rigid and is difficult to adopt a customized framework, many activities require too many clicks and navigation making common tasks feel slow and cumbersome.
  • Sr. Management Systems Mgr
    50M-1B USD
    Consumer Goods
    Review Source

    Comprehensive compliance protection with robust automated risk assessment features

    5.0
    Jun 9, 2026
    Overall, it is a premium corporate shield for securing regulatory compliance and eliminating enterprise liability.
  • LEGAL AND COMPLIANCE ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Linking Boundaries and Entities Simplifies Issue Tracking in GRC Platform Use

    5.0
    Oct 13, 2025
    I have used many GRC tools in the past but I really like this one the most. It is very simple and easy to link boundaries, RITMs, IPTs, engagements, etc to help expand and track a company’s issues. Using more than one module (IRM, CAM, etc) provides a great tracking method fro your entire business; identifying gaps and issues.
  • SR. CYBERSECURITY CONSULTANT
    50M-1B USD
    Banking
    Review Source

    One spot solution for cybersecurity GRC

    5.0
    Feb 10, 2025
    ServiceNow GRC module is the ultimate one-stop solution for cybersecurity.
  • Manager, IT Security and Risk Management
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Unpacking Feedback: Comprehensive Insight into Ticket Solutions

    5.0
    Jan 23, 2025
    It provided the of ticket tracking and completion feedback for each category of tickets.
...
Showing Result 1-5 of 167

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Reviewer Insights for: ServiceNow Governance Risk and Compliance (GRC)
Deciding Factors: ServiceNow Governance Risk and Compliance (GRC) Vs. Market Average
Performance of ServiceNow Governance Risk and Compliance (GRC) Across Market Features

ServiceNow Governance Risk and Compliance (GRC) Likes & Dislikes

Like

I love it risk assessment and the high-level automations that continuously scan for operational vulnerabilities to be safe.

Like

1. Having a single centralized platform 2. Standardized workflows 3. End to end traceability

Like

Risk visibility, ability to automate workflows and processes, compliance and policy management, audit, vendor and risk management. I am to gather multiple dashboards and meld the results together to get a true understanding of what GRC-A issues my team needs to address.

Dislike

I had no issues with this platform so far.

Dislike

1. Too rigid for customization 2. Cumbersome user-experience

Dislike

If you do not understand the tool, navigating can be a little difficult. If you already have a decent understanding of ServiceNow, adding updates and other modules to your tool kit will not take much learning.