Technolutions, under its reliability-focused solution 'Slate', caters to over 1,700 worldwide colleges and universities. Primarily, the company provides support for enrollment, alumnae affairs, advancement operations, and student success initiatives in these institutions. Its fundamental problem-solving approach lies in aiding educational institutions in effective administration and management.
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Customization of instance Positive enhancement of business processes User community across institutions
I think that Slate, while focused on servicing higher education, could give a lot of other CRMs a run for their money in regard to technology, product efficiency, and closed-end features like drip communication and data management. As mentioned in this review previously, what can't Slate do?
More modules needed across departments/functions Upgrading business processes is a challenge Cost savings must be reinvested in training
Just from its overall, sheer breadth of features, Slate is hard to beat, if not THE CRM product to use for all of your desired functionality. However, if I had to choose a deficiency, it's in their customer support options, in that in the last few years Slate has seemingly shifted from a service company to a true product company, which means that support now hinges more on community and FAQ-based responses, and less direct action from the Slate/Technolutions team. Otherwise, it's still a great product!
