Name: SoftwareOne
Rating: 4.3 (13 reviews)

Overview

Product Information on SoftwareOne

Updated 13th October 2025

What is SoftwareOne?

SoftwareOne is a software that focuses on managing software and cloud portfolio of organizations. It provides tools for software procurement, implementation and optimization, enabling businesses to track usage, manage licensing, and control expenditure on software assets. The software supports organizations in transitioning to cloud environments, provides analytics on deployment and consumption, and facilitates governance and compliance with licensing requirements. It aims to address challenges related to software asset management, cost control, and operational efficiency by offering a centralized platform for overseeing the lifecycle of software and cloud investments.

Overall experience with SoftwareOne

Dpo Compliance And Spend Data Poc

30B + USD, Services (non-Government)

FAVORABLE

“High Customer Satisfaction Contrasted by Mixed Marketplace Performance and Data Burden”

5.0

Feb 5, 2026

What worked well are as follows: 1. Strong Expertise and human support 2. High customer satisfaction and reliability 3. Solid cloud and Microsoft expertise 4. Successful cost reduction and efficiency gains 5. Wide global footprint and deep portfolio What did not work well 1. Significant revenue declines in key segments 2. Mixed marketplace performance 3. High data capture and process burden

DIRECTOR OF NETWORKS SERVICES

<50M USD, Telecommunication

CRITICAL

“System Useful for Consolidating Smaller Provider Offers but Customer Care Lags Behind”

3.0

Feb 13, 2026

Not a bad system, but support needs to improve - too long to get answers, not very good care of customers. It performs similarly to other alternatives. It could be better with improved customer care. It is unclear if they deliver the value you pay for.

About Company

Company Description

SoftwareOne operates as a global software and cloud solutions provider. The company's primary focus is on altering the processes through which businesses develop, purchase, and manage their requirements in the cloud. The main problem SoftwareOne addresses is assisting its clients in migrating and modernizing their workloads and applications. It also offers guidance in navigating and optimizing subsequent software and cloud changes, thereby facilitating the unlocking of technology's value. SoftwareOne, with 8,900 employees worldwide, provides a diverse portfolio of 7,500 software brands in 90 countries. It has its headquarters in Switzerland.

Company Details

Company type

Public

Year Founded

1985

Head office location

Stans, Switzerland

Number of employees

5001 - 10000

Annual Revenue

1B-3B USD

Website

https://www.softwareone.com/en/

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User Sentiment About SoftwareOne

Reviewer Insights for: SoftwareOne

Performance of SoftwareOne Across Market Features

SoftwareOne Likes & Dislikes

1. Deep human expertise plus hands-on guidance 2. Industry leading recognition and proven capability 3. Strong cloud and Microsoft Capabilities (Including CoPilot Growth) 4. It has great endpoint protection. 5. Able to use in different mobile devices

Simple enough to use, and especially useful for consolidating offers from smaller providers. Sometimes it could be regarded as expensive when compared to the added value it offers. In general, it fulfills what is expected from this kind of service, but do not expect much more than that.

This application use for easily integrate with all major cloud support vendor teams Easily hyperscale with server resource We will use exact resource allocation management

1. Significant revenue declines across key business area 2. Heavy data requirements create customer friction 3. Go-to-market disruptions

Lack of engagement with the customer. It's difficult to get an agent that can really help. Too expensive for the value. Some providers complained about automated emails requesting information that was not really relevant.

Some limitation with integration part in the application False event are triggered, when AWS resource details into actual details The replication is not sometime from cloud resource

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Peer Discussions

SoftwareOne Reviews and Ratings

Recommended Gartner Insights

10B+ USD

Services (non-Government)

Review Source

High Customer Satisfaction Contrasted by Mixed Marketplace Performance and Data Burden

<50M USD

Telecommunication

System Useful for Consolidating Smaller Provider Offers but Customer Care Lags Behind

Manager

Banking

Cloud Adaptation Assessed for Legacy Application Integration and Resource Evaluation

Feb 6, 2026

The back is used for this product, the cloud adaptation and transformation with our legacy application into cloud environments, This application is evaluate overall application resource like ( storage, CPU, RAM, etc) network details. And we use this data into our cloud scaling with better allocation with other applications.

It Analyst I

SoftwareOne Simplifies License Management Amid Setup And Advanced Feature Challenges

Jan 20, 2026

Very positive experience with SoftwareOne. The team is knowledgeable, the platform is reliable, and it simplifies software and cloud management.

Cyberscurity Junior

IT Services

Platform Delivers Strong Asset Management but Faces Complexity and Cost Challenges

4.0

Jan 29, 2026

The experience with the platform has been positive so far, the platform offers really good and strong capabilities for software asset management, licensing optimization and cloud control. Their consulting expertise is at a global level and adds significant value. However, some processes can feel overly complex at times, and some workflows require improvements.