• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Okta Workforce Identity
Logo of Okta Workforce Identity

Okta Workforce Identity

byOkta
in
4.5
2025
Market Presence: Access Management, Workspace Security Platform

Overview

Product Information on Okta Workforce Identity

Updated 13th October 2025

What is Okta Workforce Identity?

Workforce Identity Cloud is a software designed to manage and secure user identities and access across an organization’s digital ecosystem. The software enables single sign on, multifactor authentication, lifecycle management, and API access management to help organizations control who has access to applications, resources, and data. Workforce Identity Cloud streamlines user provisioning and deprovisioning, supports integration with various applications and directories, and helps ensure compliance with security policies. The software addresses the business challenge of protecting organizational assets by centralizing identity management and reducing the risk of unauthorized access while supporting workforce productivity.

Okta Workforce Identity Pricing

Workforce Identity Cloud software utilizes a subscription-based pricing model structured according to the number of users, features required, and selected modules. The software offers tiered pricing options, allowing organizations to choose plans based on their identity, access management, and security needs, with costs varying depending on scale and functionality.

Overall experience with Okta Workforce Identity

ENGINEER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Single Sign-On and Fast Authentication Enhance Workplace Efficiency With Okta”

4.0
Jan 5, 2026
I use Okta every day to access our internal tools, cloud infrastructure, and documentation. It simplifies my workflow because I don't have to remember a dozen distinct passwords for Jira, GitHub, AWS and our HR portal. The dashboard is clean, reliable, and generally stays out of my way so I can focus on work rather than fighting with login screens.
IT TECHNICAL ANALYST - ENDPOINT SERVICES
250M - 500M USD, Healthcare and Biotech
CRITICAL

“Okta Workforce Identity Balances Ease of Use With Limited Customization Options”

3.0
Jan 20, 2026
Using Okta Workforce Identity feels like a dependable middle of the road identity platform that handles the basics well. Day to day, SSO and MFA are reliable and easy to roll out across most of our SaaS applications. User and group management in the admin console is straightforward. For me it feels like its lacking when I need deeper customization or reporting. I often have to lean on APIs to get the level of insight or workflow control that I'm looking for in Endpoint Protection.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Access Management

About Company

Company Description

Updated 31st October 2023

Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.

Company Details

Updated 31st October 2023
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
https://www.okta.com

Do You Manage Peer Insights at Okta?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Okta Workforce Identity
Reviewer Insights for: Okta Workforce Identity
Deciding Factors: Okta Workforce Identity Vs. Market Average
Performance of Okta Workforce Identity Across Market Features

Okta Workforce Identity Likes & Dislikes

Like

The single sign-on (SSO) integration is the best feature. Being able to click on a tile on my dashboard and instantly get authenticated onto complex tools without re-entering credentials is a huge time saver. I also appreciate the mobile verify app for MFA, and the push notifications are much faster than typing in SMS codes or TOTP tokens when I'm trying to get work done quickly.

Like

1.) I can build conditional access rules based on users, groups, device state, location, and risk level to tightly control who gets access and when. 2.) Integration with MDM/EMM tools lets me enforce access policies based on device compliance for our desktop and mobile devices. 3.) While it's not a full Data Loss Prevention (DLP) platform, Okta's app level policies, session controls and authentication help reduce data exposure by limiting access and enforcing security at the identity layer.

Like

What I like most is that now I no longer need to juggle different passwords which can be cumbersome. I now have MFA that is secure and easy to use. A clean interface and accessibility via the Okta app keeps everything tidy. What's impressive is its flexibility across different organizations within the larger umbrella of the company -- we can all use the same portal without needing to cross-over.

Dislike

Sometimes the session timeouts feel a bit aggressive, forcing me to re-authenticate multiple times a day, though that might be our internal policy rather than an Okta issue. Occasionally, when the verification push notification doesn't arrive immediately due to network lag, the fallback options (like finding the code manually) feel a bit clunky compared to the primary push method.

Dislike

1.) The built in reports are basic and getting deeper insights requires APIs or exporting data to external tools. 2.) While the policy engine does feel powerful, I find creating and managing many conditional access rules becomes cumbersome and hard to track. 3.) Sometimes push notifications or biometric logins in Fail or require repeated retries. This can create friction for end users. And cause extra help desk support requests. More granular policy controls would help with this.

Dislike

What I disliked at the beginning was the setup, with different layers of security at the company, it was not immediately intuitive what code or application to use. Another dislike is that some of the other applications that I use are not integrated with Okta SSO, so I need to keep another set of passwords or authentication apps with me. The last dislike, which is very minor, is that the frequency that I need to re-sign-in via Okta is too high.

Top Okta Workforce Identity Alternatives

Logo of Microsoft Entra ID
1. Microsoft Entra ID
4.4
(837 Ratings)
Logo of Identity Security Cloud
2. Identity Security Cloud
4.8
(776 Ratings)
Logo of Ping Identity Platform
3. Ping Identity Platform
4.4
(668 Ratings)
View All Alternatives

Peer Discussions

Okta Workforce Identity Reviews and Ratings

4.5

(874 Ratings)

Rating Distribution

5 Star
59%
4 Star
36%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEER
    Gov't/PS/Ed
    Education
    Review Source

    Single Sign-On and Fast Authentication Enhance Workplace Efficiency With Okta

    4.0
    Jan 5, 2026
    I use Okta every day to access our internal tools, cloud infrastructure, and documentation. It simplifies my workflow because I don't have to remember a dozen distinct passwords for Jira, GitHub, AWS and our HR portal. The dashboard is clean, reliable, and generally stays out of my way so I can focus on work rather than fighting with login screens.
  • IT TECHNICAL ANALYST - ENDPOINT SERVICES
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Okta Workforce Identity Balances Ease of Use With Limited Customization Options

    3.0
    Jan 20, 2026
    Using Okta Workforce Identity feels like a dependable middle of the road identity platform that handles the basics well. Day to day, SSO and MFA are reliable and easy to roll out across most of our SaaS applications. User and group management in the admin console is straightforward. For me it feels like its lacking when I need deeper customization or reporting. I often have to lean on APIs to get the level of insight or workflow control that I'm looking for in Endpoint Protection.
  • DATA ANALYST
    50M-1B USD
    Software
    Review Source

    Integration With Okta SSO Boosts Security Without Too Much Hassle

    4.0
    Aug 20, 2025
    We recently started using Okta SSO at my company and it’s been a smooth experience so far. The extra level of security is assuring since we deal with such sensitive information. Being able to log into different tools and applications through one secure portal is a huge convenience and has a huge impact on efficiency.
  • It Associate
    50M-1B USD
    IT Services
    Review Source

    Strong IAM Features and SSO Offered by Okta With Some Setup Difficulties

    4.0
    Jan 15, 2026
    Overall Okta workforce identity has been positive. The platform delivers strong IAM capabilities with seamless SSO and MFA that enhances Identity security. It is a dependable and scalable solution for managing workforce identities in an enterprise organisation.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    1B-10B USD
    Retail
    Review Source

    Okta’s Customization and Access Policies Balanced by Complex Configuration Risks

    4.0
    Dec 18, 2025
    Okta has a robust API and access controls, but many of the settings exist across multiple panels within the app, making single-pane management of a given function somewhat of a pain.
...
Showing Result 1-5 of 879

Recommended Gartner Research

  • Critical Capabilities for Access Management
  • Magic Quadrant for Access Management

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.