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Ping Identity Platform

byPing Identity
in
4.4
Market Presence: Access Management, User Authentication

Overview

Product Information on Ping Identity Platform

Updated 13th October 2025

What is Ping Identity Platform?

Ping Identity Platform is a software that provides enterprises with capabilities for identity and access management. The software facilitates secure authentication, single sign-on, and multi-factor authentication for users across applications and devices. It enables centralized management of user identities, helping organizations meet regulatory compliance requirements and protect sensitive information. Ping Identity Platform integrates with various cloud and on-premises environments and supports standards-based protocols for interoperability. The software is designed to address business challenges related to secure access control, user provisioning, and digital identity governance in complex enterprise ecosystems.

Ping Identity Platform Pricing

Ping Identity Platform software uses a subscription-based pricing model, where costs vary according to the number of users and selected features including single sign-on, multifactor authentication, access security, and identity management. The software typically offers tiered plans, allowing organizations to choose the specific capabilities and services that fit their requirements.

Overall experience with Ping Identity Platform

CYBERSECURITY ENGINEER
30B + USD, Transportation
FAVORABLE

“Sécurité renforcée et compatibilité étendue, malgré lenteurs d’authentification possibles”

4.0
Oct 12, 2025
Plateforme / outil assez complète et très puissante. Elle permet de mettre en place une sécurité robuste et est compatible avec une très grande gamme d'outils. Bonne expérience malgré quelques aléas. Elle est difficile techniquement à implémenter vis-à-vis des paramètres et des options de personnalisation.
Lead Application Architect
30B + USD, Healthcare and Biotech
CRITICAL

“Good products, great account team, some pitfalls.”

3.0
Feb 21, 2024
The account team is outstanding; however the technical support is not always the greatest and sometimes this affects our experience with the product and vendor.

About Company

Company Description

Updated 7th December 2023

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

Company Details

Updated 26th February 2025
Year Founded
2002
Head office location
Denver, United States
Number of employees
1001 - 5000
Website
http://www.PingIdentity.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Ping Identity Platform
Reviewer Insights for: Ping Identity Platform
Deciding Factors: Ping Identity Platform Vs. Market Average
Performance of Ping Identity Platform Across Market Features

Ping Identity Platform Likes & Dislikes

Like

Sa puissance en terme de sécurité. Elle a fait ses preuves et a permis de grandement réduire notre surface d'attaque, de plus nos utilisateurs se sentent plus en sécurités qu'auparavant. De plus, la flexibilité de l'outil est sans précédent. Car la solution est basé dans le cloud SaaS, mais peut-être installé on-premise.

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Like

Solid features in the product.

Read Full Review
Like

Flexibility of Integrations. Ping connects quickly to apps that need SAML, OIDC, or OAuth2, and AD/LDAP adaptors work without drama.

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Dislike

Le processus d'authentification peut ralentir l'utilisateur s'il ne dispose pas d'une bonne connexion. En effet, il y a beaucoup d'appels API réalisés pendant l'authentification qui peuvent ne pas être supportés sur d'anciens appareils. De plus, l'outil est assez complexe et peut être difficile à prendre en main, il est nécessaire de s'autoformer pour pouvoir la gérer.

Read Full Review
Dislike

Raw logs for our instances are not available to us for viewing. Tech support is sometimes slow to respond or their errors impact our service. Service reliability has not been 100% in the past.

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Dislike

The admin experience feels a bit scattered. Day to day we bounce between PingFederate, PingAccess, and PingOne, and each has its own UI quirks.

Read Full Review

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Peer Discussions

Ping Identity Platform Reviews and Ratings

4.4

(745 Ratings)

Rating Distribution

5 Star
51%
4 Star
43%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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  • CYBERSECURITY ENGINEER
    10B+ USD
    Transportation
    Review Source

    Sécurité renforcée et compatibilité étendue, malgré lenteurs d’authentification possibles

    4.0
    Oct 12, 2025
    Plateforme / outil assez complète et très puissante. Elle permet de mettre en place une sécurité robuste et est compatible avec une très grande gamme d'outils. Bonne expérience malgré quelques aléas. Elle est difficile techniquement à implémenter vis-à-vis des paramètres et des options de personnalisation.
  • ENGINEER
    <50M USD
    IT Services
    Review Source

    Multiple Interfaces in Ping Ecosystem Present Administrative Challenges for Daily Tasks

    5.0
    Sep 1, 2025
    We use Ping (PingFederate + PingAccess, plus MFA in PingOne) for employee SSO and few partner-facing portals. The migration from our previous idP was fairly smooth: SAML/OIDC intergration guides were clear, and exchanging metadata between apps was strightforward.
  • ANALYST
    50M-1B USD
    Insurance (except health)
    Review Source

    Seamless Authentication Enables Flexibility but May Strain Budgets and Legacy Systems

    4.0
    Nov 20, 2025
    Seamless authentication allowing great flexibility for usage with resilient security at the same time.
  • IT Manager
    <50M USD
    Transportation
    Review Source

    Integration Options and API Support Contribute to Scalability Across Systems

    4.0
    Aug 26, 2025
    Reliable SSO with strong security features, Smooth integration and easy user access
  • OPERATIONS ASSOCIATE
    10B+ USD
    Banking
    Review Source

    Comprehensive Authentication Options Enhance Security but Expert Setup Required

    4.0
    Nov 28, 2025
    - It is very good in authentication, authorization and identity verification. - SSO feature is used and getting implemented over other applications within the organization which helps security to get better. - Support for SAML, OAuth and OpenID helps make it good for hybrid environments.
...
Showing Result 1-5 of 753

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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