Name: Ping Identity Platform
Rating: 4.4 (746 reviews)

Overview

Product Information on Ping Identity Platform

Updated 13th October 2025

What is Ping Identity Platform?

Ping Identity Platform is a software that provides enterprises with capabilities for identity and access management. The software facilitates secure authentication, single sign-on, and multi-factor authentication for users across applications and devices. It enables centralized management of user identities, helping organizations meet regulatory compliance requirements and protect sensitive information. Ping Identity Platform integrates with various cloud and on-premises environments and supports standards-based protocols for interoperability. The software is designed to address business challenges related to secure access control, user provisioning, and digital identity governance in complex enterprise ecosystems.

Overall experience with Ping Identity Platform

ANALYST

250M - 500M USD, Insurance (except health)

FAVORABLE

“Seamless Authentication Enables Flexibility but May Strain Budgets and Legacy Systems”

4.0

Nov 20, 2025

Seamless authentication allowing great flexibility for usage with resilient security at the same time.

Lead Sys Admin

1B - 3B USD, Banking

CRITICAL

“Lots of setup and infrastructure and difficult to troubleshoot.”

2.0

Jan 15, 2026

Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation.

About Company

Company Description

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

Company Details

Year Founded

2002

Head office location

Denver, United States

Number of employees

1001 - 5000

Website

http://www.PingIdentity.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Ping Identity Platform

Reviewer Insights for: Ping Identity Platform

Deciding Factors: Ping Identity Platform Vs. Market Average

Performance of Ping Identity Platform Across Market Features

Ping Identity Platform Likes & Dislikes

The authentication takes place seamlessly without any significant delays. It is very effective in handling a large amount of identities. The platform offers impressive flexibility in supporting a vast number of systems.

Once it's configured seems to work most of the time, when doesn't work properly difficult to troubleshoot why.

The software has a centralised management and supportive culture services providers. Good integration capabilities of the software with other systems. Ping Identity Platform allows multi device login and is easily customizable. It ensures instant notifications and supports cross platform application. Software scalability and flexibility in pricing.

It could be the case that the product don't support your legacy systems. Your environment could also potentially suffer some performance hits when implementing the product. The product is also quite costly so the budget might take a hit.

Extensive amount of infrastructure to support the product and difficult to troubleshoot and when an issue is encountered support could be better!

Ping Identity Platform has met our needs. No dislikes.

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Peer Discussions

Ping Identity Platform Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Insurance (except health)

Review Source

Seamless Authentication Enables Flexibility but May Strain Budgets and Legacy Systems

Ingenieur Systemes

IT Services

My experience with Ping Identity Platform.

Mar 19, 2026

We have had an awesome experience with Ping Identity Platform. The software has provided us with extensive access and identity management solutions from multi factor authentication, single sign on and compliance. It is an easy to use tool and has a free unlimited trial for new users. It also fully automates access management helps us to easily recover forgotten passwords. Use of the tool has also made it possible for us to authorise or deny access to various work premises and systems depending on individual roles.

OPERATIONS ASSOCIATE

10B+ USD

Banking

Comprehensive Authentication Options Enhance Security but Expert Setup Required

Nov 28, 2025

- It is very good in authentication, authorization and identity verification. - SSO feature is used and getting implemented over other applications within the organization which helps security to get better. - Support for SAML, OAuth and OpenID helps make it good for hybrid environments.

1B-10B USD

Lots of setup and infrastructure and difficult to troubleshoot.

SR MANAGER AD TOOLS

Miscellaneous

Ping SSO Solution Praised for Interoperability, Concerns Raised About Pricing

Oct 30, 2025

As a user its been great having a SSO solution like what Ping offers to our application owners.