Overview
Product Information on Duo
What is Duo?
Duo Pricing
Duo Product Images
Overall experience with Duo
“Clear Authentication Visibility and Support, but Accessibility Needs Attention”
“DLP Restrictions Hinder Backup and Access Restoration Following Device Change”
Badges
User Authentication
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
Do You Manage Peer Insights at Cisco Systems?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Duo
Reviewer Insights for: Duo
Performance of Duo Across Market Features
Duo Likes & Dislikes
Duo balances strong security with a user-friendly design. The platform integrates smoothly with our existing systems, offers clear visibility into authentication activity, and provides flexible options for enforcing MFA policies. The support and documentation have also been excellent, which has made deployment and troubleshooting much easier.
it's mostly easy to support. easy to add apps to the SSO expreince. decent documentation
The dashboard is excellent and simple. The app is great and migrating your MFA setup to a new device is made really simple. We were able to transition to passwordless authentication for our remote access with Cisco Duo and Anyconnect, for increased security and simplicity. Active Directory Integration was seamless and allows us to manage users and groups from a single place and the changes are reflected in the Duo dashboard. So the product has been an all around great experience to set up and manage.
Not much to hate. Just wish there was better accessibility for the Duo Windows Login when prompted with a number challenge. The number is small and users struggle to locate it promptly. It would also help if there were more customizations for the Windows login prompt (like adjusting size or color contrast for accessibility). Lastly, offline login handling could be smoother; users sometimes get confused when there's no clear indication of what to do without an internet connection. I also think it would be helpful to every so often prompt the user for a re-enrollment for offline (make it optional) so it might catch those who get new phones and miss re-enrollment for offline.
Unable to back up the client. They expect you to use google to back up the DUO client but google is often blocked due to DLP restrictions and even when it is not blocked, users still have problems backing up DUO. Moving from one phone to another phone is a HUGE horrible experience. losing access to websites and having to contact each vendor to gain access again can take days and even weeks.
The documentation on the installation of the authentication proxy was outdated, and I encountered some errors, because the file structure was different, but nothing that we didn't figure out quickly, and made it work. The extra features, such as the Duo Passwords and SSO capabilities, could be better explained.
Top Duo Alternatives
Peer Discussions
Duo Reviews and Ratings
- IT Security & Risk Management Associate50M-1B USDTransportationReview Source
Clear Authentication Visibility and Support, but Accessibility Needs Attention
Our Duo Care team has been incredibly helpful and responsive to every issue. They've shown great patience throughout our rollout, even as we've taken a slower, more methodical approach to deployment. - Network Engineer50M-1B USDTelecommunicationReview Source
Passwordless Remote Access And Simple Management Achieved With Seamless Setup Process
Easy to get started and set up, we installed the duo authentication proxy and it took no longer than a day to get it up and into the testing phase. The management dashboard is really simple and great to work with, user management is made simple with AD connection, so all users added to ad can be replicated over to the dashboard. - Manager, IT Security and Risk Management50M-1B USDManufacturingReview Source
Duo Care Service truly sets Duo apart from any other Cisco Security product line/service
Product demo, sales engineers, POV, etc. were all exceptional and well delivered. - TECHNICAL ASSOCIATE50M-1B USDIT ServicesReview Source
Efficient Authentication Visibility With Deployment Ease, But Network Dependency Exists
My overall experience with DUO has been great, it provides strong MFA for various components of the network, its easy to deploy and manage, the dashboard UI is very user friendly, its very stable and a good MFA solution. Integrates well with firewalls, VPN, AD and apps. The user experience is very good and it is widely accepted by the users . It aslo acts as sevice provider and Identity provider for other apps and components - SR NETWORK SECURITY ENGINEER1B-10B USDManufacturingReview Source
Multi Factor Star
DUO has been an outstanding solution for us. It has helped us implement two-factor authentication for more applications than we ever imagined, with enough two-factor options to accommodate every user. Administration is relatively simple, allowing us to push much of the day to day user administration to our helpdesk, freeing our engineers to work on other things.