Overview
Product Information on SoftwareOne
What is SoftwareOne?
SoftwareOne Pricing
Overall experience with SoftwareOne
“SoftwareOne Simplifies License Management Amid Setup And Advanced Feature Challenges”
“System Useful for Consolidating Smaller Provider Offers but Customer Care Lags Behind”
About Company
Company Description
SoftwareOne operates as a global software and cloud solutions provider. The company's primary focus is on altering the processes through which businesses develop, purchase, and manage their requirements in the cloud. The main problem SoftwareOne addresses is assisting its clients in migrating and modernizing their workloads and applications. It also offers guidance in navigating and optimizing subsequent software and cloud changes, thereby facilitating the unlocking of technology's value. SoftwareOne, with 8,900 employees worldwide, provides a diverse portfolio of 7,500 software brands in 90 countries. It has its headquarters in Switzerland.
Company Details
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Reviewer Insights for: SoftwareOne
Performance of SoftwareOne Across Market Features
SoftwareOne Likes & Dislikes
Expert guidance on software and cloud optimization, easy to use platform for license and asset management, responsive and helpful support team.
Simple enough to use, and especially useful for consolidating offers from smaller providers. Sometimes it could be regarded as expensive when compared to the added value it offers. In general, it fulfills what is expected from this kind of service, but do not expect much more than that.
It has strong expertise and advisory support, good management capabilities and it offers access to multiple vendors.
Initial setup and onboarding can take time, some advanced features are not immediately intuitive, and reporting options could be more flexible.
Lack of engagement with the customer. It's difficult to get an agent that can really help. Too expensive for the value. Some providers complained about automated emails requesting information that was not really relevant.
The learning curve is high, costs can get really high and the workflow features could be more intuitive.
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SoftwareOne Reviews and Ratings
- DIRECTOR OF NETWORKS SERVICES<50M USDTelecommunicationReview Source
System Useful for Consolidating Smaller Provider Offers but Customer Care Lags Behind
Not a bad system, but support needs to improve - too long to get answers, not very good care of customers. It performs similarly to other alternatives. It could be better with improved customer care. It is unclear if they deliver the value you pay for. - It Analyst I<50M USDServices (non-Government)Review Source
SoftwareOne Simplifies License Management Amid Setup And Advanced Feature Challenges
Very positive experience with SoftwareOne. The team is knowledgeable, the platform is reliable, and it simplifies software and cloud management. - Cyberscurity Junior<50M USDIT ServicesReview Source
Platform Delivers Strong Asset Management but Faces Complexity and Cost Challenges
The experience with the platform has been positive so far, the platform offers really good and strong capabilities for software asset management, licensing optimization and cloud control. Their consulting expertise is at a global level and adds significant value. However, some processes can feel overly complex at times, and some workflows require improvements. - It ManagerGov't/PS/EdEducationReview Source
Unified Portal Simplifies Handling Licensing for Microsoft, AWS, Adobe, and More
Premier partner for optimizing complex licensing and cloud spend, offering world-class expertise in vendor negotiation and software asset management. - Engineering Manager50M-1B USDIT ServicesReview Source
Greater Security Achieved; Endpoint Protection Configuration Rated Positively by Users
satisfied of the overall experience, our environment is now more secure than ever