Name: Solink Cloud VMS
Rating: 4.3 (14 reviews)

Overview

Product Information on Solink Cloud VMS

Updated 28th October 2025

What is Solink Cloud VMS?

Solink Cloud VMS is an AI-powered video management platform that transforms everyday security footage into actionable business intelligence. Designed for multi-site organizations, it unifies video, data, and analytics across the cloud—providing real-time visibility, automated insights, and scalable protection. Solink’s hybrid cloud architecture combines the reliability of on-premise recording with the flexibility of secure cloud access and long-term storage, ensuring uninterrupted coverage and simplified IT management. Native AI capabilities such as Video Search, Sidekick, and Vision Analytics help users detect risks, verify incidents, and optimize operations across locations. Built to integrate with existing cameras and 375+ data sources, Solink eliminates hardware lock-in and empowers businesses to reduce loss, improve safety, and enhance decision-making with a single, intelligent platform.

Overall experience with Solink Cloud VMS

General Manager

<50M USD, Retail

FAVORABLE

“Easy Monitoring Experience With Communication Gaps During Project Installations”

4.0

Sep 8, 2025

Solink is a great company with great people. While there are challenges at times with alignment on scope, looping in the necessary people, etc. They always go above and beyond to make it right. They are the definition of a true partner.

Sales Manager

500M - 1B USD, Services (non-Government)

CRITICAL

“Cloud-Based Analytics and User Friendliness Praised Amid Onsite Support Challenges”

3.0

Aug 7, 2025

Overall I like the product. Only criticism has to do with tech support when technicians are onsite installing and programming the system. Not easy to get in touch with the Solink tech support team

About Company

Company Description

Solink is a cloud video security and analytics platform that leverages your existing cameras and data sources, like POS or labor management, to improve security and operations without costly upgrades.

Company Details

Company type

Private

Year Founded

2009

Head office location

Ottawa, Canada

Number of employees

201 - 500

Website

Solink.com

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Key Insights

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Reviewer Insights for: Solink Cloud VMS

Performance of Solink Cloud VMS Across Market Features

Solink Cloud VMS Likes & Dislikes

It's easy to use. I can login, easily see what's happening at my locations of interest, and download footage when necessary. The AI feature for line counting is a great value add as well as it lets me understand our peak times and how those coordinate with the sales at our various stores.

That it's on a cloud and that it provides analytics to cameras that may not have them built in. Also very user friendly

I like how you can use it so specifically to your security and overall business needs. You can create what you need to help make sure your business operates more efficiently while you're not there

To install projects requires many hands including a 3rd party. There are communication gaps that arise when that many people are involved.

Deployment specifically when the technician is onsite completing the installation

It takes time to learn and use but anything that can do a lot needs that.

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Solink Cloud VMS Reviews and Ratings

Recommended Gartner Insights

Market Guide for Video Surveillance Management Systems

<50M USD

Retail

Review Source

Easy Monitoring Experience With Communication Gaps During Project Installations

President

Consumer Goods

Product Offers Customizable Security Features Tailored to Individual Business Requirements

5.0

Sep 11, 2025

Amazing product and even more amazing team. The product works great and there is a team to help make sure you are trained and using it as needed! So happy we got this!

Director of Capital Improvements

Real Estate

Solink’s Robust Features Appreciated

Sep 22, 2025

Solink is our trusted partner in security monitoring-great service and great products

Operations Manager

1B-10B USD

Leadership Decisions Impact Consistency in Client-Specific Processes and Experience

Overall its a great product however we feel that leadership makes changes without understanding the downstram impact on client UI or experience.

IT Associate

Solink Cloud, Smart, Intuitive and business-Enhancing surveillance

My experience with Solink has been excellent. From day one, it has added a new level of visibility and control over our business operations. the platform is user friendly and features to price is un-matched.