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  3. Solink Cloud VMS
Logo of Solink Cloud VMS

Solink Cloud VMS

bySolink
in
4.3

Overview

Product Information on Solink Cloud VMS

Updated 28th October 2025

What is Solink Cloud VMS?

Solink Cloud VMS is an AI-powered video management platform that transforms everyday security footage into actionable business intelligence. Designed for multi-site organizations, it unifies video, data, and analytics across the cloud—providing real-time visibility, automated insights, and scalable protection. Solink’s hybrid cloud architecture combines the reliability of on-premise recording with the flexibility of secure cloud access and long-term storage, ensuring uninterrupted coverage and simplified IT management. Native AI capabilities such as Video Search, Sidekick, and Vision Analytics help users detect risks, verify incidents, and optimize operations across locations. Built to integrate with existing cameras and 375+ data sources, Solink eliminates hardware lock-in and empowers businesses to reduce loss, improve safety, and enhance decision-making with a single, intelligent platform.

Solink Cloud VMS Pricing

Solink Cloud VMS is a software that uses a subscription-based pricing model, typically charging customers monthly or annually based on the number of locations or cameras monitored, with pricing tiers and features that may vary depending on the chosen plan and required service level.

Solink Cloud VMS Product Images

Solink Events Page
Solink Events Page

Overall experience with Solink Cloud VMS

General Manager
<50M USD, Retail
FAVORABLE

“Easy Monitoring Experience With Communication Gaps During Project Installations”

4.0
Sep 8, 2025
Solink is a great company with great people. While there are challenges at times with alignment on scope, looping in the necessary people, etc. They always go above and beyond to make it right. They are the definition of a true partner.
Sales Manager
500M - 1B USD, Services (non-Government)
CRITICAL

“Cloud-Based Analytics and User Friendliness Praised Amid Onsite Support Challenges”

3.0
Aug 7, 2025
Overall I like the product. Only criticism has to do with tech support when technicians are onsite installing and programming the system. Not easy to get in touch with the Solink tech support team

About Company

Company Description

Updated 24th March 2025

Solink is a cloud video security and analytics platform that leverages your existing cameras and data sources, like POS or labor management, to improve security and operations without costly upgrades.

Company Details

Updated 22nd April 2025
Company type
Private
Year Founded
2009
Head office location
Ottawa, Canada
Number of employees
201 - 500
Website
Solink.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Solink Cloud VMS
Performance of Solink Cloud VMS Across Market Features

Solink Cloud VMS Likes & Dislikes

Like

It's easy to use. I can login, easily see what's happening at my locations of interest, and download footage when necessary. The AI feature for line counting is a great value add as well as it lets me understand our peak times and how those coordinate with the sales at our various stores.

Like

That it's on a cloud and that it provides analytics to cameras that may not have them built in. Also very user friendly

Like

I like how you can use it so specifically to your security and overall business needs. You can create what you need to help make sure your business operates more efficiently while you're not there

Dislike

To install projects requires many hands including a 3rd party. There are communication gaps that arise when that many people are involved.

Dislike

Deployment specifically when the technician is onsite completing the installation

Dislike

It takes time to learn and use but anything that can do a lot needs that.

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Peer Discussions

Solink Cloud VMS Reviews and Ratings

4.3

(14 Ratings)

Rating Distribution

5 Star
43%
4 Star
43%
3 Star
14%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

3.9

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • General Manager
    <50M USD
    Retail
    Review Source

    Easy Monitoring Experience With Communication Gaps During Project Installations

    4.0
    Sep 8, 2025
    Solink is a great company with great people. While there are challenges at times with alignment on scope, looping in the necessary people, etc. They always go above and beyond to make it right. They are the definition of a true partner.
  • President
    <50M USD
    Consumer Goods
    Review Source

    Product Offers Customizable Security Features Tailored to Individual Business Requirements

    5.0
    Sep 11, 2025
    Amazing product and even more amazing team. The product works great and there is a team to help make sure you are trained and using it as needed! So happy we got this!
  • Operations Manager
    1B-10B USD
    Travel and Hospitality
    Review Source

    Positive Product Experience Offset by Desire for Familiar Customer Support Staff

    4.0
    Aug 6, 2025
    Product is great, the people are great, I just think they grew too fast.
  • Operations Manager
    1B-10B USD
    Retail
    Review Source

    Leadership Decisions Impact Consistency in Client-Specific Processes and Experience

    4.0
    Sep 8, 2025
    Overall its a great product however we feel that leadership makes changes without understanding the downstram impact on client UI or experience.
  • IT Associate
    <50M USD
    Real Estate
    Review Source

    Solink Cloud, Smart, Intuitive and business-Enhancing surveillance

    5.0
    Sep 8, 2025
    My experience with Solink has been excellent. From day one, it has added a new level of visibility and control over our business operations. the platform is user friendly and features to price is un-matched.
Showing Result 1-5 of 14

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