Name: Stibo Systems STEP
Rating: 4 (12 reviews)

Overview

Product Information on Stibo Systems STEP

Updated 13th October 2025

What is Stibo Systems STEP?

Stibo Systems STEP is a master data management software designed to centralize and manage information across multiple domains, including product, customer, supplier, and asset data. The software enables organizations to consolidate, cleanse, and enrich data from various sources to create a single, accurate view of critical business information. STEP offers features such as data modeling, workflows, data governance, version control, and integration with enterprise systems. Businesses use the software to improve data consistency, support compliance with data regulations, and enhance operational efficiency by providing accurate and up-to-date data throughout the organization. The software addresses the challenges associated with fragmented and inconsistent data across channels and departments.

Overall experience with Stibo Systems STEP

IT Associate

500M - 1B USD, Retail

FAVORABLE

“Solid, customizable product”

4.0

Oct 8, 2025

Solid product aimed directly at MDM, yet containing a large toobbox and being very customizable.

Sr. Manager, Technology Support

30B + USD, Retail

CRITICAL

“The core system is very stable, but the application support and performance is subpar”

2.0

Jan 18, 2019

What worked well: * STEP is a really robust and comprehensive system * There were very rare instances where we've identified a bug in the core application What didn't work well: * STIBO support process is mostly lengthy and ineffective, regardless of the support contract type * The Workbench currently being used here in the company is really slow, unresponsive and flimsy, which makes the work very counter-productive

About Company

Company Description

Stibo Systems is a master data management firm enabling data transparency. The company provides solutions that form the backbone of various companies globally seeking to unlock strategic value from their master data. These solutions help to enhance customer experience, drive innovation and growth, and establish a firm foundation for digital transformation. Clients are thus able to gain an undistorted, comprehensive view of their master data, enabling them to make knowledgeable decisions and achieve ambitious scaling goals. The company operates as a private subsidiary of Stibo A/S group, which was established in 1794, and its global headquarters are in Aarhus, Denmark.

Company Details

Company type

Private

Year Founded

1976

Head office location

Højbjerg, Denmark

Number of employees

501 - 1000

Website

http://www.stibosystems.com

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Reviewer Insights for: Stibo Systems STEP

Performance of Stibo Systems STEP Across Market Features

Stibo Systems STEP Likes & Dislikes

Accessible, personal, active engagement

How powerful it can be to manage different workflows and integration endpoints.

1) Flexibility - The tool is able to address far more than just your PMDM or CMDM needs 2) Customer focus - Stibo Systems goes above and beyond to understand their customers and their needs 3) Innovation - Stibo Systems puts a lot of emphasis on continuously driving innovation for their products. They are always pushing the tool towards the next best thing challenging both themselves and their customers for the better.

Complexity of product can make problems difficult for service desk

The Workbench performance is really subpar and the service level is usually not as agile as you'd expect.

The SaaS support model still has some growing pains. The limited control and visibility to the application server can sometimes hinder a team's ability to debug and help resolve production issues.

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Peer Discussions

Stibo Systems STEP Reviews and Ratings

Recommended Gartner Insights

Market Guide for Master Data Management of Product Data Solutions (Transitioning to Master Data Management Solutions)

50M-1B USD

Retail

Review Source

Solid, customizable product

Product owner

1B-10B USD

A Powerful System backed by a Powerful Team

Oct 10, 2022

Stibo leadership and support from an executive level is unparalleled and the STEP tool is incredibly flexible in it's ability to adapt to more than just product information management. It was the first PIM tool to finally meet our organizations needs after multiple prior attempts to stand up a PIM. For any challenge or business need in my 8+ years of working with the STEP tool and Stibo Systems, there has never been a problem that couldn't be resolved.

Digital Operations Manager

10B+ USD

Stibo Systems STEP is Incredible

5.0

Jun 28, 2021

Stibo's company culture and approach to data align closely with our objectives and goals. This team is dedicated to making sure all of our needs are met in a timely manner and above expectations.

Responsable groupe applications

Strong product capabilities and scalability

Dec 2, 2020

Overall the implementation takes time. I require competent people and expert to find the best way to handle data modelling, configuration and best pratice in development to avoid implementing too much complexity.