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Logo of Akeneo PIM

Akeneo PIM

byAkeneo
in Product Information Management Solutions
4.7

Overview

Product Information on Akeneo PIM

Updated 13th October 2025

What is Akeneo PIM?

Akeneo PIM is a software designed to centralize and manage product information for businesses. It provides features for organizing, structuring, and enriching product data, enabling teams to maintain consistency and accuracy across multiple sales channels. The software supports collaboration among users, offering tools for validation workflows, versioning, and localization of product content. Akeneo PIM addresses the business problem of fragmented and inconsistent product information by offering a unified platform for data management, helping organizations improve efficiency in catalog creation and distribution. The software is compatible with integrations to various e-commerce and business systems, facilitating the seamless exchange of product data across different platforms.

Akeneo PIM Pricing

Akeneo PIM software uses a subscription-based pricing model, typically structured around different tiers that vary by features, user numbers, and deployment options such as cloud or on-premise. Pricing is generally customized based on business requirements and may involve annual licensing fees with potential additional costs for advanced modules or support services.

Overall experience with Akeneo PIM

Manager, Project Management
50M - 250M USD, Retail
FAVORABLE

“Flexible PIM Solution That Grows with Our Ambitions and Challenges”

5.0
Feb 17, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Data Analyst
3B - 10B USD, Services (non-Government)
CRITICAL

“Interface Simplifies Daily Tasks but Lacks Essential Bulk Translation Features”

3.0
Feb 25, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 17th November 2025

Akeneo develops technology designed to help organizations manage and improve the quality, consistency, and accessibility of their product information. Through its Product Information Management (PIM) and Product Cloud capabilities, Akeneo supports teams in centralizing product data, enriching product content, and distributing accurate information across multiple channels. Its solutions help businesses address challenges related to maintaining reliable product data, accelerating time-to-market, and delivering coherent product experiences across digital and physical touchpoints. Akeneo works with companies of various sizes and industries, including brands, manufacturers, distributors, and retailers, to support their omnichannel and product experience management initiatives.

Company Details

Updated 17th November 2025
Company type
Private
Year Founded
2013
Head office location
NANTES, France
Number of employees
201 - 500
Website
http://www.akeneo.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Akeneo PIM Reviews and Ratings

4.7

(139 Ratings)

Rating Distribution

5 Star
72%
4 Star
26%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, Project Management
    50M-1B USD
    Retail
    Review Source

    Flexible PIM Solution That Grows with Our Ambitions and Challenges

    5.0
    Feb 17, 2026
    Akeneo has proven to be the flexible and scalable platform we needed to manage our complex furniture catalog across ten European markets, with a consistent product experience across all channels. We now operate our 1500+ product range with greater efficiency and substantially stronger data accuracy than we could achieve before with our previous CMS. What stands out is how it balances genuine enterprise capabilities with user-friendly interfaces, and our small two-person e-merchandising team now manages 20% more products than before, with twice the attributes and three times the media assets, without adding headcount.
  • Manager, Project Management
    50M-1B USD
    Retail
    Review Source

    Flexible PIM Solution That Grows with Our Ambitions and Challenges

    5.0
    Feb 17, 2026
    Akeneo has proven to be the flexible and scalable platform we needed to manage our complex furniture catalog across ten European markets, with a consistent product experience across all channels. We now operate our 1500+ product range with greater efficiency and substantially stronger data accuracy than we could achieve before with our previous CMS. What stands out is how it balances genuine enterprise capabilities with user-friendly interfaces, and our small two-person e-merchandising team now manages 20% more products than before, with twice the attributes and three times the media assets, without adding headcount.
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Akeneo PIM Likes & Dislikes

Like

Support team that understands our business: From the selection process through implementation and daily operations, Akeneo's support and customer success teams have been responsive and knowledgeable. Their technical expertise and understanding of furniture retail challenges helped us navigate complex requirements effectively. This quality of partnership was one of our key vendor selection criteria. Validation capabilities that improved data quality: Error-prone free-text fields decreased from over 50 to fewer than 10 through proper validation rules. Mandatory attributes expanded from 7 to more than 30 per product family. This provides reliable, consistent product information across our channels. Team independence through import/export tools: These capabilities give our merchandising team operational autonomy, eliminating roughly X yearly in developer time previously spent on manual database work. We successfully coordinated a complete five-locale catalog review using freelancers with minimal training requirements. Reference entities as our content engine: We manage most product page content, including translations, directly in the PIM through this feature. Creating channel-specific experiences is handled through attribute adjustments rather than rebuilding page templates. Operational cost reductions enabling scale: Attribute management costs decreased 80%, media operations dropped 90%. This reduction allowed us to build richer product experiences without proportional cost increases

Like

Support team that understands our business: From the selection process through implementation and daily operations, Akeneo's support and customer success teams have been responsive and knowledgeable. Their technical expertise and understanding of furniture retail challenges helped us navigate complex requirements effectively. This quality of partnership was one of our key vendor selection criteria. Validation capabilities that improved data quality: Error-prone free-text fields decreased from over 50 to fewer than 10 through proper validation rules. Mandatory attributes expanded from 7 to more than 30 per product family. This provides reliable, consistent product information across our channels. Team independence through import/export tools: These capabilities give our merchandising team operational autonomy, eliminating roughly X yearly in developer time previously spent on manual database work. We successfully coordinated a complete five-locale catalog review using freelancers with minimal training requirements. Reference entities as our content engine: We manage most product page content, including translations, directly in the PIM through this feature. Creating channel-specific experiences is handled through attribute adjustments rather than rebuilding page templates. Operational cost reductions enabling scale: Attribute management costs decreased 80%, media operations dropped 90%. This reduction allowed us to build richer product experiences without proportional cost increases

Like

Support team that understands our business: From the selection process through implementation and daily operations, Akeneo's support and customer success teams have been responsive and knowledgeable. Their technical expertise and understanding of furniture retail challenges helped us navigate complex requirements effectively. This quality of partnership was one of our key vendor selection criteria. Validation capabilities that improved data quality: Error-prone free-text fields decreased from over 50 to fewer than 10 through proper validation rules. Mandatory attributes expanded from 7 to more than 30 per product family. This provides reliable, consistent product information across our channels. Team independence through import/export tools: These capabilities give our merchandising team operational autonomy, eliminating roughly X yearly in developer time previously spent on manual database work. We successfully coordinated a complete five-locale catalog review using freelancers with minimal training requirements. Reference entities as our content engine: We manage most product page content, including translations, directly in the PIM through this feature. Creating channel-specific experiences is handled through attribute adjustments rather than rebuilding page templates. Operational cost reductions enabling scale: Attribute management costs decreased 80%, media operations dropped 90%. This reduction allowed us to build richer product experiences without proportional cost increases

Dislike

1) There is currently no mass upload option for translating Reference Entity Record Attribute values (both Main Values & Multi Values). Managing translations manually across 30 locales is extremely time consuming, as each attribute must be updated individually for every locale and value type. 2) Tailored exports should be the most flexible in terms of adjusting the needed structure, however, they are have some limitations like in Product Selection we can't select product model structures (Root product model, Parent). Also conditions like in list or is empty would be very helpful. 3) Quick export doesn't contain the 'Categories' attribute as a possible column. 4) Products don't keep a complete history of changes. While this cam be overwhelming, it is often essential for understanding what occurred at a detailed granular level. 5) In the Process Tracker, the job logs do not provide an option to export only the lines that failed along with their associated error feedback.

Dislike

1) There is currently no mass upload option for translating Reference Entity Record Attribute values (both Main Values & Multi Values). Managing translations manually across 30 locales is extremely time consuming, as each attribute must be updated individually for every locale and value type. 2) Tailored exports should be the most flexible in terms of adjusting the needed structure, however, they are have some limitations like in Product Selection we can't select product model structures (Root product model, Parent). Also conditions like in list or is empty would be very helpful. 3) Quick export doesn't contain the 'Categories' attribute as a possible column. 4) Products don't keep a complete history of changes. While this cam be overwhelming, it is often essential for understanding what occurred at a detailed granular level. 5) In the Process Tracker, the job logs do not provide an option to export only the lines that failed along with their associated error feedback.

Dislike

1) There is currently no mass upload option for translating Reference Entity Record Attribute values (both Main Values & Multi Values). Managing translations manually across 30 locales is extremely time consuming, as each attribute must be updated individually for every locale and value type. 2) Tailored exports should be the most flexible in terms of adjusting the needed structure, however, they are have some limitations like in Product Selection we can't select product model structures (Root product model, Parent). Also conditions like in list or is empty would be very helpful. 3) Quick export doesn't contain the 'Categories' attribute as a possible column. 4) Products don't keep a complete history of changes. While this cam be overwhelming, it is often essential for understanding what occurred at a detailed granular level. 5) In the Process Tracker, the job logs do not provide an option to export only the lines that failed along with their associated error feedback.

User Sentiment About Akeneo PIM
Reviewer Insights for: Akeneo PIM
Performance of Akeneo PIM Across Market Features