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  1. Home
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  3. Stratix Managed Mobility Services
Logo of Stratix Managed Mobility Services

Stratix Managed Mobility Services

byStratix
in Managed Mobility Services, Global
4.5

Overview

Service Information on Stratix Managed Mobility Services

Updated 29th July 2024

What is Stratix Managed Mobility Services?

Stratix leverages over 40 years of experience to deliver end-to-end mobile technology solutions in the MMS industry. Focused on frontline workers in large organizations and enterprises, Stratix serves multiple industry sectors. Core Services: Device Procurement and Deployment: Sourcing, staging, and kitting mobile devices Lifecycle Management: Tracking, spare pool management, and device refresh MDM and EMM: Secure management of mobile devices and data Helpdesk Support: 24/7 multi-language assistance Telecom Expense Management: Monitoring and managing telecom expenses Repair and Maintenance: Quick repairs and preventative maintenance Custom Solutions: Consulting and custom accessory engineering ITAD: Secure disposal and data destruction Business Problems Solved: Managing fleets of mobile devices Minimizing operational downtime Optimizing telecom expenses Ensuring security and compliance Providing constant support Environmentally responsible IT waste disposal

Stratix Managed Mobility Services Pricing

Stratix solutions are customized to deliver against desired business outcomes. Pricing can be upfront or monthly, depending on the solution designed and services required, but Stratix has flexible pricing options including Mobile Device as a Service (MDaaS) and multiple financing and leasing options.

Overall experience with Stratix Managed Mobility Services

CFO
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Chromebooks for Schools”

5.0
Aug 26, 2021
We are very pleased with our partnership with Stratix. They have been able to help us secure Chromebooks for our students when availability was limited. Their repair services and help desk support on the back-end have been very helpful in keeping our technology program running smoothly for our students. We've continued working with them year over year because of the quality of devices and exceptional support they provide.
IT Manager
250M - 500M USD, Services (non-Government)
CRITICAL

“Stratix Relationship is still early and growing...”

3.0
Nov 20, 2018
My team has a three years relationship with Stratix at this time. I am happy with the relationships we've formed but am concerned with my ability to communicate a message to Stratix and although there have been nice successes they are empathic to our challenges. This critical piece either through my communication or their understanding will grow the relationship.

About Company

Company Description

Updated 22nd July 2024

Stratix is a recognized advisor in providing managed mobile services, holding experience of over three decades. The company has a portfolio that targets to maximize the value of clients' mobile investments. It holds streamlined mobile expertise and service execution approaches, intending to transform any mobility obstacle into a competitive edge for companies. Stratix accomplishes this by utilizing an established outsourcing model, which allows customers to manage their entire mobile lifecycle, including planning, purchasing, deploying, supporting, measuring, reporting, and analyzing their mobile solutions. In a world where mobile technology options are vast, complexity and demand rise. Stratix responds to this, taking into account customers' needs such as rugged mobile devices, tablets or smart-devices, mobile device management, bring-your-own-device solutions, round-the-clock support, mobile applications, and several other complex mobile decisions.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1983
Head office location
Norcross, United States
Number of employees
201 - 500
Website
http://www.stratixcorp.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Stratix Managed Mobility Services
Performance of Stratix Managed Mobility Services Across Market Features

Stratix Managed Mobility Services Likes & Dislikes

Like

Stratix provided reliable and low cost Chromebooks for our students when we were unable to purchase them elsewhere. Their staff were very easy to work with and replied to any concerns or issues very quickly with a resolution. They are responsive to requests for repairs within a very short amount of time allowing us little down down for our students learning experiences.

Like

The personalities representing the services are good and pleasant people and that matters a lot.

Like

Smart mobile programs. Our business will provide the managed mobility services. Custom enclosures will help us the address our unique needs. Solution design and management programs to execute the mobile strategy

Dislike

The initial sales of the Chromebooks are made through a salesperson who immediately hands you over to another person to complete the transaction, and to follow=up on shipping you have to speak to another person. I believe they have too many people involved in one sale. We did have to send back new Chromebooks not long after purchase for repairs, this can be frustrating- a new computer should not have mechanical issues. We purchased the additional repair plan but it does not pay for shipping the Chromebook back to Stratix. I feel something like shipping should be included in the cost of the repair plan I purchase.

Dislike

We struggle with opportunities involving follow up and follow through.

Dislike

We're very much happy with tool and service of the product. Most user friendly platform compared to other tools. So no dislikes

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Peer Discussions

Stratix Managed Mobility Services Reviews and Ratings

4.5

(40 Ratings)

Rating Distribution

5 Star
55%
4 Star
43%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.8

Delivery & Execution

4.7

Service Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CFO
    Gov't/PS/Ed
    Education
    Review Source

    Chromebooks for Schools

    5.0
    Aug 26, 2021
    We are very pleased with our partnership with Stratix. They have been able to help us secure Chromebooks for our students when availability was limited. Their repair services and help desk support on the back-end have been very helpful in keeping our technology program running smoothly for our students. We've continued working with them year over year because of the quality of devices and exceptional support they provide.
  • Subject Matter Expert
    50M-1B USD
    IT Services
    Review Source

    Endpoint management real-time visibility and control

    5.0
    Jul 31, 2021
    Staitix provides managed mobility services and unique to our business process and goals. Stratix enterprises mobility management systems are the designing to deliver the enterprise mobile programs to meet the exceed our end user expectations.
  • Domain Architect
    10B+ USD
    Retail
    Review Source

    Valued partner!

    4.0
    Jul 27, 2021
    Stratix is a great partner. They truly invest significant effort to deliver great services. Our partnership continues to accelerate!
  • Salesforce System & Application Architec
    1B-10B USD
    IT Services
    Review Source

    Robust Platform - Stratix Mobility Services

    4.0
    May 8, 2021
    Our inventory management team have been using this tool for tracking and managing all our inventories and shipments moving along our organization. The purchase order management is made very easy in this software. UI is very easy to use and our employees find it very useful by avoiding much of manual work. This tool is very reliable and provides efficient tracking of all the shipments. Email notifications alerts are also a plus. Support team is always up to the mark too whenever reached out for help.
  • Digital Content Manager
    1B-10B USD
    Software
    Review Source

    Mobility service adapted to companies

    4.0
    May 1, 2021
    It is one of the necessary mobility solution tools for organizations that require end to end security, allowing you to design strategies from your system that help the proper functioning of your professional projects
...
Showing Result 1-5 of 40

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