Overview
Overall experience with Swagup
“Delays and Communication Issues Highlighted Alongside Elevated Product Expenses”
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Swagup
Performance of Swagup Across Market Features
Swagup Likes & Dislikes
Unboxing customized gifts for new people is always a highlight of their first day. Pretty good quality gifts Support has been responsive to me.
The analytics were good at times. Were able to refund after multiple issues. Let us out of agreement early because of issues.
My company uses SwagUp to develop and implement employee onboarding appreciation packages. The team at Swagup was super helpful, they worked with us on a budget, helped with best practices, and even sent sample materials.
Smaller selection of gifts than other options Order early because shipping can take a day or two longer
CS support and communications and they're flat out unprofessional. So many delays in getting shipments. It's a lot more expensive than what they say.
SwagUp is really great, the only downfall is the quantity minimum on some of the custom packages. When customizing some packages, the drop ship option requires a certain membership, which is difficult with uncertain onboarding numbers.
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Swagup Reviews and Ratings
- Business Development Associate50M-1B USDEnergy and UtilitiesReview Source
Delays and Communication Issues Highlighted Alongside Elevated Product Expenses
Customer support is super inconsistent, there's high costs to usage scales, and so many general delays - Business Development Associate50M-1B USDMiscellaneousReview Source
Customized Gift Boxes Enhance Onboarding Experience But Limited Selection Available
Made onboarding genuinely fun with cool customized gifts boxes - Marketing Coordinator<50M USDRetailReview Source
SwagUp: Onboarding Solutions with a Personal Touch
Swagup was great to work with and was exactly what we needed. Their website is very easy to use, and allows you to completely customize your desired promotional materials.