• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. T-Mobile
Logo of T-Mobile

T-Mobile

byDeutsche Telekom
in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
4.5

Overview

Overall experience with T-Mobile

DEVOPS ENGINNER
10B - 30B USD, Media
FAVORABLE

“Responsive Support and Strong Performance Noted Amid Confusing Plan Options”

4.0
Oct 13, 2025
Very reliable and strong network performance, excellent customer service, competitively priced and flexible. The account management team has been responsive and proactive.
Research Assistant
Gov't/PS/ED 5,000 - 50,000 Employees, Education
CRITICAL

“T-mobile review”

3.0
Sep 20, 2019
I'm using T-mobile for my personal phone. The signal quality not very well but broad. the payment and overall service not bad.

About Company

Company Description

Updated 14th November 2023

Deutsche Telekom AG (short: DT) is a communication service provider headquartered in Bonn, Germany. It was established in 1995. The company is present in more than 50 countries worldwide, including the mobile communications brand T-Mobile in US. With a staff of some 206,800 (Dec 31, 2022) employees throughout the world, DT generated revenue of 114,4 billion Euros in the 2022. DT provide fixed-network/broadband, mobile communications, Internet, and IPTV products and services for consumers, and information and communication technology (ICT) solutions for business and corporate customers.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1995
Head office location
Bonn, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.telekom.com/

Do You Manage Peer Insights at Deutsche Telekom?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top T-Mobile Alternatives

Logo of Airtel
1. Airtel
4.4
(190 Ratings)
Logo of Vodafone (Europe, Africa, India, Australia, New Zealand)
2. Vodafone (Europe, Africa, India, Australia, New Zealand)
3.8
(126 Ratings)
Logo of Verizon Wireless (USA)
3. Verizon Wireless (USA)
4.2
(67 Ratings)
View All Alternatives

Peer Discussions

T-Mobile Reviews and Ratings

4.5

(61 Ratings)

Rating Distribution

5 Star
39%
4 Star
52%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.6

Delivery & Execution

4.5

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DEVOPS ENGINNER
    10B+ USD
    Media
    Review Source

    Responsive Support and Strong Performance Noted Amid Confusing Plan Options

    4.0
    Oct 13, 2025
    Very reliable and strong network performance, excellent customer service, competitively priced and flexible. The account management team has been responsive and proactive.
  • Head of Information Technology
    50M-1B USD
    Transportation
    Review Source

    High network coverage and fast support, but prices are perceived as high

    5.0
    Sep 9, 2025
    The business relationship with Telekom is excellent. Accessibility and speed of support are exemplary.
    Automated Translation from German
  • SYSTEMS ADMINISTRATOR
    50M-1B USD
    Miscellaneous
    Review Source

    10+ Years of Smooth Sailing With Tmobile: A Customer's Journey

    4.0
    May 30, 2024
    Always had great service with Tmobile and no one has had complaints yet. Been a customer for over 10+ years.
  • IT SPECIALIST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    T-Mobile worth exploring

    5.0
    Aug 24, 2022
    We've recently change providers from xx to T-Mobile, at first we were hesitant, but when we struck a deal that was unbeatable by xx, we went forward with them, Service so far has been exceptional and extremely smooth
  • Director of IT
    50M-1B USD
    Retail
    Review Source

    T-Mobile for business can help lower your overall telecom cost

    5.0
    Oct 11, 2021
    Switching over to Tmobile was easy. Our company was able to lower our telecom cost by almost 50%. They had a great plan in which I could get some free phones with an extremely low monthly fee.
...
Showing Result 1-5 of 61

Recommended Gartner Insights

  • Market Guide for Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: T-Mobile
Performance of T-Mobile Across Market Features

T-Mobile Likes & Dislikes

Like

5G infrastructure and continuously improving enterprise solutions, fast and stable connection. Very well established brand in the industry with a large portofolio.

Like

I can use it in any place in USA

Like

The network coverage is leading in Germany.

Automated Translation from German
Dislike

T-Mobile offers a wide range of plans and promotions, which can occasionally make it challenging to determine the best fit and fully understand all terms and conditions. Device financing options, finance terms and upgrade eligibility requirements can be confusing.

Dislike

signal quality

Dislike

The prices are excessive.

Automated Translation from German