• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Verizon Wireless (USA)
Logo of Verizon Wireless (USA)

Verizon Wireless (USA)

byVerizon
in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
4.2

Overview

Service Information on Verizon Wireless (USA)

Updated 13th October 2025

What is Verizon Wireless (USA)?

Verizon Wireless is a software that provides mobile communication solutions, including wireless voice, messaging, and data services. The software facilitates connectivity through mobile networks for smartphones, tablets, and other devices, supporting activities such as internet browsing, application usage, and multimedia access. It features secure transmission protocols and network management tools designed to optimize performance across various coverage areas. Verizon Wireless software assists users in managing their accounts, monitoring usage, and accessing customer support functions, which addresses business needs related to efficient communication, connectivity, and device management in professional and personal contexts.

Verizon Wireless (USA) Pricing

Verizon Wireless is a service that offers pricing models based on monthly plans with varying data allowances, unlimited data options, and prepaid choices. Pricing depends on the selected plan, number of lines, and additional features such as international calling or device protection. Customers may also incur one-time fees for activation and device purchases. Discounts may be available for autopay or longer commitments.

Overall experience with Verizon Wireless (USA)

Internal Operations Manager
<50M USD, Construction
FAVORABLE

“Navigating the Complexities of Verizon's Business Platform”

4.0
Feb 24, 2025
The Verizon business platform has highs and lows. The ability to edit an individual phone line as well as the price per line is great, however knowing the best way to support an overall business plan can be hard to navigate. The names of the plans are very similar and deciding the best way to go about purchasing a phone in a rough-on-equipment construction industry can be challenging. We want the best deal for the company, but also understand that a 2 or 3 year phone plan can have its challenges with breaking things and employee turnover.
PRODUCT MANAGER
500M - 1B USD, Telecommunication
CRITICAL

“Verizon Wireless Review”

3.0
Oct 2, 2023
Reasonable portal for your IoT needs, however needs some focus for the MSP community.

About Company

Company Description

Updated 20th December 2023

The company focuses on creating a unique network that stretches across the globe, operating both in the foreground and the background. This organization prides itself on anticipating needs and leading initiatives, with the understanding that valuable insights and learning often result from attentive listening. The company is dedicated to effecting positive change and propelling the world forward, offering an engaging career opportunity for those who are determined and driven by a meaningful purpose.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2000
Head office location
Basking Ridge, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
https://www.verizon.com/

Do You Manage Peer Insights at Verizon?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Verizon Wireless (USA)
Performance of Verizon Wireless (USA) Across Market Features

Verizon Wireless (USA) Likes & Dislikes

Like

The platform is accessible on both desktop and phone app which is wonderful for off site purchasing. Our individual account rep is knowledgeable and looks out for our company. Our plan serves our company well for what we need.

Like

Reasonable portal for operational users to login and do the tasks they need to support customers.

Like

The variety of plans available cater to many different needs and budgets. Their online service is excellent, making it easy to manage our account and resolve issues without needing to call customer support frequently.

Dislike

I dislike that the best deals require an over 2 year payment plan. Again, a construction company sometimes struggles with being hard on equipment. When adding a line, sometimes the waters are muddy when deciphering the exact plan as the names are so similar. The pricing is expensive per line for the phones. With the number of devices we have on the plan I wish there was a 'bulk' discount.

Dislike

Portal is focuses on the enterprise / direct customer, needs more refinement around for the MSP side

Dislike

The plans can be quite pricy. However, this isn't a major issue because the quality of service justifies the expense. You truly get what you pay for.

Top Verizon Wireless (USA) Alternatives

Logo of Airtel
1. Airtel
4.3
(188 Ratings)
Logo of Vodafone (Europe, Africa, India, Australia, New Zealand)
2. Vodafone (Europe, Africa, India, Australia, New Zealand)
3.8
(126 Ratings)
Logo of T-Mobile
3. T-Mobile
4.4
(61 Ratings)
View All Alternatives

Peer Discussions

Verizon Wireless (USA) Reviews and Ratings

4.2

(67 Ratings)

Rating Distribution

5 Star
46%
4 Star
48%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.4

Delivery & Execution

4.5

Service Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Internal Operations Manager
    <50M USD
    Construction
    Review Source

    Navigating the Complexities of Verizon's Business Platform

    4.0
    Feb 24, 2025
    The Verizon business platform has highs and lows. The ability to edit an individual phone line as well as the price per line is great, however knowing the best way to support an overall business plan can be hard to navigate. The names of the plans are very similar and deciding the best way to go about purchasing a phone in a rough-on-equipment construction industry can be challenging. We want the best deal for the company, but also understand that a 2 or 3 year phone plan can have its challenges with breaking things and employee turnover.
  • SECURITY ENGINEER
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Verizon Wireless: A Provider of Premium and Reliable Cellular Service

    5.0
    Feb 5, 2025
    Verizon Wireless provides a premium service, and you do pay the price for it. You get exceptional coverage and reliability giving you peace of mind that you probably have the top cellular provider on your side.
  • IT Manager
    1B-10B USD
    IT Services
    Review Source

    Verizon Wireless long time customer review.

    4.0
    Aug 26, 2024
    I have been a Verizon Wireless customer for 20+ years. There has been much growth in the company since service was first established. I will continue to utilize them as my wireless carrier.
  • IT MANAGER
    50M-1B USD
    Travel and Hospitality
    Review Source

    Verizon Offers Best Coverage Over Rural Region

    4.0
    May 29, 2024
    We have had a favorable experience with Verizon. Our account reps have always been responsive and easy to work with, and Verizon has the best service coverage across the rural region where our offices are located.
  • PRODUCT MANAGER
    50M-1B USD
    Telecommunication
    Review Source

    Verizon Wireless Review

    3.0
    Oct 2, 2023
    Reasonable portal for your IoT needs, however needs some focus for the MSP community.
...
Showing Result 1-5 of 67

Recommended Gartner Research

  • Market Guide for Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.