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  3. TELUS Mobility
Logo of TELUS Mobility

TELUS Mobility

byTELUS Digital
in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
3.8

Overview

Service Information on TELUS Mobility

Updated 13th October 2025

What is TELUS Mobility?

TELUS Mobility is a software platform designed to manage mobile telecommunications services, offering features such as wireless voice, text, and data connectivity. The software provides tools for managing account information, tracking usage, and accessing self-service options for changes to wireless plans and settings. It facilitates secure account access and enables users to monitor device activity, billing, and data consumption. TELUS Mobility addresses business needs related to mobile connectivity management, supporting organizations and individuals in overseeing wireless communication and usage through digital channels.

TELUS Mobility Pricing

TELUS Mobility is a service that offers a variety of pricing models including prepaid and postpaid plans that are structured based on data, talk, and text usage. The service includes options for individual and family plans with different allotments and features, allowing customers to choose packages based on monthly usage requirements. The pricing typically varies depending on the selection of contract length, device financing, and additional features such as roaming or international calling.

Overall experience with TELUS Mobility

SR. MANAGER, PROJECT MANAGEMENT
30B + USD, Healthcare and Biotech
FAVORABLE

“Telus Mobility Review - 2023”

4.0
Oct 9, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
DIRECTOR OF IT
250M - 500M USD, Travel and Hospitality
CRITICAL

“About what you would expect”

3.0
Aug 24, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 13th July 2026

TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach of over 83,000 experts in more than 35 countries and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. At the core of our innovation is Fuel iX, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Company Details

Updated 13th July 2026
Company type
Public
Year Founded
2005
Head office location
Vancouver, Canada
Number of employees
10001+
Website
https://www.telusdigital.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top TELUS Mobility Alternatives

Logo of Airtel
1. Airtel
4.4
(190 Ratings)
Logo of Vodafone (Europe, Africa, India, Australia, New Zealand)
2. Vodafone (Europe, Africa, India, Australia, New Zealand)
3.8
(126 Ratings)
Logo of Verizon Wireless (USA)
3. Verizon Wireless (USA)
4.2
(67 Ratings)
View All Alternatives

Peer Discussions

TELUS Mobility Reviews and Ratings

3.8

(7 Ratings)

Rating Distribution

5 Star
14%
4 Star
71%
3 Star
14%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • SR. MANAGER, PROJECT MANAGEMENT
    10B+ USD
    Healthcare and Biotech
    Review Source

    Telus Mobility Review - 2023

    4.0
    Oct 9, 2023
    As a user, I think Telus is not much different than other wireless service providers in Canada. But I do admire this company and its mental health campaigns. This demonstrates this company's social responsibility which is a huge plus to draw potential customers closer.
  • SR. MANAGER, PROJECT MANAGEMENT
    10B+ USD
    Healthcare and Biotech
    Review Source

    Telus Mobility Review - 2023

    4.0
    Oct 9, 2023
    As a user, I think Telus is not much different than other wireless service providers in Canada. But I do admire this company and its mental health campaigns. This demonstrates this company's social responsibility which is a huge plus to draw potential customers closer.
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  • Market Guide for Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
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Performance of TELUS Mobility Across Market Features

TELUS Mobility Likes & Dislikes

Like

Good network coverage in urban areas, reliable services, and some more affordable options like its subsidiary company - Koodo.

Like

Good network coverage in urban areas, reliable services, and some more affordable options like its subsidiary company - Koodo.

Like

Good network coverage in urban areas, reliable services, and some more affordable options like its subsidiary company - Koodo.

Dislike

Inability to depart from 'standard' product and or process to meet customer needs Management tools/portal is somewhat 'clunky' Few billing errors but when they do occur, the process to correct them is painfully slow

Dislike

Inability to depart from 'standard' product and or process to meet customer needs Management tools/portal is somewhat 'clunky' Few billing errors but when they do occur, the process to correct them is painfully slow

Dislike

Inability to depart from 'standard' product and or process to meet customer needs Management tools/portal is somewhat 'clunky' Few billing errors but when they do occur, the process to correct them is painfully slow

Reviewer Insights for: TELUS Mobility