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  3. turbotax
Logo of turbotax

turbotax

byIntuit
in E-filing Platforms (Retired)
4.6

Overview

Product Information on turbotax

Updated 13th October 2025

What is turbotax?

TurboTax is a tax preparation software that guides users through the process of filing federal and state tax returns. The software provides step-by-step assistance in collecting financial information, identifying potential deductions and credits, and calculating tax liabilities. TurboTax supports various tax situations such as employment income, self-employment, investments, and property ownership. It offers electronic filing capabilities and integrates with financial institutions to import relevant data. TurboTax addresses the business problem of simplifying tax compliance and reducing manual errors by automating calculations and providing context-based guidance to improve the accuracy of tax filings.

turbotax Pricing

TurboTax software offers several pricing tiers based on the complexity of tax filing needs including options for simple tax returns, itemized deductions, and self-employed tax situations. Users can choose between free and paid versions with additional fees for state filings and premium features such as live assistance from tax experts.

Overall experience with turbotax

CUSTOMER SERVICE & SUPPORT ASSOCIATE
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Tax Filing Is Straightforward, Full Guidance Included Yet Requires Yearly Renewal”

5.0
Nov 24, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
BILLING ANALYST
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Has a lot of good features, but the constant crashing of the app is infuriating”

3.0
Feb 7, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 4th November 2025

Intuit is a worldwide technology platform that addresses the key financial hurdles faced by its customers and communities. The company's product line includes TurboTax, QuickBooks, Credit Karma, and Mailchimp, and its mission is to ensure everyone has the chance to prosper. Intuit consistently pursues new and creative methods to actualize this mission. It also prioritizes creating a safe, respectful environment for dialogue.

Company Details

Updated 4th November 2025
Company type
Public
Year Founded
1983
Head office location
Mountain View, United States
Number of employees
10001+
Website
https://www.intuit.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

turbotax Reviews and Ratings

4.6

(23 Ratings)

Rating Distribution

5 Star
61%
4 Star
35%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    Gov't/PS/Ed
    Education
    Review Source

    Tax Filing Is Straightforward, Full Guidance Included Yet Requires Yearly Renewal

    5.0
    Nov 24, 2025
    Trubotax is simple and easy to use. It has full explanations and guides for all aspects of submitting your tax return.
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    Gov't/PS/Ed
    Education
    Review Source

    Tax Filing Is Straightforward, Full Guidance Included Yet Requires Yearly Renewal

    5.0
    Nov 24, 2025
    Trubotax is simple and easy to use. It has full explanations and guides for all aspects of submitting your tax return.
  • Read All 23 Reviews

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turbotax Likes & Dislikes

Like

Turbo tax is easy to install and update every year. I have never had a technical or filing issue.

Like

Turbo tax is easy to install and update every year. I have never had a technical or filing issue.

Like

Turbo tax is easy to install and update every year. I have never had a technical or filing issue.

Dislike

Really my main issue is it crashes. Constantly. It's infuriating, to be quite honest. I've gotten all the way to the end and when I submit, it crashes. If this didn't happen, I would rate much higher. Also I feel like it's advertisement for free filing, then finding out you don't qualify for it, or for better features you need to pay more.

Dislike

Really my main issue is it crashes. Constantly. It's infuriating, to be quite honest. I've gotten all the way to the end and when I submit, it crashes. If this didn't happen, I would rate much higher. Also I feel like it's advertisement for free filing, then finding out you don't qualify for it, or for better features you need to pay more.

Dislike

Really my main issue is it crashes. Constantly. It's infuriating, to be quite honest. I've gotten all the way to the end and when I submit, it crashes. If this didn't happen, I would rate much higher. Also I feel like it's advertisement for free filing, then finding out you don't qualify for it, or for better features you need to pay more.

Reviewer Insights for: turbotax