Overview
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Updated 13th October 2025
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Senior Director of Engineering
500M - 1B USD, TelecommunicationFAVORABLE
“Voxai helped us completely revamp our telephony platform.”
There are no reviews in this category.
CRITICAL
About Company
Company Description
Voxai Solutions is a company focused on transforming the customer experience (CX) journey through its advanced cloud contact center capabilities. The primary issue it addresses is managing and innovating the CX strategy for effective business and operational goals. With a robust set of service delivery measures and a diverse partner ecosystem, Voxai optimizes the customer interaction experience. It also integrates specialized solutions for products like Genesys Cloud CX and Genesys Multicloud CX.
Company Details
Company type
Private
Year Founded
2005
Head office location
Coppell, United States
Number of employees
51 - 200
Website
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Voxai Customer Management BPO Service Providers Reviews and Ratings
- Senior Director of Engineering50M-1B USDTelecommunicationReview Source
Voxai helped us completely revamp our telephony platform.
Working with Voxai on this project was excellent. We use our telephony platform quite a bit differently than other organizations and Voxai was extremely flexible in determining the best way to use the platform. We also use the platform for handling emergency services, so uptime, availability and failover were all features we took into consideration. The platform has been performing extremely well since implementation.
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