Overview
Product Information on Webgility Desktop
What is Webgility Desktop?
Webgility Desktop Pricing
Overall experience with Webgility Desktop
“Consolidated Sales View And Custom Posting Rules Enhance QuickBooks Desktop Integration”
“Webgility Desktop Version Raises Syncing Concerns Yet Shines in Areas”
About Company
Company Description
Webgility is an ecommerce automation software company that focuses on bridging the gap between ecommerce applications and QuickBooks, both Online and Desktop versions. The company provides a platform that eliminates the need for manual, labor-intensive data entry across multiple systems, reducing the reliance on cumbersome spreadsheets. The software aims to simplify the adoption of new sales channels and strategies for businesses, contributing to customer acquisition and increased sales. It consolidates different commerce applications, encouraging the expansion of ecommerce businesses while reducing time and money spent on accounting tasks. Additionally, the software aids in deriving insights that can boost profitability.
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Webgility Desktop Likes & Dislikes
Real Time Accounting sync - it eliminates the need to manually enter order details Consolidated view of Sales channels - it brings orders from multiple platforms into one place. Inventory sync across channels - Keeping inventory accurate across platforms used to be a nightmare. Custom posting rules - the ability to customise how orders post into QuickBooks is powerful.
I sync my orders on its own to the accounting software from the ecommerce platform. I can make the sync granular so you do not have to sync everything in the same direction. Their support has solved every issue that I have had so far.
Initial set up was tough - getting products, accounts, and rules aligned took more time Reaching support can be slow. - some reps are fantastic, but others seem unsure. Price vs Value for small shops. and seen occasional sync glitches.
The desktop installation regularly maxes out my servers CPU when the scheduler is running. I have to kill the process to fix this issue. They have not been able to tell me why this happens other than it just does. Sometimes orders do not sync with the scheduler and you have to do it manually. Overall it's a great concept but the scheduler is not reliable. But when doing things manually it works great. The last thing I dislike is that there are so many options for configuration and what one would think an option is supposed to do it does something completely different (you find this out once you've reached out to support).
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Webgility Desktop Reviews and Ratings
- It Manager1B-10B USDServices (non-Government)Review Source
Consolidated Sales View And Custom Posting Rules Enhance QuickBooks Desktop Integration
Been using Webgility desktop for a over a year now to sync my online sales with QuickBooks desktop, and overall it has been a game changer for my back office operations - IT Manager<50M USDRetailReview Source
Webgility Desktop Version Raises Syncing Concerns Yet Shines in Areas
Overall when the application works to sync my 2 platforms together it is great, however I constantly have issues with the desktop version of Webgility.