Product(s): Khoros Social Marketing
Overall Comment:"I like that it is easy to do social listening with Khoros and how it allows you to take multiple actions by selecting individual and multiple posts from different dashboards making the work faster and more efficient. "
The dashboard set up and its efficiency to pull in the content. It also allows you to interact with the content through the tool and show you the details like past interactions, profile.
I dislike that it glitches and stops pulling in the content suddenly without displaying any error, also, when the load on the tool increases it lags and eventually hampers the productivity. I also dislike the fact that it sometimes pulls in the content very late.