"Google Workspace Transforms Company Collaboration"

Submitted

5.0
5.0
Overall User Rating

Product(s): Google Workspace

Overall Comment:"Google has a stellar reputation for a reason. The Workspace solution has all the bells and whistles needed to make collaborating across teams and departments easy. We're able to see updated information in real time and ensure everyone is working with the most up-to-date version of all internal documents, sheets, and slides. We can quickly touch base via Google Meet and the chat feature. "

Lessons Learned

Description
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What do you like most about the product or service?

Gone are the days of having to pass a document back and forth over email without being sure that what you're working with is the most recent version. There was so much room for error. I love that I can start a document and invite a collaborator to engage with it in a variety of ways. Being a part of a franchise organization, I have colleagues all across North America. Google Workspace allows us to join forces and work together toward a common goal without an organizational nightmare.

Description
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What do you dislike most about the product or service?

Honestly, the price. We're on the "Enterprise" tier due to the size of our organization, and we pay a significant fee per user. Other competing software comes in at a much lower price point.

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Drive innovation
  • Improve business process agility
  • Create internal/operational efficiencies
  • Improve business process outcomes
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What were the key factors that drove your decision?

  • Product roadmap and future vision
  • Strong services expertise
  • Pre-existing relationships
  • Product functionality and performance
  • Breadth of services
  • Strong customer focus
  • Financial/organizational viability
  • Strong user community
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Which other vendors did you consider in your evaluation?

  • Microsoft
  • Workspace 365

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

Canada|United States