"Experiencing MC: Continuous Improvements Amidst Frequent Hiccups"

Submitted

5.0
5.0
Overall User Rating

Product(s): MasterControl Manufacturing Excellence

Overall Comment:"I have enjoyed working with MC and they answer all of my questions. They have a support team where you can put in a ticket and they will start working right away on it. If they have any questions they will reach out to you to set up a meeting and get further information."

Lessons Learned

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What do you like most about the product or service?

The product is pretty straight forward to use. Within our company we have had positive feedback on making things electronic for them.

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What do you dislike most about the product or service?

hiccups are to be expected however sometimes it seems like they happen often.

Evaluation & Contracting

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Why did you purchase this product or service?

  • Improve business process agility
  • Create internal/operational efficiencies
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What were the key factors that drove your decision?

  • Product roadmap and future vision
  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

Don't know
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In which country(s) did your deployment take place?

United States