"Collaboration Through a Single Platform: Cisco Jabber's Advantages"

Submitted

4.0
4.0
Overall User Rating

Product(s): Jabber (Legacy)

Overall Comment:"Jabber by Cisco is a robust communication and collaboration tool, primarily designed for businesses. Offering a reliable and secure communication solution. Offers instant messaging, voice, video calls, presence status, screen sharing and conferencing."

Lessons Learned

Description
Description

What do you like most about the product or service?

What I like the most about Cisco Jabber is its seamless integration with cisco's unified communications ecosystem. It provides a reliable all-in-one communication that includes instant messaging, voice, video calls, presence status, screen sharing -all within a single app. Works well on Windows, macOS, iOS and Android, providing flexibility.

Description
Description

What do you dislike most about the product or service?

Jabber is great for enterprises already using cisco infrastructure. But, for companies looking for modern collaboration, better integrations, and a smoother UI, It might not be the best fit.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve business process outcomes
  • Improve compliance & risk management
  • Enhance decision making
  • Cost management
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What were the key factors that drove your decision?

  • Strong customer focus
  • Overall cost
  • Product roadmap and future vision
  • Strong services expertise
Description

Which other vendors did you consider in your evaluation?

  • Zoom
  • Microsoft
  • GoTo
  • Google

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

India