"Exploring the Double-Edged Impact of Nanonets on Business Operations"

Submitted

4.0
4.0
Overall User Rating

Product(s): Nanonets

Overall Comment:"We switched to Nanonets last year and it's been a mixed bag so far. The time savings are real, we're processing invoices about 70% faster than before, but we had to go through some painful trial and error with the setup."

Lessons Learned

Description
Description

What do you like most about the product or service?

-Handles various invoice formats without requiring predefined templates -The automated approval workflows are intuitive to configure and have eliminated bottlenecks that previously delayed payments

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Description

What do you dislike most about the product or service?

-While Nanonets offers extensive integration options, we experienced some compatibility issues with our accounting software that required custom workarounds. -Customer support could be a little more proactive in getting back to us

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Cost management
  • Drive innovation
  • Enhance decision making
  • Improve business process agility
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What were the key factors that drove your decision?

  • Strong customer focus
  • Product roadmap and future vision
  • Pre-existing relationships
  • Product functionality and performance
  • Overall cost
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Which other vendors did you consider in your evaluation?

  • xSuite
  • Airbase
  • Coupa
  • DataServ
  • Oracle

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

India