"Dayforce’s Flexibility and Innovation: Strengths and Learning Curve Challenges"

Submitted

5.0
5.0
Overall User Rating

Product(s): Dayforce

Overall Comment:"We've been using Dayforce since 2013, and overall our experience has been very positive. Dayforce has enabled us -- a global organization with roughly 9000 employees across the US, Canada, India, and Mexico -- to manage nearly every aspect of the employee lifecycle in one unified platform. From payroll to HR to recruiting, learning, and performance management, Dayforce has helped us streamline processes and reduce reliance on third-party systems."

Lessons Learned

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What do you like most about the product or service?

One of Dayforce's biggest strengths is its flexibility and customizability. As an administrator, I appreciate the ability to configure the system to suit our organization's complex and evolving needs -- without needing extensive vendor intervention. The continuous product innovation from Dayforce has also been impressive; the platform keeps evolving to support emerging trends and user needs. Modules such as workforce management and payroll are especially robust and reliable at scale, and integration across modules ensures data consistency.

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What do you dislike most about the product or service?

While the platform is powerful, its complexity can present a steep learning curve -- especially for a solo administrator. Some configurations require deep product knowledge and occasional workarounds. Also, though support has improved, there are times when resolving more technical issues or enhancement requests can take longer than desired. Better documentation or administrator-focused training would be helpful, especially for users who manage the system end-to-end.

Evaluation & Contracting

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Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve compliance & risk management
  • Cost management
  • Drive innovation
  • Improve business process outcomes
  • Improve business process agility
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What were the key factors that drove your decision?

  • Overall cost
  • Pre-existing relationships
  • Product roadmap and future vision
  • Breadth of services
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Which other vendors did you consider in your evaluation?

  • UKG
  • Vibe HCM
  • ADP

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

United States|Canada|India