Product(s): LinkSquares CLM
Overall Comment:"LinkSquares has completely transformed our contract lifecycle process at our organization. It has not only streamlined our process and significantly sped up contract reviews, both internally and externally, but has also made it much easier to find agreements through its document library in Analyze, which uses a flat structure compared to a traditional folder structure. The search functionality between each module allows you to find agreements within seconds allowing you to respond to business needs quickly. LinkSquares support is in a league of its own with a responsive support team whenever issues arise. Integration with Word allows document reviews to happen natively within Word and contains comprehensive agreement tracking to ensure nothing gets missed between versions. There are consistent updates to the software which are impactful and further drive value for both our company and for our legal team. Finally, its AI functionality's are extremely strong. In Analyze, Link AI scans each agreement for over 100 terms and summarizes them for you to easily access, review and report across your entire library. Finalize and Link AI can help by proposing language changes to clauses based on natural language requests and provides drafting rules to help speed up document review. "
LinkSquares has many standout features that we utilize every day, but one of the ones we like the most is its flat library, which utilizes a tagging system to identify unique agreements. This structure allows for flexible searchability and agreement standardization across all of your agreements. The structure comes with comprehensive searchability through tags, agreement name, agreement type, content and other more specific searches like proximity searches and global terms. This allows you to find agreements based on questions from a business unit with little understanding of contracts. The post signature module comes with an event's calendar which tracks and displays auto-renewal dates with scheduled reminder's to ensure that important opt-out dates are not missed.
The overall software experience is extremely strong, but one aspect we dislike is the number of tabs the software opens when viewing agreements in its Analyze module. We also wish there was some more cross functionality between the modules in Finalize (pre-signature) for example, you cannot run an AI summary on a PDF, but you can in the Analyze module (post-signature). Finally, emails sent from LinkSquare's get blocked by some counterparty firewalls making it difficult to communicate natively through the system