"Streamlining access, strengthening security: my experience with Microsoft Entra ID"

Submitted

5.0
5.0
Overall User Rating

Product(s): Microsoft Entra ID

Overall Comment:"In an environment where efficiency and compliance are non negotiable, Microsoft Entra ID plays a vital role in helping us maintain high standards across the board. Its deployment has been a game-changer, enabling secure and efficient manufacturing operations. It is adorned with comprehensive identity and access management capabilities that streamline our access to the various systems that we rely on across production, supply chain and administrative functions. By providing a centralized way to manage who can access what, it supports the integrity of our workflows and reduces operational risk. Most importantly, it has significantly strengthened our security posture and safeguards our sensitive manufacturing data, ensuring that only the right people have access to critical production processes."

Lessons Learned

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What do you like most about the product or service?

What i appreciate most about Microsoft Entra ID is how it combines security with efficiency in a way that truly fits our operational needs. The single sign-on feature allows our team to access multiple applications using one set of credentials, streamlining the login processes and maintaining high productivity across the production line. Multifactor authentication adds an essential layer of security by requiring our team members to provide two or more verification factors to gain access to applications and resources. This is especially valuable when accessing sensitive manufacturing data remotely or from shared devices. I also value the self-service password reset capability, which empowers us to reset our passwords and manage credentials independently, reducing the burden on our IT teams and help avoid workflow disruptions. Conditional access is another key benefit. It ensures that only compliant devices and properly authorized users can access our critical systems, based on location or device risk. Lastly, the Identity protection feature enhances our security posture with real-time threat detection and machine learning to identify and respond to suspicious activity proactively.

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What do you dislike most about the product or service?

Microsoft Entra ID is costly and complex to implement during the initial setup phase. It requires a significant upfront investment of licensing fee, time and internal resources to properly integrate it with existing systems.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Drive innovation
  • Improve business process agility
  • Create internal/operational efficiencies
  • Improve business process outcomes
  • Improve compliance & risk management
  • Drive revenue growth
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What were the key factors that drove your decision?

  • Strong user community
  • Strong customer focus
  • Breadth of services
  • Strong services expertise
  • Strong consulting partnership
  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Okta

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

Italy